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Following recent advancements in large language models (LLMs), LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems…
Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…
In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…
Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…
Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…
Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…
Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…
Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…
Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…
While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…
Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…
The essence of sequential recommender systems (RecSys) lies in understanding how users make decisions. Most existing approaches frame the task as sequential prediction based on users' historical purchase records. While effective in…
Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…
Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…
The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale…
Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…
Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…
Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…
Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…
In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…