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We explore the use of large language models (LLMs) for next-utterance anticipation in human dialogue. Despite recent advances in LLMs demonstrating their ability to engage in natural conversations with users, we show that even leading…

Artificial Intelligence · Computer Science 2026-05-12 Yueyi Yang , Haotian Liu , Fang Kang , Mengqi Zhang , Zheng Lian , Hao Tang , Haoyu Chen

Given the advancements in conversational artificial intelligence, the evaluation and assessment of Large Language Models (LLMs) play a crucial role in ensuring optimal performance across various conversational tasks. In this paper, we…

User interactions with LLMs are shaped by prior experiences and individual exploration, but in-lab studies do not provide system designers with visibility into these in-the-wild factors. This work explores a new approach to studying…

Human-Computer Interaction · Computer Science 2026-05-08 Shengqi Zhu , Jeffrey M. Rzeszotarski , David Mimno

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

Human-Computer Interaction · Computer Science 2026-02-23 Alexandra Neagu , Marcus Messer , Peter Johnson , Rhodri Nelson

This study consists of qualitative empirical research, conducted through exploratory tests with two different Large Language Models (LLMs) chatbots: ChatGPT and Gemini. The methodological procedure involved exploratory tests based on…

Computation and Language · Computer Science 2024-07-19 Melise Peruchini , Julio Monteiro Teixeira

This work explores the capability of conversational chatbots powered by large language models (LLMs), to understand and characterize predicate symmetry, a cognitive linguistic function traditionally believed to be an inherent human trait.…

Computation and Language · Computer Science 2024-07-09 Daniela N. Rim , Heeyoul Choi

The performance of conversational Large Language Models (LLMs) in general, and of ChatGPT in particular, is currently being evaluated on many different tasks, from logical reasoning or maths to answering questions on a myriad of topics.…

Computation and Language · Computer Science 2024-10-22 Gonzalo Martínez , José Alberto Hernández , Javier Conde , Pedro Reviriego , Elena Merino

Fulfilling user needs through Large Language Model multi-turn, multi-step tool-use is rarely a straightforward process. Real user interactions are inherently wild, being intricate, messy, and flexible. We identify three key challenges from…

Human-Computer Interaction · Computer Science 2026-04-09 Peijie Yu , Wei Liu , Yifan Yang , Jinjian Li , Zelong Zhang , Xiao Feng , Feng Zhang

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Large language models (LLMs) have facilitated significant strides in generating conversational agents, enabling seamless, contextually relevant dialogues across diverse topics. However, the existing LLM-driven conversational agents have…

Human-Computer Interaction · Computer Science 2024-02-26 Juhye Ha , Hyeon Jeon , DaEun Han , Jinwook Seo , Changhoon Oh

We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…

Computers and Society · Computer Science 2024-10-10 R. Stuart Geiger , Flynn O'Sullivan , Elsie Wang , Jonathan Lo

We introduce SimulBench, a benchmark designed to evaluate large language models (LLMs) across a diverse collection of creative simulation scenarios, such as acting as a Linux terminal or playing text games with users. While these simulation…

Computation and Language · Computer Science 2024-09-13 Qi Jia , Xiang Yue , Tianyu Zheng , Jie Huang , Bill Yuchen Lin

Large language models (LLMs) have recently gained popularity. However, the impact of their general availability through ChatGPT on sensitive areas of everyday life, such as education, remains unclear. Nevertheless, the societal impact on…

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

Large language models (LLMs) such as ChatGPT are increasingly integrated into high-stakes decision-making, yet little is known about their susceptibility to social influence. We conducted three preregistered conformity experiments with…

Artificial Intelligence · Computer Science 2025-10-31 Clarissa Sabrina Arlinghaus , Tristan Kenneweg , Barbara Hammer , Günter W. Maier

System prompts in Large Language Models (LLMs) are predefined directives that guide model behaviour, taking precedence over user inputs in text processing and generation. LLM deployers increasingly use them to ensure consistent responses…

Computers and Society · Computer Science 2025-06-24 Anna Neumann , Elisabeth Kirsten , Muhammad Bilal Zafar , Jatinder Singh

Large-scale language models (LLMs) have emerged as a groundbreaking innovation in the realm of question-answering and conversational agents. These models, leveraging different deep learning architectures such as Transformers, are trained on…

Software Engineering · Computer Science 2023-07-18 Fardin Ahsan Sakib , Saadat Hasan Khan , A. H. M. Rezaul Karim

Large Language Models (LLMs) are increasingly used in educational settings as interactive tools for collaboration. However, their tendency toward sycophancy, aligning with user beliefs even when incorrect, raises concerns for learning and…

Human-Computer Interaction · Computer Science 2026-05-22 Cansu Koyuturk , Sabrina Guidotti , Dimitri Ognibene

The way users acquire information is undergoing a paradigm shift with the advent of ChatGPT. Unlike conventional search engines, ChatGPT retrieves knowledge from the model itself and generates answers for users. ChatGPT's impressive…

Cryptography and Security · Computer Science 2023-10-06 Xinyue Shen , Zeyuan Chen , Michael Backes , Yang Zhang

Responsiveness in large language model (LLM) applications is widely assumed to be critical, yet the impact of latency on user behavior and perception of output quality has not been systematically explored. We report a controlled experiment…

Human-Computer Interaction · Computer Science 2026-04-09 Felicia Fang-Yi Tan , Moritz A. Messerschmidt , Wen Yin , Oded Nov
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