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Explainable Artificial Intelligence (XAI) fills the role of a critical interface fostering interactions between sophisticated intelligent systems and diverse individuals, including data scientists, domain experts, end-users, and more. It…

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Evaluating the quality of explanations in Explainable Artificial Intelligence (XAI) is to this day a challenging problem, with ongoing debate in the research community. While some advocate for establishing standardized offline metrics,…

Human-Computer Interaction · Computer Science 2024-09-27 Teodor Chiaburu , Frank Haußer , Felix Bießmann

State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

For synergistic interactions between humans and artificial intelligence (AI) systems, AI outputs often need to be explainable to people. Explainable AI (XAI) systems are commonly tested in human user studies. However, whether XAI…

Human-Computer Interaction · Computer Science 2024-03-12 Uwe Peters , Mary Carman

Explainable Artificial Intelligence (XAI) aims to make machine learning models transparent and trustworthy, yet most current approaches communicate explanations visually or through text. This paper introduces an information theoretic…

Human-Computer Interaction · Computer Science 2026-02-10 Mona Rajhans , Vishal Khawarey

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

In recent years, a large number of XAI (eXplainable Artificial Intelligence) solutions have been proposed to explain existing ML (Machine Learning) models or to create interpretable ML models. Evaluation measures have recently been proposed…

Machine Learning · Computer Science 2022-10-11 Robin Cugny , Julien Aligon , Max Chevalier , Geoffrey Roman Jimenez , Olivier Teste

Explainable Artificial Intelligence (XAI) is a crucial pathway in mitigating the risk of non-transparency in the decision-making process of black-box Artificial Intelligence (AI) systems. However, despite the benefits, XAI methods are found…

Artificial Intelligence · Computer Science 2025-12-30 Sonal Allana , Rozita Dara , Xiaodong Lin , Pulei Xiong

Recent applications of autonomous agents and robots, such as self-driving cars, scenario-based trainers, exploration robots, and service robots have brought attention to crucial trust-related challenges associated with the current…

Robotics · Computer Science 2022-09-26 Fatai Sado , Chu Kiong Loo , Wei Shiung Liew , Matthias Kerzel , Stefan Wermter

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Explainable Artificial Intelligence (XAI) techniques are frequently required by users in many AI systems with the goal of understanding complex models, their associated predictions, and gaining trust. While suitable for some specific tasks…

Human-Computer Interaction · Computer Science 2023-03-22 Savio Rozario , George Čevora

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

Communication robots have the potential to contribute to effective human-XAI interaction as an interface that goes beyond textual or graphical explanations. One of their strengths is that they can use physical and vocal expressions to add…

Human-Computer Interaction · Computer Science 2024-03-22 Yosuke Fukuchi , Seiji Yamada

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Artificial Intelligence (AI) has continued to achieve tremendous success in recent times. However, the decision logic of these frameworks is often not transparent, making it difficult for stakeholders to understand, interpret or explain…

Machine Learning · Computer Science 2025-01-20 Fuseini Mumuni , Alhassan Mumuni

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Robots often need to convey information to human users. For example, robots can leverage visual, auditory, and haptic interfaces to display their intent or express their internal state. In some scenarios there are socially agreed upon…

Robotics · Computer Science 2024-09-17 Benjamin A. Christie , Heramb Nemlekar , Dylan P. Losey

There is a need for socially assistive robots (SARs) to provide transparency in their behavior by explaining their reasoning. Additionally, the reasoning and explanation should represent the user's preferences and goals. To work towards…

Robotics · Computer Science 2020-12-08 Jason R. Wilson , Leilani Gilpin , Irina Rabkina
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