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The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

In recent years, open-source software (OSS) has become increasingly prevalent in developing software products. While OSS documentation is the primary source of information provided by the developers' community about a product, its role in…

Software Engineering · Computer Science 2024-03-07 Aaron Imani , Shiva Radmanesh , Iftekhar Ahmed , Mohammad Moshirpour

The open-source software (OSS) community has historically been dominated by English as the primary language for code, documentation, and developer interactions. However, with growing global participation and better support for non-Latin…

Software Engineering · Computer Science 2026-02-24 Masudul Hasan Masud Bhuiyan , Manish Kumar Bala Kumar , Cristian-Alexandru Staicu

Open Source Software (OSS) has changed drastically over the last decade, with OSS projects now producing a large ecosystem of popular products, involving industry participation, and providing professional career opportunities. But our…

Software Engineering · Computer Science 2024-01-24 Marco Gerosa , Igor Wiese , Bianca Trinkenreich , Georg Link , Gregorio Robles , Christoph Treude , Igor Steinmacher , Anita Sarma

Context: Free and Open Source Software (FOSS) communities' ability to stay viable and productive over time is pivotal for society as they maintain the building blocks that digital infrastructure, products, and services depend on.…

Software Engineering · Computer Science 2024-02-13 Adam Alami , Raúl Pardo , Johan Linåker

Open Source Software (OSS) is forming the spines of technology infrastructures, attracting millions of talents to contribute. Notably, it is challenging and critical to consider both the developers' interests and the semantic features of…

Software Engineering · Computer Science 2023-04-26 Yiqiao Jin , Yunsheng Bai , Yanqiao Zhu , Yizhou Sun , Wei Wang

The availability of open-source projects facilitates developers to contribute and collaborate on a wide range of projects. As a result, the developer community contributing to such open-source projects is also increasing. Many of the…

Software Engineering · Computer Science 2021-03-02 Akhila Sri Manasa Venigalla , Sridhar Chimalakonda

End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user…

Software Engineering · Computer Science 2020-05-21 Arif Razza , Luiz Fernando Capretz , Shuib Basri

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

Open Source Software (OSS) forms much of the fabric of our digital society, especially successful and sustainable ones. But many OSS projects do not become sustainable, resulting in abandonment and even risks for the world's digital…

Software Engineering · Computer Science 2022-03-08 Likang Yin , Mahasweta Chakraborty , Charles Schweik , Seth Frey , Vladimir Filkov

In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Software developers often look for solutions to their code-level problems by submitting questions to technical Q&A websites like Stack Overflow (SO). They usually include example code segments with questions to describe the programming…

Software Engineering · Computer Science 2021-12-21 Saikat Mondal , Banani Roy

As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo

Open Source Software (OSS) has been recognized by the software development community as an effective way to deliver software. Unlike traditional software development, OSS development is driven by collaboration among developers spread…

Software Engineering · Computer Science 2020-08-13 Bianca Minetto Napoleão , Fabio Petrillo , Sylvain Hallé

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

Due to the increasing number of attacks targeting open source library ecosystems, assisting maintainers has become a top priority. This is especially important since maintainers are usually overworked. Although the motivation of Open Source…

Software Engineering · Computer Science 2023-04-13 Supatsara Wattanakriengkrai , Raula Gaikovina Kula , Christoph Treude , Kenichi Matsumoto

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

Human-Computer Interaction · Computer Science 2016-08-14 Warren Sack , Françoise Détienne , Nicholas Ducheneaut , Jean-Marie Burkhardt , Dilan Mahendran , Flore Barcellini

The rapid rise of Large Language Models (LLMs) has changed software development, with tools like Copilot, JetBrains AI Assistant, and others boosting developers' productivity. However, developers now spend more time reviewing code than…

Software Engineering · Computer Science 2024-07-08 Agnia Sergeyuk , Olga Lvova , Sergey Titov , Anastasiia Serova , Farid Bagirov , Timofey Bryksin

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

This paper presents a case study to examine the affinity of the code review process among young developers in an academic setting. Code review is indispensable considering the positive outcomes it generates. However, it is not an individual…

Computers and Society · Computer Science 2020-04-21 Victor Rivera , Hamna Aslam , Alexandr Naumchev , Daniel de Carvalho , Mansur Khazeev , Manuel Mazzara