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Recent AI algorithms are black box models whose decisions are difficult to interpret. eXplainable AI (XAI) is a class of methods that seek to address lack of AI interpretability and trust by explaining to customers their AI decisions. The…

Artificial Intelligence · Computer Science 2024-04-02 Behnam Mohammadi , Nikhil Malik , Tim Derdenger , Kannan Srinivasan

Recently, artificial intelligence and machine learning in general have demonstrated remarkable performances in many tasks, from image processing to natural language processing, especially with the advent of deep learning. Along with…

Machine Learning · Computer Science 2020-10-23 Erico Tjoa , Cuntai Guan

Explainable AI (XAI) aims to bridge the gap between complex algorithmic systems and human stakeholders. Current discourse often examines XAI in isolation as either a technological tool, user interface, or policy mechanism. This paper…

Computers and Society · Computer Science 2023-11-28 Joshua L. M. Brand , Luca Nannini

Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…

Human-Computer Interaction · Computer Science 2025-01-29 Olya Rezaeian , Alparslan Emrah Bayrak , Onur Asan

Over the last few years there has been rapid research growth into eXplainable Artificial Intelligence (XAI) and the closely aligned Interpretable Machine Learning (IML). Drivers for this growth include recent legislative changes and…

Artificial Intelligence · Computer Science 2021-07-08 Richard Dazeley , Peter Vamplew , Cameron Foale , Charlotte Young , Sunil Aryal , Francisco Cruz

As machine learning approaches are increasingly used to augment human decision-making, eXplainable Artificial Intelligence (XAI) research has explored methods for communicating system behavior to humans. However, these approaches often fail…

Computer Vision and Pattern Recognition · Computer Science 2021-10-18 Luke Guerdan , Alex Raymond , Hatice Gunes

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski

Nowadays, deep neural networks are widely used in mission critical systems such as healthcare, self-driving vehicles, and military which have direct impact on human lives. However, the black-box nature of deep neural networks challenges its…

Computer Vision and Pattern Recognition · Computer Science 2020-06-24 Arun Das , Paul Rad

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

Explainable Artificial Intelligence (XAI) is an emerging area of research in the field of Artificial Intelligence (AI). XAI can explain how AI obtained a particular solution (e.g., classification or object detection) and can also answer…

Machine Learning · Computer Science 2021-07-16 Prashant Gohel , Priyanka Singh , Manoranjan Mohanty

In recent years, the impact of machine learning (ML) and artificial intelligence (AI) in society has been absolutely remarkable. This impact is expected to continue in the foreseeable future. However,the adoption of AI/ML is also a cause of…

Artificial Intelligence · Computer Science 2024-06-19 Joao Marques-Silva

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…

Human-Computer Interaction · Computer Science 2023-01-30 Helena Vasconcelos , Matthew Jörke , Madeleine Grunde-McLaughlin , Tobias Gerstenberg , Michael Bernstein , Ranjay Krishna

Information systems (IS) are frequently designed to leverage the negative effect of anchoring bias to influence individuals' decision-making (e.g., by manipulating purchase decisions). Recent advances in Artificial Intelligence (AI) and the…

Computers and Society · Computer Science 2024-05-09 Felix Haag , Carlo Stingl , Katrin Zerfass , Konstantin Hopf , Thorsten Staake

Explainable AI (XAI) has emerged as a powerful tool for improving the performance of AI models, going beyond providing model transparency and interpretability. The scarcity of labeled data remains a fundamental challenge in developing…

Computation and Language · Computer Science 2025-06-05 Melkamu Abay Mersha , Mesay Gemeda Yigezu , Atnafu Lambebo Tonja , Hassan Shakil , Samer Iskander , Olga Kolesnikova , Jugal Kalita

Explainable AI (XAI) presents useful tools to facilitate transparency and trustworthiness in machine learning systems. However, current evaluations of system explainability often rely heavily on subjective user surveys, which may not…

Human-Computer Interaction · Computer Science 2025-12-09 Joe Shymanski , Jacob Brue , Sandip Sen

In this paper I argue that the search for explainable models and interpretable decisions in AI must be reformulated in terms of the broader project of offering a pragmatic and naturalistic account of understanding in AI. Intuitively, the…

Artificial Intelligence · Computer Science 2020-06-23 Andrés Páez

People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appropriately rely on AI aids, we propose showing them behavior…

Human-Computer Interaction · Computer Science 2023-01-18 Ángel Alexander Cabrera , Adam Perer , Jason I. Hong