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EXplainable Artificial Intelligence (XAI) aims to help users to grasp the reasoning behind the predictions of an Artificial Intelligence (AI) system. Many XAI approaches have emerged in recent years. Consequently, a subfield related to the…

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…

Human-Computer Interaction · Computer Science 2020-05-06 Mahsan Nourani , Chiradeep Roy , Tahrima Rahman , Eric D. Ragan , Nicholas Ruozzi , Vibhav Gogate

Understanding the decisions made and actions taken by increasingly complex AI system remains a key challenge. This has led to an expanding field of research in explainable artificial intelligence (XAI), highlighting the potential of…

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

The increasing complexity of AI systems has led to the growth of the field of Explainable Artificial Intelligence (XAI), which aims to provide explanations and justifications for the outputs of AI algorithms. While there is considerable…

Artificial Intelligence · Computer Science 2024-06-21 Maryam Hashemi , Ali Darejeh , Francisco Cruz

Explainable AI (XAI) methods provide explanations of AI models, but our understanding of how they compare with human explanations remains limited. In image classification, we found that humans adopted more explorative attention strategies…

Human-Computer Interaction · Computer Science 2023-04-11 Ruoxi Qi , Yueyuan Zheng , Yi Yang , Caleb Chen Cao , Janet H. Hsiao

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Saliency maps can explain how deep neural networks classify images. But are they actually useful for humans? The present systematic review of 68 user studies found that while saliency maps can enhance human performance, null effects or even…

Human-Computer Interaction · Computer Science 2024-08-20 Romy Müller

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

Artificial Intelligence (AI) systems are increasingly used for decision-making across domains, raising debates over the information and explanations they should provide. Most research on Explainable AI (XAI) has focused on feature-based…

Artificial Intelligence · Computer Science 2025-05-05 Federico Maria Cau , Lucio Davide Spano

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

The massive volume of online information along with the issue of misinformation has spurred active research in the automation of fact-checking. Like fact-checking by human experts, it is not enough for an automated fact-checker to just be…

Human-Computer Interaction · Computer Science 2024-06-21 Gionnieve Lim , Simon T. Perrault

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…

Human-Computer Interaction · Computer Science 2025-03-20 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Finale Doshi-Velez , Krzysztof Z. Gajos

Artificial Intelligence (AI) models have reached a very significant level of accuracy. While their superior performance offers considerable benefits, their inherent complexity often decreases human trust, which slows their application in…

Machine Learning · Computer Science 2025-04-25 Pierre-Daniel Arsenault , Shengrui Wang , Jean-Marc Patenande

Recent success in Artificial Intelligence (AI) and Machine Learning (ML) allow problem solving automatically without any human intervention. Autonomous approaches can be very convenient. However, in certain domains, e.g., in the medical…

Artificial Intelligence · Computer Science 2021-03-03 Andreas Holzinger , André Carrington , Heimo Müller

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy

Artificial Intelligence (AI) is rapidly expanding and integrating more into daily life to automate tasks, guide decision making, and enhance efficiency. However, complex AI models, which make decisions without providing clear explanations…

Software Engineering · Computer Science 2025-09-03 Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Aman Raj , Dipen Pradhan , Ankit Shetgaonkar
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