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Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a…

Software Engineering · Computer Science 2024-03-08 Devjeet Roy , Xuchao Zhang , Rashi Bhave , Chetan Bansal , Pedro Las-Casas , Rodrigo Fonseca , Saravan Rajmohan

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu

Root cause analysis (RCA) for incidents in large-scale cloud systems is a complex, knowledge-intensive task that often requires significant manual effort from on-call engineers (OCEs). Improving RCA is vital for accelerating the incident…

Thematic analysis (TA) is a widely used qualitative approach for uncovering latent meanings in unstructured text data. TA provides valuable insights in healthcare but is resource-intensive. Large Language Models (LLMs) have been introduced…

Human-Computer Interaction · Computer Science 2025-03-27 Huimin Xu , Seungjun Yi , Terence Lim , Jiawei Xu , Andrew Well , Carlos Mery , Aidong Zhang , Yuji Zhang , Heng Ji , Keshav Pingali , Yan Leng , Ying Ding

Large language model (LLM) applications in cloud root cause analysis (RCA) have been actively explored recently. However, current methods are still reliant on manual workflow settings and do not unleash LLMs' decision-making and environment…

Software Engineering · Computer Science 2024-08-05 Zefan Wang , Zichuan Liu , Yingying Zhang , Aoxiao Zhong , Jihong Wang , Fengbin Yin , Lunting Fan , Lingfei Wu , Qingsong Wen

Root cause analysis (RCA) in microservice systems is challenging, requiring on-call engineers to rapidly diagnose failures across heterogeneous telemetry such as metrics, logs, and traces. Traditional RCA methods often focus on single…

Artificial Intelligence · Computer Science 2025-08-19 Yifang Tian , Yaming Liu , Zichun Chong , Zihang Huang , Hans-Arno Jacobsen

In real-world scenarios, due to the highly decoupled and flexible nature of microservices, it poses greater challenges to system reliability. The more frequent occurrence of incidents has created a demand for Root Cause Analysis(RCA)…

Software Engineering · Computer Science 2025-07-31 Rui Ren

Runtime failures are commonplace in modern distributed systems. When such issues arise, users often turn to platforms such as Github or JIRA to report them and request assistance. Automatically identifying the root cause of these failures…

Software Engineering · Computer Science 2025-04-01 Yichen Li , Yulun Wu , Jinyang Liu , Zhihan Jiang , Zhuangbin Chen , Guangba Yu , Michael R. Lyu

Root cause localization remain challenging in complex and large-scale microservice architectures. The complex fault propagation among microservices and the high dimensionality of telemetry data, including metrics, logs, and traces, limit…

Artificial Intelligence · Computer Science 2026-02-10 Liming Zhou , Ailing Liu , Hongwei Liu , Min He , Heng Zhang

Large Language Models (LLMs) have recently been extended to the video domain, enabling sophisticated video-language understanding. However, existing Video LLMs often exhibit limitations in fine-grained temporal reasoning, restricting their…

Computer Vision and Pattern Recognition · Computer Science 2026-01-29 Bo-Cheng Chiu , Jen-Jee Chen , Yu-Chee Tseng , Feng-Chi Chen , An-Zi Yen

Compared to traditional machine learning models, recent large language models (LLMs) can exhibit multi-task-solving capabilities through multiple dialogues and multi-modal data sources. These unique characteristics of LLMs, together with…

Machine Learning · Computer Science 2026-01-01 Liangqi Yuan , Dong-Jun Han , Shiqiang Wang , Christopher G. Brinton

To migrate the remarkable successes of Large Language Models (LLMs), the community has made numerous efforts to generalize them to the table reasoning tasks for the widely deployed tabular data. Despite that, in this work, by showing a…

Computation and Language · Computer Science 2026-01-08 Liyao Li , Chao Ye , Wentao Ye , Yifei Sun , Zhe Jiang , Haobo Wang , Jiaming Tian , Yiming Zhang , Ningtao Wang , Xing Fu , Gang Chen , Junbo Zhao

Ensuring the reliability and availability of complex networked services demands effective root cause analysis (RCA) across cloud environments, data centers, and on-premises networks. Traditional RCA methods, which involve manual inspection…

Networking and Internet Architecture · Computer Science 2025-07-08 Alexander Shan , Jasleen Kaur , Rahul Singh , Tarun Banka , Raj Yavatkar , T. Sridhar

This paper presents MicroRCA-Agent, an innovative solution for microservice root cause analysis based on large language model agents, which constructs an intelligent fault root cause localization system with multimodal data fusion. The…

Artificial Intelligence · Computer Science 2025-09-22 Pan Tang , Shixiang Tang , Huanqi Pu , Zhiqing Miao , Zhixing Wang

Time series anomaly detection (TSAD) is becoming increasingly vital due to the rapid growth of time series data across various sectors. Anomalies in web service data, for example, can signal critical incidents such as system failures or…

Machine Learning · Computer Science 2024-11-06 Jiaxin Zhuang , Leon Yan , Zhenwei Zhang , Ruiqi Wang , Jiawei Zhang , Yuantao Gu

The integration of AI-assisted coding tools within development environments drastically reduces development time, and allows developers to focus more on creative and critical aspects of software engineering through the use of Code Large…

Software Engineering · Computer Science 2025-03-26 Kishanthan Thangarajah , Arthur Leung , Boyuan Chen , Ahmed E. Hassan

Congenital heart disease (CHD) presents complex, lifelong challenges often underrepresented in traditional clinical metrics. While unstructured narratives offer rich insights into patient and caregiver experiences, manual thematic analysis…

Computation and Language · Computer Science 2025-08-12 Seungjun Yi , Joakim Nguyen , Huimin Xu , Terence Lim , Andrew Well , Mia Markey , Ying Ding

Large language models (LLMs) face persistent challenges when handling long-context tasks, most notably the lost in the middle issue, where information located in the middle of a long input tends to be underutilized. Some existing methods…

Artificial Intelligence · Computer Science 2025-10-22 Song Yu , Xiaofei Xu , Ke Deng , Li Li , Lin Tian
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