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Related papers: TD-EVAL: Revisiting Task-Oriented Dialogue Evaluat…

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Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of…

Computation and Language · Computer Science 2026-04-21 Yubo Li , Xiaobin Shen , Yidi Miao , Xinyu Yao , Xueying Ding , Ramayya Krishnan , Rema Padman

Large Language Models (LLMs) have demonstrated their ability to replicate human behaviors across a wide range of scenarios. However, their capability in handling complex, multi-character social interactions has yet to be fully explored,…

Computation and Language · Computer Science 2024-03-06 Yuanzhi Liang , Linchao Zhu , Yi Yang

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

In contrast with goal-oriented dialogue, social dialogue has no clear measure of task success. Consequently, evaluation of these systems is notoriously hard. In this paper, we review current evaluation methods, focusing on automatic…

Computation and Language · Computer Science 2017-09-14 Amanda Cercas Curry , Helen Hastie , Verena Rieser

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…

Computation and Language · Computer Science 2024-06-11 Christos Vlachos , Themos Stafylakis , Ion Androutsopoulos

Full-Duplex Speech Language Models (FD-SLMs) enable real-time, overlapping conversational interactions, offering a more dynamic user experience compared to traditional half-duplex models. However, existing benchmarks primarily focus on…

Computation and Language · Computer Science 2026-04-20 He Zhang , Wenqian Cui , Haoning Xu , Xiaohui Li , Lei Zhu , Haoli Bai , Shaohua Ma , Irwin King

Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…

Computation and Language · Computer Science 2026-01-23 John Mendonça , Alon Lavie , Isabel Trancoso

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

The rapid advancement of speech-to-speech (S2S) large language models (LLMs) has significantly improved real-time spoken interaction. However, current evaluation frameworks remain inadequate for assessing performance in complex, multi-turn…

Computation and Language · Computer Science 2025-09-16 Yuhao Du , Qianwei Huang , Guo Zhu , Zhanchen Dai , Shunian Chen , Qiming Zhu , Le Pan , Minghao Chen , Yuhao Zhang , Li Zhou , Benyou Wang , Haizhou Li

Despite significant advancements in Large Language Models (LLMs) and Large Vision-Language Models (LVLMs), current models still face substantial challenges in handling complex, multi-turn, and visually-grounded tasks that demand deep…

Computation and Language · Computer Science 2025-08-22 Seungmin Han , Haeun Kwon , Ji-jun Park , Taeyang Yoon

Reliable evaluation is essential for developing and deploying large language models, yet in practice it often requires substantial manual effort: practitioners must identify appropriate benchmarks, reproduce heterogeneous evaluation…

Computation and Language · Computer Science 2026-03-11 Chengyu Shen , Yanheng Hou , Minghui Pan , Runming He , Zhen Hao Wong , Meiyi Qiang , Zhou Liu , Hao Liang , Peichao Lai , Zeang Sheng , Wentao Zhang

Achieving full-duplex communication in spoken dialogue systems (SDS) requires real-time coordination between listening, speaking, and thinking. This paper proposes a semantic voice activity detection (VAD) module as a dialogue manager (DM)…

Computation and Language · Computer Science 2025-02-26 Hao Zhang , Weiwei Li , Rilin Chen , Vinay Kothapally , Meng Yu , Dong Yu

The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…

Computation and Language · Computer Science 2020-10-02 Chien-Sheng Wu , Steven Hoi , Richard Socher , Caiming Xiong

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches…

Task-oriented dialog (TOD) systems facilitate users in accomplishing complex, multi-turn tasks through natural language. While instruction-tuned large language models (LLMs) have demonstrated strong performance on a range of single-turn NLP…

Computation and Language · Computer Science 2025-12-29 Moghis Fereidouni , Md Sajid Ahmed , Adib Mosharrof , A. B. Siddique
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