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Deceptive reviews are becoming increasingly common, especially given the increase in performance and the prevalence of LLMs. While work to date has addressed the development of models to differentiate between truthful and deceptive human…

Computation and Language · Computer Science 2024-06-21 Oana Ignat , Xiaomeng Xu , Rada Mihalcea

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Computation and Language · Computer Science 2024-05-14 Priyabrata Karmakar , John Hawkins

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Computation and Language · Computer Science 2024-08-01 Md Shajalal , Md Atabuzzaman , Alexander Boden , Gunnar Stevens , Delong Du

The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…

Computation and Language · Computer Science 2017-08-01 Wenlin Yao , Zeyu Dai , Ruihong Huang , James Caverlee

Consumers often face inconsistent product quality, particularly when identical products vary between markets, a situation known as the dual quality problem. To identify and address this issue, automated techniques are needed. This paper…

Computation and Language · Computer Science 2025-05-27 Rafał Poświata , Marcin Michał Mirończuk , Sławomir Dadas , Małgorzata Grębowiec , Michał Perełkiewicz

User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…

Information Retrieval · Computer Science 2020-03-03 Jay Kumar

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

Information Retrieval · Computer Science 2023-07-25 Anusuya Baby Hari Krishnan

Fake news detection is a critical yet challenging problem in Natural Language Processing (NLP). The rapid rise of social networking platforms has not only yielded a vast increase in information accessibility but has also accelerated the…

Computation and Language · Computer Science 2020-07-09 Ray Oshikawa , Jing Qian , William Yang Wang

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

Data augmentation is an essential technique in natural language processing (NLP) for enriching training datasets by generating diverse samples. This process is crucial for improving the robustness and generalization capabilities of NLP…

Computation and Language · Computer Science 2025-10-16 Zaitian Wang , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu , Pengfei Wang , Yuanchun Zhou

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

Social and Information Networks · Computer Science 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Advanced neural language models (NLMs) are widely used in sequence generation tasks because they are able to produce fluent and meaningful sentences. They can also be used to generate fake reviews, which can then be used to attack online…

Computation and Language · Computer Science 2019-12-04 David Ifeoluwa Adelani , Haotian Mai , Fuming Fang , Huy H. Nguyen , Junichi Yamagishi , Isao Echizen

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

Computation and Language · Computer Science 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

In large-scale domain classification, an utterance can be handled by multiple domains with overlapped capabilities. However, only a limited number of ground-truth domains are provided for each training utterance in practice while knowing as…

Computation and Language · Computer Science 2020-03-10 Joo-Kyung Kim , Young-Bum Kim

The proliferation of fake news has had far-reaching implications on politics, the economy, and society at large. While Fake news detection methods have been employed to mitigate this issue, they primarily depend on two essential elements:…

Computation and Language · Computer Science 2024-03-18 Guanghua Li , Wensheng Lu , Wei Zhang , Defu Lian , Kezhong Lu , Rui Mao , Kai Shu , Hao Liao

Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used…

Cryptography and Security · Computer Science 2018-06-29 Mika Juuti , Bo Sun , Tatsuya Mori , N. Asokan

In Biomedical Natural Language Processing (BioNLP) tasks, such as Relation Extraction, Named Entity Recognition, and Text Classification, the scarcity of high-quality data remains a significant challenge. This limitation poisons large…

Computation and Language · Computer Science 2025-04-01 Zhengyi Zhao , Shubo Zhang , Bin Liang , Binyang Li , Kam-Fai Wong

This paper aims to present how the application of Natural Language Processing (NLP) and data augmentation techniques can improve the performance of a neural network for better detection of fake news in the Portuguese language. Fake news is…

Computation and Language · Computer Science 2022-05-03 Wilton O. Júnior , Mauricio S. da Cruz , Andre Brasil Vieira Wyzykowski , Arnaldo Bispo de Jesus

With social media being a major force in information consumption, accelerated propagation of fake news has presented new challenges for platforms to distinguish between legitimate and fake news. Effective fake news detection is a…

Social and Information Networks · Computer Science 2022-02-17 Ahmadreza Mosallanezhad , Mansooreh Karami , Kai Shu , Michelle V. Mancenido , Huan Liu
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