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Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula

In product search, the retrieval of candidate products before re-ranking is more critical and challenging than other search like web search, especially for tail queries, which have a complex and specific search intent. In this paper, we…

Product retrieval is the backbone of e-commerce search: for each user query, it identifies a high-recall candidate set from billions of items, laying the foundation for high-quality ranking and user experience. Despite extensive…

Information Retrieval · Computer Science 2026-04-28 Gui Ling , Weiyuan Li , Yue Jiang , Wenjun Peng , Xingxian Liu , Dongshuai Li , Fuyu Lv , Dan Ou , Haihong Tang

Passage retrieval addresses the problem of locating relevant passages, usually from a large corpus, given a query. In practice, lexical term-matching algorithms like BM25 are popular choices for retrieval owing to their efficiency. However,…

Information Retrieval · Computer Science 2020-09-23 Davis Liang , Peng Xu , Siamak Shakeri , Cicero Nogueira dos Santos , Ramesh Nallapati , Zhiheng Huang , Bing Xiang

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Embedding-based retrieval aims to learn a shared semantic representation space for both queries and items, enabling efficient and effective item retrieval through approximate nearest neighbor (ANN) algorithms. In current industrial…

Information Retrieval · Computer Science 2025-10-14 Han Zhang , Yunjiang Jiang , Mingming Li , Haowei Yuan , Yiming Qiu , Wen-Yun Yang

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

Personalizing user experience with high-quality recommendations based on user activity is vital for e-commerce platforms. This is particularly important in scenarios where the user's intent is not explicit, such as on the homepage.…

Information Retrieval · Computer Science 2023-10-10 Kirill Khrylchenko , Alexander Fritzler

This paper describes a compact and effective model for low-latency passage retrieval in conversational search based on learned dense representations. Prior to our work, the state-of-the-art approach uses a multi-stage pipeline comprising…

Information Retrieval · Computer Science 2021-11-30 Sheng-Chieh Lin , Jheng-Hong Yang , Jimmy Lin

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

E-commerce recommendation and search commonly rely on sparse keyword matching (e.g., BM25), which breaks down under vocabulary mismatch when user intent has limited lexical overlap with product metadata. We cast content-based recommendation…

Machine Learning · Computer Science 2026-02-03 Mritunjay Pandey

In ecommerce search, query autocomplete plays a critical role to help users in their shopping journey. Often times, query autocomplete presents users with semantically similar queries, which can impede the user's ability to find diverse and…

Information Theory · Computer Science 2025-05-14 Adithya Rajan , Weiqi Tong , Greg Sharp , Prateek Verma , Kevin Li

E-commerce information retrieval (IR) systems struggle to simultaneously achieve high accuracy in interpreting complex user queries and maintain efficient processing of vast product catalogs. The dual challenge lies in precisely matching…

Information Retrieval · Computer Science 2025-06-25 Shenbin Qian , Diptesh Kanojia , Samarth Agrawal , Hadeel Saadany , Swapnil Bhosale , Constantin Orasan , Zhe Wu

Embedding-based Retrieval (EBR) in e-commerce search is a powerful search retrieval technique to address semantic matches between search queries and products. However, commercial search engines like Facebook Marketplace Search are complex…

Information Retrieval · Computer Science 2023-02-23 Yunzhong He , Yuxin Tian , Mengjiao Wang , Feier Chen , Licheng Yu , Maolong Tang , Congcong Chen , Ning Zhang , Bin Kuang , Arul Prakash

We consider the problem of semantic matching in product search: given a customer query, retrieve all semantically related products from a huge catalog of size 100 million, or more. Because of large catalog spaces and real-time latency…

We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…

Information Retrieval · Computer Science 2019-07-02 Priyanka Nigam , Yiwei Song , Vijai Mohan , Vihan Lakshman , Weitian , Ding , Ankit Shingavi , Choon Hui Teo , Hao Gu , Bing Yin

In the realm of e-commerce search, the significance of semantic matching cannot be overstated, as it directly impacts both user experience and company revenue. Along this line, query rewriting, serving as an important technique to bridge…

Information Retrieval · Computer Science 2024-03-05 Wenjun Peng , Guiyang Li , Yue Jiang , Zilong Wang , Dan Ou , Xiaoyi Zeng , Derong Xu , Tong Xu , Enhong Chen

Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…

Information Retrieval · Computer Science 2021-05-11 Ali Ahmadvand , Surya Kallumadi , Faizan Javed , Eugene Agichtein

The key to e-commerce search is how to best utilize the large yet noisy log data. In this paper, we present our embedding-based model for grocery search at Instacart. The system learns query and product representations with a two-tower…

Computation and Language · Computer Science 2022-09-14 Yuqing Xie , Taesik Na , Xiao Xiao , Saurav Manchanda , Young Rao , Zhihong Xu , Guanghua Shu , Esther Vasiete , Tejaswi Tenneti , Haixun Wang

Retrieval models such as CLSM is trained on click-through data which treats each clicked query-document pair as equivalent. While training on click-through data is reasonable, this paper argues that it is sub-optimal because of its noisy…

Information Retrieval · Computer Science 2018-12-04 Nikit Begwani , Shrutendra Harsola , Rahul Agrawal
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