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Though it has been recognized that recommending serendipitous (i.e., surprising and relevant) items can be helpful for increasing users' satisfaction and behavioral intention, how to measure serendipity in the offline environment is still…

Human-Computer Interaction · Computer Science 2020-04-23 Li Chen , Ningxia Wang , Yonghua Yang , Keping Yang , Quan Yuan

A recommender system that optimizes its recommendations solely to fit a user's history of ratings for consumed items can create a filter bubble, wherein the user does not get to experience items from novel, unseen categories. One approach…

Information Retrieval · Computer Science 2023-10-20 Tonmoy Hasan , Razvan Bunescu

Serendipity-oriented recommender systems aim to counteract over-specialization in user preferences. However, evaluating a user's serendipitous response towards a recommended item can be challenging because of its emotional nature. In this…

Information Retrieval · Computer Science 2024-12-18 Yu Tokutake , Kazushi Okamoto

Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…

Human-Computer Interaction · Computer Science 2025-05-26 Brett Binst , Lien Michiels , Annelien Smets

Serendipity plays a pivotal role in enhancing user satisfaction within recommender systems, yet its evaluation poses significant challenges due to its inherently subjective nature and conceptual ambiguity. Current algorithmic approaches…

Information Retrieval · Computer Science 2025-07-24 Li Kang , Yuhan Zhao , Li Chen

In this study, we address the challenge of measuring the ability of a recommender system to make surprising recommendations. Although current evaluation methods make it possible to determine if two algorithms can make recommendations with a…

Information Retrieval · Computer Science 2018-07-12 Andre Paulino de Lima , Sarajane Marques Peres

Recommender systems often struggle to strike a balance between matching users' tastes and providing unexpected recommendations. When recommendations are too narrow and fail to cover the full range of users' preferences, the system is…

Human-Computer Interaction · Computer Science 2023-10-10 Ruixuan Sun , Avinash Akella , Ruoyan Kong , Moyan Zhou , Joseph A. Konstan

Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected…

Information Retrieval · Computer Science 2020-07-28 Pan Li , Alexander Tuzhilin

A restaurant dinner or a hotel stay may lead to memorable experiences when guests encounter unexpected aspects that also match their interests. For example, an origami-making station in the waiting area of a restaurant may be both…

Information Retrieval · Computer Science 2025-05-30 Ramit Aditya , Razvan Bunescu , Smita Nannaware , Erfan Al-Hossami

Conventional recommendation systems succeed in identifying relevant content but often fail to provide users with surprising or novel items. Multimodal Large Language Models (MLLMs) possess the world knowledge and multimodal understanding…

Information Retrieval · Computer Science 2025-09-23 Haoting Wang , Jianling Wang , Hao Li , Fangjun Yi , Mengyu Fu , Youwei Zhang , Yifan Liu , Liang Liu , Minmin Chen , Ed H. Chi , Lichan Hong , Haokai Lu

Today's recommender systems are criticized for recommending items that are too obvious to arouse users' interest. That's why the recommender systems research community has advocated some "beyond accuracy" evaluation metrics such as novelty,…

Information Retrieval · Computer Science 2020-02-18 Fakhri Abbas , Xi Niu

Most if not all on-line item-to-item recommendation systems rely on estimation of a distance like measure (rank) of similarity between items. For on-line recommendation systems, time sensitivity of this similarity measure is extremely…

Numerical Analysis · Mathematics 2023-02-06 Alexander Kushkuley , Joshua Correa

Recommender systems often operate on item catalogs clustered by genres, and user bases that have natural clusterings into user types by demographic or psychographic attributes. Prior work on system-wide diversity has mainly focused on…

Information Retrieval · Computer Science 2019-08-28 Arda Antikacioglu , Tanvi Bajpai , R. Ravi

Recommender systems play a critical role in enhancing user experience by providing personalized suggestions based on user preferences. Traditional approaches often rely on explicit numerical ratings or assume access to fully ranked lists of…

Information Retrieval · Computer Science 2025-08-22 Bahar Boroomand , James R. Wright

The goal of recommendation is to show users items that they will like. Though usually framed as a prediction, the spirit of recommendation is to answer an interventional question---for each user and movie, what would the rating be if we…

Information Retrieval · Computer Science 2019-05-28 Yixin Wang , Dawen Liang , Laurent Charlin , David M. Blei

In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users' opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to…

Information Retrieval · Computer Science 2021-07-05 Mihaela Curmei , Sarah Dean , Benjamin Recht

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because…

Information Retrieval · Computer Science 2025-08-26 Yu Tokutake , Kazushi Okamoto , Kei Harada , Atsushi Shibata , Koki Karube

Recency bias in a sequential recommendation system refers to the overly high emphasis placed on recent items within a user session. This bias can diminish the serendipity of recommendations and hinder the system's ability to capture users'…

Information Retrieval · Computer Science 2024-09-17 Jeonglyul Oh , Sungzoon Cho

Providing unexpected recommendations is an important task for recommender systems. To do this, we need to start from the expectations of users and deviate from these expectations when recommending items. Previously proposed approaches model…

Information Retrieval · Computer Science 2019-05-07 Pan Li , Alexander Tuzhilin
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