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Related papers: Learning from Elders: Making an LLM-powered Chatbo…

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Eating disorders (ED) are complex mental health conditions that require long-term management and support. Recent advancements in large language model (LLM)-based chatbots offer the potential to assist individuals in receiving immediate…

Human-Computer Interaction · Computer Science 2024-12-17 Ryuhaerang Choi , Taehan Kim , Subin Park , Jennifer G Kim , Sung-Ju Lee

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Loneliness and social isolation are serious and widespread problems among older people, affecting their physical and mental health, quality of life, and longevity. In this paper, we propose a ChatGPT-based conversational companion system…

Human-Computer Interaction · Computer Science 2023-04-21 Abeer Alessa , Hend Al-Khalifa

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

The rise of large language models (LLMs) has revolutionized user interactions with knowledge-based systems, enabling chatbots to synthesize vast amounts of information and assist with complex, exploratory tasks. However, LLM-based chatbots…

Human-Computer Interaction · Computer Science 2024-11-01 Yingzhe Peng , Xiaoting Qin , Zhiyang Zhang , Jue Zhang , Qingwei Lin , Xu Yang , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…

Human-Computer Interaction · Computer Science 2025-11-06 Jiawei Zheng , Gokcen Yilmaz , Ji Han , Saeema Ahmed-Kristensen

Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

Human-Computer Interaction · Computer Science 2024-05-27 Riku Arakawa , Hiromu Yakura

LLMs are increasingly being deployed as chatbots, but today's interfaces offer little to no friction: users interact through seamless conversations that conceal when the model is drifting, hallucinating or failing. This lack of transparency…

Human-Computer Interaction · Computer Science 2026-01-21 Riju Marwah , Vishal Pallagani , Ritvik Garimella , Amit Sheth

As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…

Computers and Society · Computer Science 2025-08-15 Chengen Wang , Murat Kantarcioglu

We propose a personalized chatbot designed for elderly individuals. The chatbot initiates discussions based on family photos, encouraging users to interact naturally. During these interactions, it generates W questions (who, where, when,…

Human-Computer Interaction · Computer Science 2026-04-09 Raymond Chung , Keith Ng , CD Shum

The goal of this study is to identify factors that support and enhance older adults' creative experiences in human-robot co-creativity. Because the research into the use of robots for creativity support with older adults remains…

Human-Computer Interaction · Computer Science 2025-06-24 Marianne Bossema , Somaya Ben Allouch , Aske Plaat , Rob Saunders

This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…

Human-Computer Interaction · Computer Science 2025-09-18 Hemil Mehta , Tanvi Raut , Kohav Yadav , Edward F. Gehringer

Large Language Models (LLMs) are widely used in healthcare, but limitations like hallucinations, incomplete information, and bias hinder their reliability. To address these, researchers released the Build Your Own expert Bot (BYOeB)…

Human-Computer Interaction · Computer Science 2024-09-18 Bhuvan Sachdeva , Pragnya Ramjee , Geeta Fulari , Kaushik Murali , Mohit Jain

Community health workers (CHWs) provide last-mile healthcare services but face challenges due to limited medical knowledge and training. This paper describes the design, deployment, and evaluation of ASHABot, an LLM-powered,…

Human-Computer Interaction · Computer Science 2025-05-07 Pragnya Ramjee , Mehak Chhokar , Bhuvan Sachdeva , Mahendra Meena , Hamid Abdullah , Aditya Vashistha , Ruchit Nagar , Mohit Jain

Empowering chatbots in the field of mental health is receiving increasing amount of attention, while there still lacks exploration in developing and evaluating chatbots in psychiatric outpatient scenarios. In this work, we focus on…

Computation and Language · Computer Science 2023-05-24 Siyuan Chen , Mengyue Wu , Kenny Q. Zhu , Kunyao Lan , Zhiling Zhang , Lyuchun Cui

Recent large language models (LLMs) offer the potential to support public health monitoring by facilitating health disclosure through open-ended conversations but rarely preserve the knowledge gained about individuals across repeated…

Human-Computer Interaction · Computer Science 2024-02-20 Eunkyung Jo , Yuin Jeong , SoHyun Park , Daniel A. Epstein , Young-Ho Kim

With the rise of Large Language Models (LLMs), notably characterized by GPT frameworks, there emerges a catalyst for novel healthcare applications. Earlier iterations of chatbot caregivers, though existent, have yet to achieve a dimension…

Computation and Language · Computer Science 2023-11-28 Lifei Zheng , Yeonie Heo , Yi Fang

In the present study, we provided students an unfiltered access to a state-of-the-art large language model (LLM) chatbot. The chatbot was intentionally designed to mimic proprietary commercial chatbots such as ChatGPT where the chatbot has…

Computers and Society · Computer Science 2024-06-10 Arto Hellas , Juho Leinonen , Leo Leppänen