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Semantic communications leverage artificial intelligence (AI) technologies to extract semantic information for efficient data delivery, thereby significantly reducing communication cost. With the evolution towards artificial general…
The ability of human beings to precisely recog- nize others intents is a significant mental activity in reasoning about actions, such as, what other people are doing and what they will do next. Recent research has revealed that human…
Large language models (LLMs) have demonstrated remarkable potential in transforming recommender systems from implicit behavioral pattern matching to explicit intent reasoning. While RecGPT-V1 successfully pioneered this paradigm by…
Semantic communication is a novel communication paradigm which draws inspiration from human communication focusing on the delivery of the meaning of a message to the intended users. It has attracted significant interest recently due to its…
Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…
Unstructured text has long been difficult to automatically analyze at scale. Large language models (LLMs) now offer a way forward by enabling {\em semantic data processing}, where familiar data processing operators (e.g., map, reduce,…
Millions of users now design personalized LLM-based chatbots that shape their daily interactions, yet they can only roughly anticipate how their design choices will manifest as behaviors in deployment. This opacity is consequential:…
In this paper we explore the use of meta-knowledge embedded in intent identifiers to improve intent recognition in conversational systems. As evidenced by the analysis of thousands of real-world chatbots and in interviews with professional…
Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…
The core challenge in numerous real-world applications is to match an inquiry to the best document from a mutable and finite set of candidates. Existing industry solutions, especially latency-constrained services, often rely on similarity…
Businesses have sought out new solutions to provide support and improve customer satisfaction as more products and services have become interconnected digitally. There is an inherent need for businesses to provide or outsource fast,…
As digital technologies advance, communication networks face challenges in handling the vast data generated by intelligent devices. Autonomous vehicles, smart sensors, and IoT systems necessitate new paradigms. This thesis addresses these…
Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…
In human-AI interaction, a prominent goal is to attain human`s desirable outcome with the assistance of AI agents, which can be ideally delineated as a problem of seeking the optimal Nash Equilibrium that matches the human`s desirable…
Long-term memory systems enable conversational agents based on large language models (LLMs) to retain, retrieve, and apply user-specific information across multi-session interactions. However, existing evaluations mainly assess…
While large-scale pretrained language models have significantly improved writing assistance functionalities such as autocomplete, more complex and controllable writing assistants have yet to be explored. We leverage advances in language…
Current image generation systems produce high-quality images but struggle with ambiguous user prompts, making interpretation of actual user intentions difficult. Many users must modify their prompts several times to ensure the generated…
With the goal of benchmarking generative systems beyond expert software development ability, we introduce Commit0, a benchmark that challenges AI agents to write libraries from scratch. Agents are provided with a specification document…
This paper explores interaction designs for generative AI interfaces that necessitate human involvement throughout the generation process. We argue that such interfaces can promote cognitive engagement, agency, and thoughtful…
Automatic speech recognition (ASR) is a core component of human--computer interaction and an increasingly important front-end for LLM-based assistants and agents. However, most current ASR systems still follow a single-pass paradigm, which…