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Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

LLM-based agents can complete tasks correctly yet still frustrate users through poor interaction patterns, such as excessive confirmations, opaque reasoning, or misaligned pacing. Current benchmarks evaluate task accuracy but overlook how…

Human-Computer Interaction · Computer Science 2026-02-09 Jialin Li , Zhenhao Chen , Hanjun Luo , Hanan Salam

Psychiatric intake is a sequential, high-stakes information-gathering process in which clinicians must decide what to ask, in what order, and how to interpret incomplete or ambiguous responses under limited time. Despite growing interest in…

Computation and Language · Computer Science 2026-04-29 Guan Gui , Peter Zandi , Jacob Taylor , Ananya Joshi

We present a system for interpretable, symbolic, interactive task learning from dialog using a GPT model as a conversational front-end. The learned tasks are represented as hierarchical decompositions of predicate-argument structures with…

Human-Computer Interaction · Computer Science 2023-05-18 Lane Lawley , Christopher J. MacLellan

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Machine Learning · Computer Science 2025-10-21 Ioannis Tsaknakis , Bingqing Song , Shuyu Gan , Dongyeop Kang , Alfredo Garcia , Gaowen Liu , Charles Fleming , Mingyi Hong

This paper presents a novel task using real user data obtained in human-machine conversation. The task concerns with denotation extraction from answer hints collected interactively in a dialogue. The task is motivated by the need for large…

Computation and Language · Computer Science 2018-01-10 Miroslav Vodolán , Filip Jurčíček

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Building intelligent agents that can communicate with and learn from humans in natural language is of great value. Supervised language learning is limited by the ability of capturing mainly the statistics of training data, and is hardly…

Computation and Language · Computer Science 2018-05-02 Haichao Zhang , Haonan Yu , Wei Xu

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

Human conversations naturally evolve around different topics and fluently move between them. In research on dialog systems, the ability to actively and smoothly transition to new topics is often ignored. In this paper we introduce TIAGE, a…

Computation and Language · Computer Science 2021-09-13 Huiyuan Xie , Zhenghao Liu , Chenyan Xiong , Zhiyuan Liu , Ann Copestake

Effective prompt engineering is critical to realizing the promised productivity gains of large language models (LLMs) in knowledge-intensive tasks. Yet, many users struggle to craft prompts that yield high-quality outputs, limiting the…

Human-Computer Interaction · Computer Science 2025-10-02 Niklas Gutheil , Valentin Mayer , Leopold Müller , Jörg Rommelt , Niklas Kühl

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs,…

Artificial Intelligence · Computer Science 2025-06-09 Yichi Zhang , Xin Luna Dong , Zhaojiang Lin , Andrea Madotto , Anuj Kumar , Babak Damavandi , Joyce Chai , Seungwhan Moon

The desire and ability to seek new information strategically are fundamental to human learning but often overlooked in current language agent evaluation. We analyze a popular web shopping task designed to test language agents' ability to…

Computation and Language · Computer Science 2024-06-18 Sanxing Chen , Sam Wiseman , Bhuwan Dhingra

Large language models (LLMs) have shown remarkable performance across a range of NLP tasks. However, their strong instruction-following capabilities and inability to distinguish instructions from data content make them vulnerable to…

Cryptography and Security · Computer Science 2025-10-07 Yulin Chen , Haoran Li , Yuexin Li , Yue Liu , Yangqiu Song , Bryan Hooi

Large language model (LLM) applications, such as ChatGPT, are a powerful tool for online information-seeking (IS) and problem-solving tasks. However, users still face challenges initializing and refining prompts, and their cognitive…

Human-Computer Interaction · Computer Science 2024-02-12 Ben Wang , Jiqun Liu , Jamshed Karimnazarov , Nicolas Thompson

Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applications of language generation are interactive, where an agent has to talk to a person to…

Machine Learning · Computer Science 2023-11-10 Joey Hong , Sergey Levine , Anca Dragan

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

Eliciting information to reduce uncertainty about a latent entity is a critical task in many application domains, e.g., assessing individual student learning outcomes, diagnosing underlying diseases, or learning user preferences. Though…

Computation and Language · Computer Science 2025-07-10 Jimmy Wang , Thomas Zollo , Richard Zemel , Hongseok Namkoong

This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…

Robotics · Computer Science 2022-03-09 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa