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This paper introduces a novel approach for multimodal sentiment analysis on social media, particularly in the context of natural disasters, where understanding public sentiment is crucial for effective crisis management. Unlike conventional…

Machine Learning · Computer Science 2025-08-20 Meriem Zerkouk , Miloud Mihoubi , Belkacem Chikhaoui

Social media has become an essential channel for posting disaster-related information, which provide governments and relief agencies real-time data for better disaster management. However, research in this field has not received sufficient…

Social and Information Networks · Computer Science 2021-07-13 Zhijie Sasha Dong , Lingyu Meng , Lauren Christenson , Lawrence Fulton

Social media such as Twitter provide valuable information to crisis managers and affected people during natural disasters. Machine learning can help structure and extract information from the large volume of messages shared during a crisis;…

Computation and Language · Computer Science 2021-03-23 Mikael Brunila , Rosie Zhao , Andrei Mircea , Sam Lumley , Renee Sieber

The ability to track large-scale events as they happen is essential for understanding them and coordinating reactions in an appropriate and timely manner. This is true, for example, in emergency management and decision-making support, where…

Computers and Society · Computer Science 2022-06-28 Carlo Bono , Barbara Pernici

Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…

Social and Information Networks · Computer Science 2019-11-04 Ganesh Nalluru , Rahul Pandey , Hemant Purohit

Crisis responders are increasingly using social media, data and other digital sources of information to build a situational understanding of a crisis situation in order to design an effective response. However with the increased…

Computation and Language · Computer Science 2023-03-24 Leon Derczynski , Kenny Meesters , Kalina Bontcheva , Diana Maynard

Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets…

Information Retrieval · Computer Science 2020-01-07 Jishnu Ray Chowdhury , Cornelia Caragea , Doina Caragea

Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

Over the last decade, similar to other application domains, social media content has been proven very effective in disaster informatics. However, due to the unstructured nature of the data, several challenges are associated with disaster…

Computation and Language · Computer Science 2024-05-03 Ayaz Mehmood , Muhammad Tayyab Zamir , Muhammad Asif Ayub , Nasir Ahmad , Kashif Ahmad

Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information…

Social and Information Networks · Computer Science 2015-04-17 Muhammad Imran , Carlos Castillo , Fernando Diaz , Sarah Vieweg

Social media is often utilized as a lifeline for communication during natural disasters. Traditionally, natural disaster tweets are filtered from the Twitter stream using the name of the natural disaster and the filtered tweets are sent for…

Computation and Language · Computer Science 2022-07-12 Ramya Tekumalla , Juan M. Banda

During crisis events, people often use social media platforms such as Twitter to disseminate information about the situation, warnings, advice, and support. Emergency relief organizations leverage such information to acquire timely crisis…

Computation and Language · Computer Science 2023-10-24 Henry Peng Zou , Yue Zhou , Weizhi Zhang , Cornelia Caragea

During a disaster event, two types of information that are especially useful for coordinating relief operations are needs and availabilities of resources (e.g., food, water, medicines) in the affected region. Information posted on…

Social and Information Networks · Computer Science 2020-07-21 Ritam Dutt , Moumita Basu , Kripabandhu Ghosh , Saptarshi Ghosh

Extreme weather events driven by climate change, such as wildfires, floods, and heatwaves, prompt significant public reactions on social media platforms. Analyzing the sentiment expressed in these online discussions can offer valuable…

Social and Information Networks · Computer Science 2025-10-14 Pouya Shaeri , Yasaman Mohammadpour , Alimohammad Beigi , Ariane Middel

Social networks can serve as a valuable communication channel for calls for help, offering assistance, and coordinating rescue activities in disaster. Social networks such as Twitter allow users to continuously update relevant information,…

Computation and Language · Computer Science 2020-08-25 Long Nguyen , Zhou Yang , Jia Li , Guofeng Cao , Fang Jin

The use of microblogging platforms such as Twitter during crises has become widespread. More importantly, information disseminated by affected people contains useful information like reports of missing and found people, requests for urgent…

Social and Information Networks · Computer Science 2016-10-06 Koustav Rudra , Siddhartha Banerjee , Niloy Ganguly , Pawan Goyal , Muhammad Imran , Prasenjit Mitra

The use of social media as a means of communication has significantly increased over recent years. There is a plethora of information flow over the different topics of discussion, which is widespread across different domains. The ease of…

Social and Information Networks · Computer Science 2019-11-14 Ganesh Nalluru , Rahul Pandey , Hemant Purohit

Large language models (LLMs) struggle on processing complicated observations in interactive decision making tasks. To alleviate this issue, we propose a simple hierarchical prompting approach. Diverging from previous prompting approaches…

Computation and Language · Computer Science 2023-10-31 Abishek Sridhar , Robert Lo , Frank F. Xu , Hao Zhu , Shuyan Zhou

Effectively identifying threats and mitigating their potential damage during crisis situations, such as natural disasters or violent attacks, is paramount for safeguarding endangered individuals. To tackle these challenges, AI has been used…

Computation and Language · Computer Science 2026-01-14 Giacomo Gonella , Gian Maria Campedelli , Stefano Menini , Marco Guerini

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are…

Computation and Language · Computer Science 2026-05-12 Terumi Chiba , Yang Luo , Ziyun Cui , Yongsheng Tong , Chao Zhang