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The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

The fast pace of advances in AI promises to revolutionize various aspects of knowledge work, extending its influence to daily life and professional fields alike. We advocate for a paradigm where AI is seen as a collaborative co-pilot,…

Human-Computer Interaction · Computer Science 2023-11-30 Abigail Sellen , Eric Horvitz

Human feedback is critical for aligning AI systems to human values. As AI capabilities improve and AI is used to tackle more challenging tasks, verifying quality and safety becomes increasingly challenging. This paper explores how we can…

Artificial Intelligence · Computer Science 2025-10-31 Rishub Jain , Sophie Bridgers , Lili Janzer , Rory Greig , Tian Huey Teh , Vladimir Mikulik

As industry reports claim agentic AI systems deliver double-digit productivity gains and multi-trillion dollar economic potential, the validity of these claims has become critical for investment decisions, regulatory policy, and responsible…

Computers and Society · Computer Science 2025-10-03 Kiana Jafari Meimandi , Gabriela Aránguiz-Dias , Grace Ra Kim , Lana Saadeddin , Allie Griffith , Mykel J. Kochenderfer

Work is fundamental to societal prosperity and mental health, providing financial security, identity, purpose, and social integration. The emergence of generative artificial intelligence (AI) has catalysed debate on job displacement. Some…

Purpose: The rapid integration of artificial intelligence (AI) systems like ChatGPT, Claude AI, etc., has a deep impact on how work is done. Predicting how AI will reshape work requires understanding not just its capabilities, but how it is…

General Economics · Economics 2025-10-30 Peeyush Agarwal , Harsh Agarwal , Akshat Rana

The proliferation of Artificial Intelligence (AI) has sparked an overwhelming number of AI ethics guidelines, boards and codes of conduct. These outputs primarily analyse competing theories, principles and values for AI development and…

Computers and Society · Computer Science 2023-11-28 Anastasia Siapka

The way we work is no longer hybrid -- it is blended with AI co-workers, automated decisions, and virtual presence reshaping human roles, agency, and expertise. We now work through AI, with our outputs shaped by invisible algorithms. AI's…

Human-Computer Interaction · Computer Science 2025-04-21 Marios Constantinides , Himanshu Verma , Shadan Sadeghian , Abdallah El Ali

There is a growing need for data-driven research efforts on how the public perceives the ethical, moral, and legal issues of autonomous AI systems. The current debate on the responsibility gap posed by these systems is one such example.…

Computers and Society · Computer Science 2021-01-18 Gabriel Lima , Meeyoung Cha

AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the…

Artificial Intelligence · Computer Science 2026-01-06 Bin Xu

We introduce a framework for understanding the impact of generative AI on human work, which we call the human-AI task tensor. A tensor is a structured framework that organizes tasks along multiple interdependent dimensions. Our human-AI…

Human-Computer Interaction · Computer Science 2026-03-27 Anil R. Doshi , Alastair Moore

The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional…

Human-Computer Interaction · Computer Science 2025-04-03 Kellie Yu Hui Sim , Kenny Tsu Wei Choo

This paper examines the systemic risks posed by incremental advancements in artificial intelligence, developing the concept of `gradual disempowerment', in contrast to the abrupt takeover scenarios commonly discussed in AI safety. We…

Computers and Society · Computer Science 2025-01-30 Jan Kulveit , Raymond Douglas , Nora Ammann , Deger Turan , David Krueger , David Duvenaud

Generative AI is reshaping knowledge work, yet existing research focuses predominantly on software engineering and the natural sciences, with limited methodological exploration for the humanities and social sciences. Positioned as a…

Artificial Intelligence · Computer Science 2026-02-20 Yi-Chih Huang

This position paper argues that adopting AI in organizational practice does not guarantee productivity gains, because human and environmental factors critically moderate the relationship between AI deployment and realized productivity…

Computers and Society · Computer Science 2026-05-26 Won Ik Cho , Seong-hun Kim , Geunhye Kim

In the rapidly evolving educational landscape, the integration of technology has shifted from an enhancement to a cornerstone of educational strategy worldwide. This transition is propelled by advancements in digital technology, especially…

Computers and Society · Computer Science 2025-10-15 Ananth Hariharan

The anthropocentric cultural idea that humans are active agents exerting control over their environments has been largely normalized and inscribed in practices, policies, and products of contemporary industrialized societies. This view…

Human-Computer Interaction · Computer Science 2024-03-12 Chunchen Xu , Xiao Ge

Artificial Intelligence (AI) agents have rapidly evolved from specialized, rule-based programs to versatile, learning-driven autonomous systems capable of perception, reasoning, and action in complex environments. The explosion of data,…

Human-AI interaction researchers face an overwhelming challenge: synthesizing insights from thousands of empirical studies to understand how AI impacts people and inform effective design. Existing approach for literature reviews cluster…

Human-Computer Interaction · Computer Science 2025-10-01 Chayapatr Archiwaranguprok , Awu Chen , Sheer Karny , Hiroshi Ishii , Pattie Maes , Pat Pataranutaporn

Quantifying the workplace productivity effects of Generative Artificial Intelligence is now central to economics, management, and public policy. The deployment of AI tools in customer service, writing, software development, and consulting…

Computers and Society · Computer Science 2026-05-27 Silvia Bartolucci , Pierpaolo Vivo