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Efficient issue assignment in software development relates to faster resolution time, resources optimization, and reduced development effort. To this end, numerous systems have been developed to automate issue assignment, including AI and…

Software Engineering · Computer Science 2026-01-16 Athanasios Michailoudis , Themistoklis Diamantopoulos , Antonios Favvas , Andreas L. Symeonidis

Bug localisation, the study of developing methods to localise the files requiring changes to resolve bugs, has been researched for a long time to develop methods capable of saving developers' time. Recently, researchers are starting to…

Software Engineering · Computer Science 2025-07-25 Jesse Maarleveld , Jiapan Guo , Daniel Feitosa

Issue tracking systems are used in the software industry for the facilitation of maintenance activities that keep the software robust and up to date with ever-changing industry requirements. Usually, users report issues that can be…

Software Engineering · Computer Science 2022-02-16 Anas Nadeem , Muhammad Usman Sarwar , Muhammad Zubair Malik

Bug localization is a tedious activity in the bug fixing process in which a software developer tries to locate bugs in the source code described in a bug report. Since this process is time-consuming and requires additional knowledge about…

Software Engineering · Computer Science 2021-10-12 Benjamin Ledel , Steffen Herbold

In software industries, individuals at different levels from customer to an engineer apply diverse mechanisms to detect to which class a particular bug should be allocated. Sometimes while a simple search in Internet might help, in many…

Software Engineering · Computer Science 2013-04-08 Sunil Joy Dommati , Ruchi Agrawal , Ram Mohana Reddy G. , S. Sowmya Kamath

The issue tracking system (ITS) is a rich data source for data-driven decision-making. Different characteristics of bugs, such as severity, priority, and time to fix, provide a clear picture of an ITS. Nevertheless, such information may be…

Software Engineering · Computer Science 2022-03-23 Hadi Jahanshahi , Mucahit Cevik , José Navas-Sú , Ayşe Başar , Antonio González-Torres

Expertise is a loosely defined concept that is hard to formalize. Much research has focused on designing efficient algorithms for expert finding in large databases in various application domains. The evaluation of such recommender systems…

Information Retrieval · Computer Science 2018-06-29 Robin Brochier , Adrien Guille , Benjamin Rothan , Julien Velcin

Resolving bugs in the maintenance phase of software is a complicated task. Bug assignment is one of the main tasks for resolving bugs. Some Bugs cannot be fixed properly without making design decisions and have to be assigned to designers,…

Software Engineering · Computer Science 2023-03-29 Reza Sepahvand , Reza Akbari , Behnaz Jamasb , Sattar Hashemi , Omid Boushehrian

Automatically fixing software bugs is a challenging task. While recent work showed that natural language context is useful in guiding bug-fixing models, the approach required prompting developers to provide this context, which was simulated…

Software Engineering · Computer Science 2022-11-14 Sheena Panthaplackel , Milos Gligoric , Junyi Jessy Li , Raymond J. Mooney

In any sufficiently complex software system there are experts, having a deeper understanding of parts of the system than others. However, it is not always clear who these experts are and which particular parts of the system they can provide…

Software Engineering · Computer Science 2018-09-21 Ralf Teusner , Christoph Matthies , Philipp Giese

This paper proposes a supervised machine learning approach for predicting the root cause of a given bug report. Knowing the root cause of a bug can help developers in the debugging process - either directly or indirectly by choosing proper…

Software Engineering · Computer Science 2021-03-04 Thomas Hirsch , Birgit Hofer

Data from software repositories have become an important foundation for the empirical study of software engineering processes. A recurring theme in the repository mining literature is the inference of developer networks capturing e.g.…

Software Engineering · Computer Science 2019-11-22 Christoph Gote , Ingo Scholtes , Frank Schweitzer

Issue assignment is a critical process in software maintenance, where new issue reports are validated and assigned to suitable developers. However, manual issue assignment is often inconsistent and error-prone, especially in large…

Software Engineering · Computer Science 2026-03-02 Arsham Khosravani , Alireza Hoseinpour , Arshia Akhavan , Mehdi Keshani , Abbas Heydarnoori

Automated issue fixing is a critical task in software debugging and has recently garnered significant attention from academia and industry. However, existing fixing techniques predominantly focus on the repair phase, often overlooking the…

Software Engineering · Computer Science 2025-02-24 Jianming Chang , Xin Zhou , Lulu Wang , David Lo , Bixin Li

Software development projects rely on issue tracking systems at the core of tracking maintenance tasks such as bug reports, and enhancement requests. Incoming issue-reports on these issue tracking systems must be managed in an effective…

Software Engineering · Computer Science 2023-09-01 Anas Nadeem , Muhammad Usman Sarwar , Muhammad Zubair Malik

GitHub is the world's largest host of source code, with more than 150M repositories. However, most of these repositories are not labeled or inadequately so, making it harder for users to find relevant projects. There have been various…

Software Engineering · Computer Science 2023-11-21 Cezar Sas , Andrea Capiluppi , Claudio Di Sipio , Juri Di Rocco , Davide Di Ruscio

For a given software bug report, identifying an appropriate developer who could potentially fix the bug is the primary task of a bug triaging process. A bug title (summary) and a detailed description is present in most of the bug tracking…

Software Engineering · Computer Science 2018-01-08 Senthil Mani , Anush Sankaran , Rahul Aralikatte

Patch reviewing is critical for software development, especially in distributed open-source development, which highly depends on voluntary work, such as Linux. This paper studies the past 10 years of patch reviews of the Linux memory…

Software Engineering · Computer Science 2026-03-27 Chih-En Lin , Attreyee Mukherjee , Ajay Rawat , Ruqi Zhang , Pedro Fonseca

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Millions of open-source projects with numerous bug fixes are available in code repositories. This proliferation of software development histories can be leveraged to learn how to fix common programming bugs. To explore such a potential, we…

Software Engineering · Computer Science 2019-05-22 Michele Tufano , Cody Watson , Gabriele Bavota , Massimiliano Di Penta , Martin White , Denys Poshyvanyk