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Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…

Human-Computer Interaction · Computer Science 2024-03-05 Shagun Jhaver

Pollution of online social spaces caused by rampaging d/misinformation is a growing societal concern. However, recent decisions to reduce access to social media APIs are causing a shortage of publicly available, recent, social media data,…

Social and Information Networks · Computer Science 2024-11-25 Andrea Failla , Giulio Rossetti

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

Data Structures and Algorithms · Computer Science 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

The Human-Computer Interaction (HCI) community has consistently focused on the experiences of users moderated by social media platforms. Recently, scholars have noticed that moderation practices could perpetuate biases, resulting in the…

Human-Computer Interaction · Computer Science 2024-01-23 Yao Lyu , Jie Cai , Anisa Callis , Kelley Cotter , John M. Carroll

Community norm violations can impair constructive communication and collaboration online. As a defense mechanism, community moderators often address such transgressions by temporarily blocking the perpetrator. Such actions, however, come…

Computers and Society · Computer Science 2019-02-26 Jonathan P. Chang , Cristian Danescu-Niculescu-Mizil

Polarization is implicated in the erosion of democracy and the progression to violence, which makes the polarization properties of large algorithmic content selection systems (recommender systems) a matter of concern for peace and security.…

Information Retrieval · Computer Science 2021-07-13 Jonathan Stray

Research on children's online experience and computer interaction often overlooks the relationship children have with hidden algorithms that control the content they encounter. Furthermore, it is not only about how children interact with…

Human-Computer Interaction · Computer Science 2024-06-13 Belén Saldías

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

Machine Learning · Computer Science 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…

Computers and Society · Computer Science 2026-05-18 Siyi Zhou , Lindsay Young , Marlon Twyman , Emilio Ferrara

Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…

Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…

Computers and Society · Computer Science 2021-08-17 Yuliia Lut , Michael Wang , Elissa M. Redmiles , Rachel Cummings

Social media platforms are often criticized for fostering antisocial behavior rather than prosocial behavior. Yet, testing interventions to encourage prosocial dispositions, such as open-mindedness, has been hindered by researchers' limited…

Social and Information Networks · Computer Science 2026-01-23 Marie Neubrander , Markus Reiter-Haas , Ben Rochford , Max Allamong , Christopher Bail , Sunshine Hillygus , Alexander Volfovsky

This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…

Human-Computer Interaction · Computer Science 2023-02-08 Shagun Jhaver , Amy Zhang

Personalized recommendation algorithms deliver content to the user on most major social media platforms. While these algorithms are crucial for helping users find relevant content, users lack meaningful control over them. This reduces…

Human-Computer Interaction · Computer Science 2025-09-25 Frederick Choi , Eshwar Chandrasekharan

Decentralized architecture offers a robust and flexible structure for online platforms, since centralized moderation and computation can be easy to disrupt with targeted attacks. However, a platform offering a decentralized architecture…

Social and Information Networks · Computer Science 2025-11-14 Milo Z. Trujillo , Laurent Hébert-Dufresne , James Bagrow

The overreaches of mainstream social media platforms have been extensively reported and studied. For activist communities, these platforms pose risks of surveillance, censorship, or erasure. Decentralized social networks (DSNs) serve as…

Social and Information Networks · Computer Science 2026-05-05 Sybille Légitime , Harini Suresh

We investigate the dynamics of opinion formation on social networking platforms, focusing on how individual opinions, influenced by both social connections and platform algorithms, evolve. We model this process using a differential…

Social and Information Networks · Computer Science 2024-10-15 Hind AlMahmoud , Frederik Mallmann-trenn

Despite regulations imposed by nations and social media platforms, such as recent EU regulations targeting digital violence, abusive content persists as a significant challenge. Existing approaches primarily rely on binary solutions, such…

This paper aims to provide a new perspective on the interplay between decentralization -- a prevalent character of multi-agent systems -- and centralization, i.e., the task of imposing central control to meet system-level goals. In…

Social and Information Networks · Computer Science 2022-10-31 Yiping Liu , Jiamou Liu , Bakhadyr Khoussaino , Miao Qiao , Bo Yan