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Persona agents, which are LLM agents conditioned to act according to an assigned persona, enable contextually rich and user aligned interactions across domains like education and healthcare. However, evaluating how faithfully these agents…

Recently, there has been an emergence of employing LLM-powered agents as believable human proxies, based on their remarkable decision-making capability. However, existing studies mainly focus on simulating human dialogue. Human non-verbal…

Information Retrieval · Computer Science 2023-10-16 Junjie Zhang , Yupeng Hou , Ruobing Xie , Wenqi Sun , Julian McAuley , Wayne Xin Zhao , Leyu Lin , Ji-Rong Wen

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

User profiling is pivotal for recommendation systems, as it transforms raw user interaction data into concise and structured representations that drive personalized recommendations. While traditional embedding-based profiles lack…

Information Retrieval · Computer Science 2025-06-24 Lu Wang , Di Zhang , Fangkai Yang , Pu Zhao , Jianfeng Liu , Yuefeng Zhan , Hao Sun , Qingwei Lin , Weiwei Deng , Dongmei Zhang , Feng Sun , Qi Zhang

This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…

Human-Computer Interaction · Computer Science 2024-11-14 Jaroslaw Kornowicz

The rise of large language models (LLMs) has sparked a surge of interest in agents, leading to the rapid growth of agent frameworks. Agent frameworks are software toolkits and libraries that provide standardized components, abstractions,…

Software Engineering · Computer Science 2025-12-02 Yanlin Wang , Xinyi Xu , Jiachi Chen , Tingting Bi , Wenchao Gu , Zibin Zheng

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Diversity is an important evaluation criterion for recommender systems beyond accuracy, yet users differ in their willingness to engage with novel and diverse content. In this work, we investigate how a Large Language Model (LLM)-based…

Human-Computer Interaction · Computer Science 2026-04-30 Yufan Zhou , Yirui Huang , Zhao Wang , Yucheng Jin

With the evolution of generative AI, multi - agent systems leveraging large - language models(LLMs) have emerged as a powerful tool for complex tasks. However, these systems face challenges in quantifying agent performance and lack…

Artificial Intelligence · Computer Science 2025-09-09 Yuwei Lou , Hao Hu , Shaocong Ma , Zongfei Zhang , Liang Wang , Jidong Ge , Xianping Tao

In recommender systems, online A/B testing is a crucial method for evaluating the performance of different models. However, conducting online A/B testing often presents significant challenges, including substantial economic costs, user…

Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua

Requirements elicitation, a critical, yet time-consuming and challenging step in product development, often fails to capture the full spectrum of user needs. This may lead to products that fall short of expectations. This paper introduces a…

Human-Computer Interaction · Computer Science 2024-04-26 Mohammadmehdi Ataei , Hyunmin Cheong , Daniele Grandi , Ye Wang , Nigel Morris , Alexander Tessier

The new kind of Agent-oriented information system, exemplified by GPTs, urges us to inspect the information system infrastructure to support Agent-level information processing and to adapt to the characteristics of Large Language Model…

Information Retrieval · Computer Science 2024-03-06 Jizhi Zhang , Keqin Bao , Wenjie Wang , Yang Zhang , Wentao Shi , Wanhong Xu , Fuli Feng , Tat-Seng Chua

Evaluating large language model (LLM)-based multi-agent systems remains a critical challenge, as these systems must exhibit reliable coordination, transparent decision-making, and verifiable performance across evolving tasks. Existing…

Artificial Intelligence · Computer Science 2026-01-21 YenTing Lee , Keerthi Koneru , Zahra Moslemi , Sheethal Kumar , Ramesh Radhakrishnan

Policies often fail due to distribution shift -- changes in the state and reward that occur when a policy is deployed in new environments. Data augmentation can increase robustness by making the model invariant to task-irrelevant changes in…

Machine Learning · Computer Science 2023-07-20 Andi Peng , Aviv Netanyahu , Mark Ho , Tianmin Shu , Andreea Bobu , Julie Shah , Pulkit Agrawal

Personalized tool utilization is essential for aligning large language models (LLMs) with user preference in interaction scenarios with various tools. However, most of the current benchmarks primarily focus on either personalization of text…

Computation and Language · Computer Science 2025-04-15 Yupu Hao , Pengfei Cao , Zhuoran Jin , Huanxuan Liao , Yubo Chen , Kang Liu , Jun Zhao

Accurately simulating the decisions of a specific individual remains challenging for large language models (LLMs), partly because persona information is often provided as static descriptions that miss the values, experiences, and contextual…

Computation and Language · Computer Science 2026-05-29 Ruoxi Su , Yuhan Liu , Jingyu Hu

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Large language models (LLMs) have demonstrated remarkable capabilities across a range of text-generation tasks. However, LLMs still struggle with problems requiring multi-step decision-making and environmental feedback, such as online…

Artificial Intelligence · Computer Science 2025-02-18 Zhenfang Chen , Delin Chen , Rui Sun , Wenjun Liu , Chuang Gan

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis