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Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…
This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…
This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…
Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…
Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…
Despite the many use cases for large language models (LLMs) in creating personalized chatbots, there has been limited research on evaluating the extent to which the behaviors of personalized LLMs accurately and consistently reflect specific…
Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…
Despite significant advancements in conversational AI, large language model (LLM)-powered chatbots often struggle with personalizing their responses according to individual user characteristics, such as technical expertise, learning style,…
The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…
Personalized AI assistants, a hallmark of the human-like capabilities of Large Language Models (LLMs), are a challenging application that intertwines multiple problems in LLM research. Despite the growing interest in the development of…
The introduction of Large Language Models (LLMs) has significantly transformed Natural Language Processing (NLP) applications by enabling more advanced analysis of customer personas. At Volvo Construction Equipment (VCE), customer personas…
Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…
This study presents RoleCraft-GLM, an innovative framework aimed at enhancing personalized role-playing with Large Language Models (LLMs). RoleCraft-GLM addresses the key issue of lacking personalized interactions in conversational AI, and…
Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional support. Yet what drives adoption and how users perceive emotional support interactions…
Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…
As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…
This thesis investigates whether large language models (LLMs) can be guided to simulate a consistent personality through prompt engineering. The study explores this concept within the context of a chatbot designed for Speech-Language…
Large Language Models (LLMs) have transformed human-computer interaction by enabling natural language-based communication with AI-powered chatbots. These models are designed to be intuitive and user-friendly, allowing users to articulate…
Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…
Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…