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The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…

Computation and Language · Computer Science 2017-03-28 Vineet John

The social networking sites have brought a new horizon for expressing views and opinions of individuals. Moreover, they provide medium to students to share their sentiments including struggles and joy during the learning process. Such…

Computers and Society · Computer Science 2016-04-11 Mitali Desai , Mayuri A. Mehta

This paper presents a comprehensive survey of sentiment analysis methods for movie reviews, a benchmark task that has played a central role in advancing natural language processing. We review the evolution of techniques from early…

Information Theory · Computer Science 2026-01-15 Agnivo Gosai , Shuvodeep De , Karun Thankachan , Ramadan A. ZeinEldin , Ali W. Mohamed , Seyed J. Mousavirad

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

In recent years, the use of machine learning classifiers is of great value in solving a variety of problems in text classification. Sentiment mining is a kind of text classification in which, messages are classified according to sentiment…

Machine Learning · Computer Science 2014-02-18 Vinodhini G Chandrasekaran RM

Sentiment analysis or opinion mining help to illustrate the phrase NLP (Natural Language Processing). Sentiment analysis has been the most significant topic in recent years. The goal of this study is to solve the sentiment polarity…

Computation and Language · Computer Science 2023-07-06 Fatema Tuz Zohra Anny , Oahidul Islam

The rapid growth of digital commerce has led to the accumulation of a massive number of consumer reviews on online platforms. Shopee, as one of the largest e-commerce platforms in Southeast Asia, receives millions of product reviews every…

Computation and Language · Computer Science 2026-01-15 Zahri Aksa Dautd , Aviv Yuniar Rahman

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

Sentiment classification has been crucial for many natural language processing (NLP) applications, such as the analysis of movie reviews, tweets, or customer feedback. A sufficiently large amount of data is required to build a robust…

Computation and Language · Computer Science 2020-08-27 Alberto Poncelas , Pintu Lohar , Andy Way , James Hadley

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

Information Retrieval · Computer Science 2015-04-27 Ahmad Kamal

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…

Machine Learning · Computer Science 2024-08-02 Lavrentia Aravani , Emmanuel Pintelas , Christos Pierrakeas , Panagiotis Pintelas

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

Sentiment Analysis is an important algorithm in Natural Language Processing which is used to detect sentiment within some text. In our project, we had chosen to work on analyzing reviews of various drugs which have been reviewed in form of…

Computation and Language · Computer Science 2020-03-27 Sairamvinay Vijayaraghavan , Debraj Basu

We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…

Computation and Language · Computer Science 2017-02-07 Zhongqing Wang , Yue Zhang