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As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

Motivation - This research aims at investigating emerging roles and forms of participation fostering design-use mediation during the Open Source Software design process Research approach - We compare online interactions for a successful…

Computers and Society · Computer Science 2007-10-10 Flore Barcellini , Françoise Détienne , Jean-Marie Burkhardt

The maintenance and evolution of Free/Libre Open Source Software (FLOSS) projects demand the constant attraction of core developers. In this paper, we report the results of a survey with 52 developers, who recently became core contributors…

Software Engineering · Computer Science 2018-08-09 Jailton Coelho , Marco Tulio Valente , Luciana L. Silva , Andre Hora

Free and open source software (FOSS) is considered by many, along with Wikipedia, the proof of an ongoing paradigm shift from hierarchically-managed and market-driven production of knowledge to heterarchical, collaborative and commons-based…

Computers and Society · Computer Science 2010-12-30 Paolo Magrassi

Open source software ecosystems are composed of a variety of stakeholders including but not limited to non-profit organizations, volunteer contributors, users, and corporations. The needs and motivations of these stakeholders are often…

[Context and motivation] Ecosystems developed as Open Source Software (OSS) are considered to be highly innovative and reactive to new market trends due to their openness and wide-ranging contributor base. Participation in OSS often implies…

Software Engineering · Computer Science 2022-08-05 Johan Linåker , Patrick Rempel , Björn Regnell , Patrick Mäder

Open-source software (OSS) is widely spread in industry, research, and government. OSS represents an effective development model because it harnesses the decentralized efforts of many developers in a way that scales. As OSS developers work…

Software Engineering · Computer Science 2022-11-24 William Schueller , Johannes Wachs , Vito D. P. Servedio , Stefan Thurner , Vittorio Loreto

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…

Human-Computer Interaction · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

In recent years, concerns have increased over the lack of contributor diversity in open source software (OSS), despite its status as a paragon of open collaboration. OSS is an important form of digital infrastructure and part of a career…

Human-Computer Interaction · Computer Science 2024-09-10 Hana Frluckaj , James Howison , Laura Dabbish , Nikki Stevens

Collaborative activities among knowledge workers such as software developers underlie the development of modern society, but the in-depth understanding of their behavioral patterns in open online communities is very challenging. The…

Software Engineering · Computer Science 2017-02-28 Hongrui Wu , Xiaowan Shi , Yutao Ma

Invisible labor is an intrinsic part of the modern workplace, and includes labor that is undervalued or unrecognized such as creating collaborative atmospheres. Open source software (OSS) is software that is viewable, editable and shareable…

Social and Information Networks · Computer Science 2025-03-18 Robin A. Lange , Anna Gibson , Milo Z. Trujillo , Brooke Foucault Welles

Open source software (OSS) often prioritizes technical functionality over usability and UX design. This imbalance limits OSS adoption among broader, non-technical users. Key underlying factors contributing to this issue are the shortage of…

Human-Computer Interaction · Computer Science 2026-04-29 Rozhan Hozhabri Nezhad , Jin L. C. Guo , Jinghui Cheng

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

Software Engineering · Computer Science 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Software development relies on effective collaboration between Software Development Engineers (SDEs) and User eXperience Designers (UXDs) to create software products of high quality and usability. While this collaboration issue has been…

Software Engineering · Computer Science 2025-01-22 Shutong Zhang , Tianyu Zhang , Jinghui Cheng , Shurui Zhou

Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…

Software Engineering · Computer Science 2022-05-24 Yassine Lamine , Jinghui Cheng

Software ecosystems have gained a lot of attention in recent times. Industry and developers gather around technologies and collaborate to their advancement; when the boundaries of such an effort go beyond certain amount of projects, we are…

Software Engineering · Computer Science 2023-06-21 Raula Gaikovina Kula , Gregorio Robles

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

Human-Computer Interaction · Computer Science 2016-08-14 Warren Sack , Françoise Détienne , Nicholas Ducheneaut , Jean-Marie Burkhardt , Dilan Mahendran , Flore Barcellini
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