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Understanding the behavior of large language models (LLMs) is crucial for ensuring their safe and reliable use. However, existing explainable AI (XAI) methods for LLMs primarily rely on word-level explanations, which are often…

Computation and Language · Computer Science 2025-08-08 Furui Cheng , Vilém Zouhar , Robin Shing Moon Chan , Daniel Fürst , Hendrik Strobelt , Mennatallah El-Assady

As machine learning models evolve, maintaining transparency demands more human-centric explainable AI techniques. Counterfactual explanations, with roots in human reasoning, identify the minimal input changes needed to obtain a given output…

Artificial Intelligence · Computer Science 2025-04-23 Marharyta Domnich , Julius Välja , Rasmus Moorits Veski , Giacomo Magnifico , Kadi Tulver , Eduard Barbu , Raul Vicente

Large Language Models (LLMs) can produce verbalized self-explanations, yet prior studies suggest that such rationales may not reliably reflect the model's true decision process. We ask whether these explanations nevertheless help users…

Computation and Language · Computer Science 2026-01-08 Pingjun Hong , Benjamin Roth

Clinical diagnosis is a complex reasoning process in which clinicians gather evidence, form hypotheses, and test them against alternative explanations. In medical training, this reasoning is explicitly developed through counterfactual…

Computation and Language · Computer Science 2026-04-24 Zhiwen You , Xi Chen , Aniket Vashishtha , Simo Du , Gabriel Erion-Barner , Hongyuan Mei , Hao Peng , Yue Guo

Large Language Models (LLMs) are becoming vital tools that help us solve and understand complex problems by acting as digital assistants. LLMs can generate convincing explanations, even when only given the inputs and outputs of these…

Computation and Language · Computer Science 2024-10-14 Rohan Ajwani , Shashidhar Reddy Javaji , Frank Rudzicz , Zining Zhu

While AI algorithms have shown remarkable success in various fields, their lack of transparency hinders their application to real-life tasks. Although explanations targeted at non-experts are necessary for user trust and human-AI…

Artificial Intelligence · Computer Science 2024-02-12 Jasmina Gajcin , Ivana Dusparic

Autonomous multi-agent systems (MAS) are useful for automating complex tasks but raise trust concerns due to risks such as miscoordination or goal misalignment. Explainability is vital for users' trust calibration, but explainable MAS face…

Artificial Intelligence · Computer Science 2025-10-30 Bálint Gyevnár , Christopher G. Lucas , Stefano V. Albrecht , Shay B. Cohen

Large Language Models (LLMs) are increasingly used for accessing information on the web. Their truthfulness and factuality are thus of great interest. To help users make the right decisions about the information they get, LLMs should not…

Computation and Language · Computer Science 2024-04-03 Chenglei Si , Navita Goyal , Sherry Tongshuang Wu , Chen Zhao , Shi Feng , Hal Daumé , Jordan Boyd-Graber

LLMs can be unpredictable, as even slight alterations to the prompt can cause the output to change in unexpected ways. Thus, the ability of models to accurately explain their behavior is critical, especially in high-stakes settings. One…

Computation and Language · Computer Science 2025-11-26 Marvin Limpijankit , Yanda Chen , Melanie Subbiah , Nicholas Deas , Kathleen McKeown

Counterfactual explanations (CFs) offer human-centric insights into machine learning predictions by highlighting minimal changes required to alter an outcome. Therefore, CFs can be used as (i) interventions for abnormality prevention and…

Artificial Intelligence · Computer Science 2025-09-09 Shovito Barua Soumma , Asiful Arefeen , Stephanie M. Carpenter , Melanie Hingle , Hassan Ghasemzadeh

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Large language models (LLMs) have the potential to aid and improve human decision-making in classification tasks, not only by providing fairly accurate predictions, but also in their ability to generate cogent narrative explanations of…

Human-Computer Interaction · Computer Science 2026-05-25 Laura R. Marusich , Mary Grace Kozuch Dhooghe , Jonathan Z. Bakdash , Murat Kantarcioglu

Large language models (LLMs) are increasingly used for diagnostic tasks in medicine. In clinical practice, the correct diagnosis can rarely be immediately inferred from the initial patient presentation alone. Rather, reaching a diagnosis…

Artificial Intelligence · Computer Science 2026-02-20 Hui Min Wong , Philip Heesen , Pascal Janetzky , Martin Bendszus , Stefan Feuerriegel

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew

In this paper, we show that counterfactual explanations of confidence scores help users better understand and better trust an AI model's prediction in human-subject studies. Showing confidence scores in human-agent interaction systems can…

Machine Learning · Computer Science 2022-06-08 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…

Human-Computer Interaction · Computer Science 2025-04-21 Xiangrong , Zhu , Yuan Xu , Tianjian Liu , Jingwei Sun , Yu Zhang , Xin Tong

There has been considerable recent interest in explainability in AI, especially with black-box machine learning models. As correctly observed by the planning community, when the application at hand is not a single-shot decision or…

Artificial Intelligence · Computer Science 2025-02-14 Vaishak Belle

Counterfactual explanations (CFEs) provide human-centric interpretability by identifying the minimal, actionable changes required to alter a machine learning model's prediction. Therefore, CFs can be used as (i) interventions for…

Machine Learning · Computer Science 2026-04-21 Shovito Barua Soumma , Asiful Arefeen , Stephanie M. Carpenter , Melanie Hingle , Hassan Ghasemzadeh

While state-of-the-art NLP models have been achieving the excellent performance of a wide range of tasks in recent years, important questions are being raised about their robustness and their underlying sensitivity to systematic biases that…

Computation and Language · Computer Science 2022-03-25 Linyi Yang , Jiazheng Li , Pádraig Cunningham , Yue Zhang , Barry Smyth , Ruihai Dong

Recent work by Chatzi et al. and Ravfogel et al. has developed, for the first time, a method for generating counterfactuals of probabilistic Large Language Models. Such counterfactuals tell us what would - or might - have been the output of…

Artificial Intelligence · Computer Science 2026-04-21 Sander Beckers
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