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In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…
Leveraging persona information of users in Neural Response Generators (NRG) to perform personalized conversations has been considered as an attractive and important topic in the research of conversational agents over the past few years.…
The emergence of Large Language Models (LLMs) has innovated the development of dialog agents. Specially, a well-trained LLM, as a central process unit, is capable of providing fluent and reasonable response for user's request. Besides,…
Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…
Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…
Large language models have enabled agentic systems that reason, plan, and interact with tools and environments to accomplish complex tasks. As these agents operate over extended interaction horizons, their effectiveness increasingly depends…
Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…
We introduce a general-purpose, human-in-the-loop dual dialogue system to support mental health care professionals. The system, co-designed with care providers, is conceptualized to assist them in interacting with care seekers rather than…
Intelligent dialogue systems are expected as a new interface between humans and machines. Such an intelligent dialogue system should estimate the user's internal state (UIS) in dialogues and change its response appropriately according to…
With growing capabilities of large language models (LLMs) comes growing affordances for human-like and context-aware conversational partners. On from this, some recent work has investigated the use of LLMs to simulate multiple…
Extensive work has been conducted both in game theory and logic to model strategic interaction. An important question is whether we can use these theories to design agents for interacting with people? On the one hand, they provide a formal…
Text-based personality prediction by computational models is an emerging field with the potential to significantly improve on key weaknesses of survey-based personality assessment. We investigate 3848 profiles from Twitter with self-labeled…
Human interaction relies on a wide range of signals, including non-verbal cues. In order to develop effective Explainable Planning (XAIP) agents it is important that we understand the range and utility of these communication channels. Our…
We present the first systematic analysis of personality dimensions developed specifically to describe the personality of speech-based conversational agents. Following the psycholexical approach from psychology, we first report on a new…
This paper proposes a theoretical framework for understanding and leveraging the synergy between artificial intelligence (AI) and personality types as defined by the Myers-Briggs Type Indicator (MBTI) in organizational team settings. We…
Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…
The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…
Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…
Large language models (LLMs) have shown strong performance on standardized social science instruments, but their value for product discovery remains unclear. We investigate whether interview-informed generative agents can simulate user…
Despite significant progress in neural spoken dialog systems, personality-aware conversation agents -- capable of adapting behavior based on personalities -- remain underexplored due to the absence of personality annotations in speech…