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Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Providing timely and meaningful feedback remains a persistent challenge in higher education, especially in large courses where teachers must balance formative depth with scalability. Recent advances in Generative Artificial Intelligence…

Human-Computer Interaction · Computer Science 2026-01-26 Alvaro Becerra , Ruth Cobos

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

The pursuit of human-level artificial intelligence (AI) has significantly advanced the development of autonomous agents and Large Language Models (LLMs). LLMs are now widely utilized as decision-making agents for their ability to interpret…

Large language models (LLMs) can support democratic deliberation at scales previously constrained by turn-taking and facilitation bandwidth. Recent work shows that LLM-generated group statements are often preferred over human-mediated…

Computation and Language · Computer Science 2026-05-27 Wajdi Zaghouani

Inclusion is important for meeting effectiveness, which is in turn central to organizational functioning. One way of improving inclusion in meetings is through feedback, but social dynamics make giving feedback difficult. We propose that AI…

Human-Computer Interaction · Computer Science 2026-01-21 Mo Houtti , Moyan Zhou , Daniel Runningen , Surabhi Sunil , Leor Porat , Harmanpreet Kaur , Loren Terveen , Stevie Chancellor

Improving our understanding of how humans perceive AI teammates is an important foundation for our general understanding of human-AI teams. Extending relevant work from cognitive science, we propose a framework based on item response theory…

Machine Learning · Computer Science 2023-05-17 Markelle Kelly , Aakriti Kumar , Padhraic Smyth , Mark Steyvers

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

In this position paper, we discuss the potential for leveraging LLMs as interactive research tools to facilitate collaboration between human coders and AI to effectively annotate online risk data at scale. Collaborative human-AI labeling is…

Human-Computer Interaction · Computer Science 2024-04-12 Jinkyung Park , Pamela Wisniewski , Vivek Singh

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo

The rapid advancement of large language models (LLMs) has paved the way for the development of highly capable autonomous agents. However, existing multi-agent frameworks often struggle with integrating diverse capable third-party agents due…

Computation and Language · Computer Science 2024-07-11 Weize Chen , Ziming You , Ran Li , Yitong Guan , Chen Qian , Chenyang Zhao , Cheng Yang , Ruobing Xie , Zhiyuan Liu , Maosong Sun

Large language models (LLMs) are increasingly used as collaborative assistants, yet dominant NLP evaluation practices remain centered on aggregate metrics such as accuracy and fluency. These approaches often overlook behaviors that are…

Human-Computer Interaction · Computer Science 2026-05-19 Shi Ding , Sijian Tan

Automated feedback generation has the potential to enhance students' learning progress by providing timely and targeted feedback. Moreover, it can assist teachers in optimizing their time, allowing them to focus on more strategic and…

Computation and Language · Computer Science 2025-08-18 Sylvio Rüdian , Yassin Elsir , Marvin Kretschmer , Sabine Cayrou , Niels Pinkwart

We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…

Robotics · Computer Science 2019-11-05 Gilwoo Lee , Christoforos Mavrogiannis , Siddhartha S. Srinivasa

A key task in AI practice is to assess potential impacts to prevent harm. Current AI tools assisting AI impact assessment have not been designed or evaluated for collaborative team brainstorming, and they do not capture the range of views…

Human-Computer Interaction · Computer Science 2026-05-01 Jarod Govers , Sanja Šćepanović , Daniele Quercia

Predicting group behavior, how individuals coordinate, communicate, and interact during collaborative tasks, is essential for designing systems that can support team performance through real-time prediction and realistic simulation of…

Human-Computer Interaction · Computer Science 2026-04-13 Diana Romero , Xin Gao , Daniel Khalkhali , Salma Elmalaki

Large Language Models (LLMs) have enabled collaborative Multi-Agent (MA) systems, where interacting agents improve performance through diverse reasoning and iterative refinement. However, these systems remain vulnerable to error…

Multiagent Systems · Computer Science 2026-05-21 Yong Jin Chun , Iftekhar Ahmed

Large Language Models (LLMs) have emerged as integral tools for reasoning, planning, and decision-making, drawing upon their extensive world knowledge and proficiency in language-related tasks. LLMs thus hold tremendous potential for…

Artificial Intelligence · Computer Science 2024-05-24 Xudong Guo , Kaixuan Huang , Jiale Liu , Wenhui Fan , Natalia Vélez , Qingyun Wu , Huazheng Wang , Thomas L. Griffiths , Mengdi Wang

The field of Artificial Intelligence in Education (AIED) focuses on the intersection of technology, education, and psychology, placing a strong emphasis on supporting learners' needs with compassion and understanding. The growing prominence…

Human-Computer Interaction · Computer Science 2024-05-14 John Stamper , Ruiwei Xiao , Xinying Hou

Theory of Mind (ToM) significantly impacts human collaboration and communication as a crucial capability to understand others. When AI agents with ToM capability collaborate with humans, Mutual Theory of Mind (MToM) arises in such human-AI…

Human-Computer Interaction · Computer Science 2024-09-16 Shao Zhang , Xihuai Wang , Wenhao Zhang , Yongshan Chen , Landi Gao , Dakuo Wang , Weinan Zhang , Xinbing Wang , Ying Wen