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We consider the problem of scheduling a queueing system in which many statistically identical servers cater to several classes of impatient customers. Service times and impatience clocks are exponential while arrival processes are renewal.…

Probability · Mathematics 2007-05-23 Rami Atar , Avi Mandelbaum , Martin I. Reiman

In this paper, we consider queueing systems where the dynamics are non-stationary and state-dependent. For performance analysis of these systems, fluid and diffusion models have been typically used. Although they are proven to be…

Probability · Mathematics 2016-09-08 Young Myoung Ko , Natarajan Gautam

The relevant features for a machine learning task may arrive as one or more continuous streams of data. Serving machine learning models over streams of data creates a number of interesting systems challenges in managing data routing,…

Databases · Computer Science 2024-02-26 Ted Shaowang , Sanjay Krishnan

While providing low latency is a fundamental requirement in deploying recommendation services, achieving high resource utility is also crucial in cost-effectively maintaining the datacenter. Co-locating multiple workers of a model is an…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-02-24 Yujeong Choi , John Kim , Minsoo Rhu

In this paper we consider a single-server, cyclic polling system with switch-over times. A distinguishing feature of the model is that the rates of the Poisson arrival processes at the various queues depend on the server location. For this…

Probability · Mathematics 2014-08-04 Marko Boon , Sandra van Wijk , Ivo Adan , Onno Boxma

Heterogeneity is becoming increasingly ubiquitous in modern large-scale computer systems. Developing good load balancing policies for systems whose resources have varying speeds is crucial in achieving low response times. Indeed, how best…

Performance · Computer Science 2020-06-26 Kristen Gardner , Jazeem Abdul Jaleel , Alexander Wickeham , Sherwin Doroudi

In this note, we apply Stein's method to analyze the performance of general load balancing schemes in the many-server heavy-traffic regime. In particular, consider a load balancing system of $N$ servers and the distance of arrival rate to…

Probability · Mathematics 2020-04-28 Xingyu Zhou , Ness Shroff

We investigate, under general stationary ergodic assumptions, the stability of systems of $S$ parallel queues in which any incoming customer joins the queue of the server having the $p+1$-th shortest workload ($p < S$), or a free server if…

Probability · Mathematics 2015-12-16 Pascal Moyal

A many-server heavy-traffic FCLT is proved for the $G_t/M/s_t+\mathit {GI}$ queueing model, having time-varying arrival rate and staffing, a general arrival process satisfying a FCLT, exponential service times and customer abandonment…

Probability · Mathematics 2014-01-17 Yunan Liu , Ward Whitt

Demand for studying queueing systems with multiple servers providing correlated services was created about 60 years ago, motivated by various applications. In recent years, the importance of such studies has been significantly increased,…

Probability · Mathematics 2026-04-16 Suman Thapa , Yiqiang Q. Zhao

Diffusion processes have been widely used for approximations in the queueing theory. There are different types of diffusion approximations. Among them, we are interested in those obtained through limits of a sequence of models which…

Probability · Mathematics 2015-01-20 Masakiyo Miyazawa

In this paper, we investigate the problem of assignment of $K$ identical servers to a set of $N$ parallel queues in a time slotted queueing system. The connectivity of each queue to each server is randomly changing with time; each server…

Optimization and Control · Mathematics 2016-11-17 Hassan Halabian , Ioannis Lambadaris , Chung-Horng Lung

This paper concerns the recurrence structure of the infinite server queue, as viewed through the prism of the maximum dater sequence, namely the time to drain the current work in the system as seen at arrival epochs. Despite the importance…

Probability · Mathematics 2026-01-12 Sergey Foss , Peter Glynn

A special customer must complete service from two servers in series, in either order, each with an M/M/1 queueing system. It is assumed that the two queueing system lengths are independent with initial numbers of customers a and b at the…

Probability · Mathematics 2011-08-05 Samantha Molinaro , Myron Hlynka , Shan Xu

A key operational challenge for call centers is to decide, in real time, which waiting customer should be served by which available agent. This is known as skill-based routing, and the decision becomes especially difficult in large systems…

Systems and Control · Electrical Eng. & Systems 2026-05-12 Baris Ata , Ebru Kasikaralar

Two independent Poisson streams of jobs flow into a single-server service system having a limited common buffer that can hold at most one job. If a type-i job (i=1,2) finds the server busy, it is blocked and routed to a separate type-i…

Discrete Mathematics · Computer Science 2012-06-26 Konstantin Avrachenkov , Philippe Nain , Uri Yechiali

We consider a system of N queues with decentralized load balancing such as power-of-D strategies(where D may depend on N) and generic scheduling disciplines. To measure the dependence of the queues, we use the clan of ancestors, a technique…

Probability · Mathematics 2018-09-17 Maria Clara Fittipaldi , Matthieu Jonckheere , Sergio I. Lopez

The hypercube queueing model was initially developed to address spatial queueing problems and has found wide applications in emergency services, such as ambulance and police systems. While the model was originally designed for homogeneous…

Optimization and Control · Mathematics 2026-03-10 Cheng Hua , Jun Luo , Arthur J. Swersey , Yixing Wen

This work considers a many-server queueing system in which customers with i.i.d., generally distributed service times enter service in the order of arrival. The dynamics of the system is represented in terms of a process that describes the…

Probability · Mathematics 2007-08-08 Haya Kaspi , Kavita Ramanan

We consider the heavy-traffic approximation to the $GI/M/s$ queueing system in the Halfin-Whitt regime, where both the number of servers $s$ and the arrival rate $\lambda$ grow large (taking the service rate as unity), with…

Probability · Mathematics 2013-02-14 Brian H. Fralix , Charles Knessl , Johan S. H. van Leeuwaarden