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Related papers: Customer Validation, Feedback and Collaboration in…

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Effective issue resolution is crucial for maintaining software quality. Yet developers frequently encounter challenges such as low-quality issue reports, limited understanding of real-world workflows, and a lack of automated support. This…

Software Engineering · Computer Science 2025-12-12 Antu Saha

DevOps is a collaborative and multidisciplinary organizational effort to automate continuous delivery of new software updates while guaranteeing their correctness and reliability. The present survey investigates and discusses DevOps…

Software Engineering · Computer Science 2019-11-20 Leonardo Leite , Carla Rocha , Fabio Kon , Dejan Milojicic , Paulo Meirelles

Industry in all sectors is experiencing a profound digital transformation that puts software at the core of their businesses. In order to react to continuously changing user requirements and dynamic markets, companies need to build robust…

Software Engineering · Computer Science 2020-01-13 Victor Muntés-Mulero , Oscar Ripolles , Smrati Gupta , Jacek Dominiak , Eric Willeke , Peter Matthews , Balázs Somosköi

We see that the collaborative and participatory nature of software development continues to evolve, shape and be shaped by communication channels that are used by developer communities of practice--both by traditional communication channels…

Software Engineering · Computer Science 2017-05-17 Alexey Zagalsky

It can be insightful to extend qualitative studies with a secondary quantitative analysis (where the former suggests insightful questions that the latter can answer). Documenting developer beliefs should be the start, not the end, of…

Software Engineering · Computer Science 2019-04-12 Shrikanth N. C. , Tim Menzies

In large scale agile systems development, the lack of a unified requirements engineering (RE) process is a major challenge, exacerbated by the absence of high level guiding principles for effective requirements management. To address this…

Software Engineering · Computer Science 2026-02-12 Hina Saeeda , Mijin Kim , Eric Knauss , Jesper Thyssen , Jesper Ørting , Jesper Lysemose Korsgaard , Niels Jørgen Strøm

Purpose: Continuous Software Engineering (CSE) promises improved efficiency, quality, and responsiveness in software-intensive organizations. However, fully adopting CSE is often constrained by complex products, legacy systems,…

Software Engineering · Computer Science 2025-11-05 Eriks Klotins , Magnus Ahlgren , Nicolas Martin Vivaldi , Even-Andre Karlsson

Context: Continuous integration (CI) is a software engineering technique that proclaims a set of frequent activities to assure the health of the software product. Researchers and practitioners mention several benefits related to CI.…

Software Engineering · Computer Science 2022-01-11 Eliezio Soares , Gustavo Sizilio , Jadson Santos , Daniel Alencar , Uira Kulesza

Purpose: The introduction of artificial intelligence / machine learning (AI/ML) products to the regulated fields of pharmaceutical research and development (R&D) and drug manufacture, and medical devices (MD) and in-vitro diagnostics (IVD),…

Computers and Society · Computer Science 2023-06-21 David Higgins , Christian Johner

Real-world software applications must constantly evolve to remain relevant. This evolution occurs when developing new applications or adapting existing ones to meet new requirements, make corrections, or incorporate future functionality.…

Software Engineering · Computer Science 2023-08-31 Sebastian Hönel

Deep-Learning(DL) applications have been widely employed to assist in various tasks. They are constructed based on a data-driven programming paradigm that is different from conventional software applications. Given the increasing popularity…

Software Engineering · Computer Science 2019-10-09 Xufan Zhang , Yilin Yang , Yang Feng , Zhenyu Chen

Deep learning (DL) becomes increasingly pervasive, being used in a wide range of software applications. These software applications, named as DL based software (in short as DL software), integrate DL models trained using a large data corpus…

Software Engineering · Computer Science 2020-11-12 Zhenpeng Chen , Yanbin Cao , Yuanqiang Liu , Haoyu Wang , Tao Xie , Xuanzhe Liu

Background: It has long been suggested that user feedback, typically written in natural language by end-users, can help issue detection. However, for large-scale online service systems that receive a tremendous amount of feedback, it…

Software Engineering · Computer Science 2025-08-04 Shuyao Jiang , Jiazhen Gu , Wujie Zheng , Yangfan Zhou , Michael R. Lyu

Converting customer survey feedback data into usable insights has always been a great challenge for large software enterprises. Despite the improvements on this field, a major obstacle often remains when drawing the right conclusions out of…

Human-Computer Interaction · Computer Science 2025-09-15 Erik Bertram , Nina Hollender , Sebastian Juhl , Sandra Loop , Martin Schrepp

The introduction of machine learning (ML) components in software projects has created the need for software engineers to collaborate with data scientists and other specialists. While collaboration can always be challenging, ML introduces…

Software Engineering · Computer Science 2022-02-14 Nadia Nahar , Shurui Zhou , Grace Lewis , Christian Kästner

As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…

Software Engineering · Computer Science 2022-10-07 John Grundy , Tanjila Kanij , Jennifer McIntosh , Hourieh Khalajzadeh , Ingo Mueller

It is well known that the software process in place impacts the quality of the resulting product. However, the specific way in which this effect occurs is still mostly unknown and reported through anecdotes. To gather a better understanding…

Software Engineering · Computer Science 2016-02-24 Rasul Tumyrkin , Manuel Mazzara , Mohammad Kassab , Giancarlo Succi , JooYoung Lee

DevOps (development and operations), has significantly changed the way to overcome deficiencies for delivering high-quality software to production environments. Past years witnessed an increased interest in embedding DevOps with…

Software Engineering · Computer Science 2024-09-06 Ricardo M. Czekster

Deep learning (DL) has become a key component of modern software. In the "big model" era, the rich features of DL-based software substantially rely on powerful DL models, e.g., BERT, GPT-3, and the recently emerging GPT-4, which are trained…

Software Engineering · Computer Science 2023-05-01 Xuanzhe Liu , Diandian Gu , Zhenpeng Chen , Jinfeng Wen , Zili Zhang , Yun Ma , Haoyu Wang , Xin Jin

Software testing is a crucial phase in the software development lifecycle (SDLC), ensuring that products meet necessary functional, performance, and quality benchmarks before release. Despite advancements in automation, traditional methods…

Software Engineering · Computer Science 2026-03-10 Mohammad Baqar , Rajat Khanda
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