Related papers: Generative to Agentic AI: Survey, Conceptualizatio…
Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…
This study examines the integration of generative AI in schools, assessing its benefits and risks. As AI use by students grows, it's crucial to understand its impact on learning and teaching practices. Generative AI, like ChatGPT, can…
In this work we investigate how children ages 5-12 perceive, understand, and use generative AI models such as a text-based LLMs ChatGPT and a visual-based model DALL-E. Generative AI is newly being used widely since chatGPT. Children are…
The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…
The concept of the 'agent' has profoundly shaped Artificial Intelligence (AI) research, guiding development from foundational theories to contemporary applications like Large Language Model (LLM)-based systems. This paper critically…
The recent surge in AI agents that autonomously communicate, collaborate with humans and use diverse tools has unlocked promising opportunities in various real-world settings. However, a vital aspect remains underexplored: how agents handle…
Aiming for a mixbiotic society that combines freedom and solidarity among people with diverse values, I focused on nonviolent communication (NVC) that enables compassionate giving in various situations of social division and conflict, and…
Generative Artificial Intelligence (GenAI) and communication networks are expected to have groundbreaking synergies for 6G. Connecting GenAI agents via a wireless network can potentially unleash the power of Collective Intelligence (CI) and…
Agentic systems have transformed how Large Language Models (LLMs) can be leveraged to create autonomous systems with goal-directed behaviors, consisting of multi-step planning and the ability to interact with different environments. These…
Recent advancements in generative artificial intelligence (generative AI) technologies have transformed the computer science discipline of natural language processing. However, generative AI retains the anthropomorphic model of simulating…
Creativity is core to being human. Generative artificial intelligence (GenAI) holds promise for humans to be more creative by offering new ideas, or less creative by anchoring on GenAI ideas. We study the causal impact of GenAI on the…
Writing survey questions that easily and accurately convey their intent to a variety of respondents is a demanding and high-stakes task. Despite the extensive literature on best practices, the number of considerations to keep in mind is…
We explore the potential for productive team-based collaboration between humans and Artificial Intelligence (AI) by presenting and conducting initial tests with a general framework that enables multiple human and AI agents to work together…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…
Agentic AI systems - systems that can pursue goals through multi-step planning and tool-mediated action with limited direct supervision - are moving from experimental prototypes to enterprise deployments. This transition introduces tensions…
Developmental AI creates embodied AIs that develop human-like abilities. The AIs start with innate competences and learn more by interacting with the world including people. Developmental AIs have been demonstrated, but their abilities so…
Generative Artificial Intelligence (GenAI) enables digital representatives to make decisions on behalf of team members in collaborative tasks, but faces challenges in accurately representing preferences. While supplying GenAI with detailed…
In collaboration with Alibaba, this study leverages a large-scale field experiment to assess the impact of a generative AI assistant on worker performance in e-commerce after-sales service. Human agents providing digital chat support were…
The rapid advancement of Generative AI (Gen AI) technologies, particularly tools like ChatGPT, is significantly impacting the labor market by reshaping job roles and skill requirements. This study examines the demand for ChatGPT-related…