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Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…
In the era of digitalization, as individuals increasingly rely on digital platforms for communication and news consumption, various actors employ linguistic strategies to influence public perception. While models have become proficient at…
People who use social media are learning about how the companies that run these platforms make their decisions on who gets to see what through visual indicators in the interface (UI) of each social media site. These indicators are different…
With the emergence of Web 2.0, tag recommenders have become important tools, which aim to support users in finding descriptive tags for their bookmarked resources. Although current algorithms provide good results in terms of tag prediction…
As AI systems increasingly shape decision making in creative design contexts, understanding how humans engage with these tools has become a critical challenge for interactive intelligent systems research. This paper contributes a challenge…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
ML decision-aid systems are increasingly common on the web, but their successful integration relies on people trusting them appropriately: they should use the system to fill in gaps in their ability, but recognize signals that the system…
While rapid advances in large language models (LLMs) are reshaping data-driven intelligent education, accurately simulating students remains an important but challenging bottleneck for scalable educational data collection, evaluation, and…
This white paper lays out a vision of research and development in the field of artificial intelligence for the next decade (and beyond). Its denouement is a cyber-physical ecosystem of natural and synthetic sense-making, in which humans are…
Large Language Models (LLMs) such as ChatGPT can infer personal attributes from seemingly innocuous text, raising privacy risks beyond memorized data leakage. While prior work has demonstrated these risks, little is known about how users…
Large language models (LLMs) are increasingly used as epistemic partners in everyday reasoning, yet their errors remain predominantly analyzed through predictive metrics rather than through their interpretive effects on human judgment. This…
The human reasoning process is seldom a one-way process from an input leading to an output. Instead, it often involves a systematic deduction by ruling out other possible outcomes as a self-checking mechanism. In this paper, we describe the…
The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…
As artificial intelligence and machine learning tools become more accessible, and scientists face new obstacles to data collection (e.g. rising costs, declining survey response rates), researchers increasingly use predictions from…
As large language models (LLMs) become integrated into everyday and high-stakes decision-making, they inherit the ambiguity and biases of human language. While they produce fluent and coherent outputs, they rely on statistical pattern…
A growing number of oversight boards and regulatory bodies seek to monitor and govern algorithms that make decisions about people's lives. Prior work has explored how people believe algorithmic decisions should be made, but there is little…
Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…
While personalized recommendations are often desired by users, it can be difficult in practice to distinguish cases of bias from cases of personalization: we find that models generate racially stereotypical recommendations regardless of…
In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…
Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…