Related papers: AI-Enhanced Business Process Automation: A Case St…
The uptake of Artificial Intelligence (AI) impacts the way we work, interact, do business, and conduct research. However, organizations struggle to apply AI successfully in industrial settings where the focus is on end-to-end operational…
The continued success of Large Language Models (LLMs) and other generative artificial intelligence approaches highlights the advantages that large information corpora can have over rigidly defined symbolic models, but also serves as a…
Process mining is a technology that helps understand, analyze, and improve processes. It has been present for around two decades, and although initially tailored for business processes, the spectrum of analyzed processes nowadays is…
Large Language Models (LLMs) are rapidly transforming various fields, and their potential in Business Process Management (BPM) is substantial. This paper assesses the capabilities of LLMs on business process modeling using a framework for…
In the realm of Business Process Management (BPM), process modeling plays a crucial role in translating complex process dynamics into comprehensible visual representations, facilitating the understanding, analysis, improvement, and…
Purpose- The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation, closely intertwined with technological advancements.…
Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…
Traditional Business Process Management (BPM) struggles with rigidity, opacity, and scalability in dynamic environments while emerging Large Language Models (LLMs) present transformative opportunities alongside risks. This paper explores…
Large Language Models (LLMs) have emerged as powerful conversational interfaces, and their application in process mining (PM) tasks has shown promising results. However, state-of-the-art LLMs struggle with complex scenarios that demand…
Recent advances in Generative Artificial Intelligence, particularly Large Language Models (LLMs), have stimulated growing interest in automating or assisting Business Process Modeling tasks using natural language. Several approaches have…
Object-centric process mining is a novel branch of process mining that aims to analyze event data from mainstream information systems (such as SAP) more naturally, without being forced to form mutually exclusive groups of events with the…
Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…
Business Process Management (BPM) aims to improve organizational activities and their outcomes by managing the underlying processes. To achieve this, it is often necessary to consider information from various sources, including unstructured…
Optimization modeling plays a critical role in the application of Operations Research (OR) tools to address real-world problems, yet they pose challenges and require extensive expertise from OR experts. With the advent of large language…
The rapid evolution of network infrastructure is bringing new challenges and opportunities for efficient network management, optimization, and security. With very large monitoring databases becoming expensive to explore, the use of AI and…
AI Planning, Machine Learning and Process Mining have so far developed into separate research fields. At the same time, many interesting concepts and insights have been gained at the intersection of these areas in recent years. For example,…
The integration of Artificial Intelligence (AI) into IT Operations Management (ITOM), commonly referred to as AIOps, offers substantial potential for automating workflows, enhancing efficiency, and supporting informed decision-making.…
The integration of large language models (LLMs) into supply chain management (SCM) is revolutionizing the industry by improving decision-making, predictive analytics, and operational efficiency. This white paper explores the transformative…
Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…
Large Language Models (LLMs) can enhance analytics systems with powerful data summarization, cleaning, and semantic transformation capabilities. However, deploying LLMs at scale -- processing millions to billions of rows -- remains…