Related papers: Minimally Supervised Hierarchical Domain Intent Le…
Session-based Recommendation (SBR) aims to predict the next item a user will likely engage with, using their interaction sequence within an anonymous session. Existing SBR models often focus only on single-session information, ignoring…
In this paper, we propose Selection and Pooling with Large Language Models (SPILL), an intuitive and domain-adaptive method for intent clustering without fine-tuning. Existing embeddings-based clustering methods rely on a few labeled…
Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…
Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…
In order to learn quickly with few samples, meta-learning utilizes prior knowledge learned from previous tasks. However, a critical challenge in meta-learning is task uncertainty and heterogeneity, which can not be handled via globally…
Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…
Dialogue agents, which perform specific tasks, are part of the long-term goal of NLP researchers to build intelligent agents that communicate with humans in natural language. Such systems should adapt easily from one domain to another to…
Hierarchical structures exist in both linguistics and Natural Language Processing (NLP) tasks. How to design RNNs to learn hierarchical representations of natural languages remains a long-standing challenge. In this paper, we define two…
In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…
Theme detection is a fundamental task in user-centric dialogue systems, aiming to identify the latent topic of each utterance without relying on predefined schemas. Unlike intent induction, which operates within fixed label spaces, theme…
Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…
Task-oriented dialogue systems are expected to handle a constantly expanding set of intents and domains even after they have been deployed to support more and more functionalities. To live up to this expectation, it becomes critical to…
Existing techniques to adapt semantic segmentation networks across the source and target domains within deep convolutional neural networks (CNNs) deal with all the samples from the two domains in a global or category-aware manner. They do…
Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…
In this paper, we explore the task of mapping spoken language utterances to one of thousands of natural language understanding domains in intelligent personal digital assistants (IPDAs). This scenario is observed for many mainstream IPDAs…
The domain of explainable AI is of interest in all Machine Learning fields, and it is all the more important in clustering, an unsupervised task whose result must be validated by a domain expert. We aim at finding a clustering that has high…
New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…
In this work, we aim to learn multi-level user intents from the co-interacted patterns of items, so as to obtain high-quality representations of users and items and further enhance the recommendation performance. Towards this end, we…