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Responsible design of AI systems is a shared goal across HCI and AI communities. Responsible AI (RAI) tools have been developed to support practitioners to identify, assess, and mitigate ethical issues during AI development. These tools…

Human-Computer Interaction · Computer Science 2024-02-01 Glen Berman , Nitesh Goyal , Michael Madaio

Software Product Line Engineering enables systematic reuse across families of related software intensive systems. This survey synthesises key SPLE foundations, lifecycle concepts, adoption models, tooling and AI era challenges. Based on a…

Software Engineering · Computer Science 2026-05-21 Najam Nazar

According to several empirical investigations, despite enhancing human capabilities, human-AI cooperation frequently falls short of expectations and fails to reach true synergy. We propose a task-driven framework that reverses prevalent…

Computers and Society · Computer Science 2026-05-26 Saleh Afroogh , Kush R. Varshney , Jason D'Cruz

Integrated Development Environments (IDEs) have become central to modern software development, especially with the integration of Artificial Intelligence (AI) to enhance programming efficiency and decision-making. The study of in-IDE…

Software Engineering · Computer Science 2024-01-23 Agnia Sergeyuk , Sergey Titov , Maliheh Izadi

The rapid rise of Artificial Intelligence (AI) is reshaping Software Engineering (SE), creating new opportunities while introducing human-centered challenges. Although prior work notes behavioral and other non-technical factors in AI…

Software Engineering · Computer Science 2025-12-08 Theocharis Tavantzis , Stefano Lambiase , Daniel Russo , Robert Feldt

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…

General Economics · Economics 2025-11-25 David Almog

Artificial Intelligence (AI) tools such as GitHub Copilot and ChatGPT are increasingly used in software engineering (SE) for tasks such as code, test, and documentation generation. However, engineers often face uncertainty about when to…

Software Engineering · Computer Science 2026-03-24 Vahid Garousi , Zafar Jafarov , Aytan Mövsümova , Atif Namazov

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Context. GenAI tools are being increasingly adopted by practitioners in SE, promising support for several SE activities. Despite increasing adoption, we still lack empirical evidence on how GenAI is used in practice, the benefits it…

Software Engineering · Computer Science 2026-04-02 Görkem Giray , Onur Demirörs , Marcos Kalinowski , Daniel Mendez

About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…

Software Engineering · Computer Science 2025-04-28 Ebtesam Al Haque , Chris Brown , Thomas D. LaToza , Brittany Johnson

Improving our understanding of how humans perceive AI teammates is an important foundation for our general understanding of human-AI teams. Extending relevant work from cognitive science, we propose a framework based on item response theory…

Machine Learning · Computer Science 2023-05-17 Markelle Kelly , Aakriti Kumar , Padhraic Smyth , Mark Steyvers

Generative AI (genAI) tools promise productivity gains, yet miscalibrated trust and usage friction still hinder adoption. Moreover, genAI can be exclusionary, failing to adequately support diverse users. One such aspect of diversity is…

This study investigates how individuals' perceptions of artificial intelligence (AI) limitations influence organizational readiness for AI adoption. Through semi-structured interviews with seven AI implementation experts, analyzed using the…

Computers and Society · Computer Science 2025-02-25 Thomas Übellacker

Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

This study investigates the acceptability of different artificial intelligence (AI) applications in education from a multi-stakeholder perspective, including students, teachers, and parents. Acknowledging the transformative potential of AI…

Computers and Society · Computer Science 2024-02-29 A. J. Karran , P. Charland , J-T. Martineau , A. Ortiz de Guinea Lopez de Arana , AM. Lesage , S. Senecal , P-M. Leger

Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Artificial intelligence has become integral to organizational decision-making and while research has explored many facets of this human-AI collaboration, the focus has mainly been on designing the AI agent(s) and the way the collaboration…

Human-Computer Interaction · Computer Science 2025-10-10 Joshua Holstein , Gerhard Satzger

We present a comprehensive real-world evaluation of AI-assisted software development tools deployed at enterprise scale. Over one year, 300 engineers across multiple teams integrated an in-house AI platform (DeputyDev) that combines code…

[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…

Software Engineering · Computer Science 2025-02-10 Allysson Allex Araújo , Marcos Kalinowski , Matheus Paixao , Daniel Graziotin