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Agentic AI is emerging, capable of executing tasks through natural language, such as Copilot for coding or Amazon Rufus for shopping. Evaluating these systems is challenging, as their rapid evolution outpaces traditional human evaluation.…

Human-Computer Interaction · Computer Science 2025-09-29 Lu Sun , Shihan Fu , Bingsheng Yao , Yuxuan Lu , Wenbo Li , Hansu Gu , Jiri Gesi , Jing Huang , Chen Luo , Dakuo Wang

Evaluating recommender systems remains challenging due to the gap between offline metrics and real user behavior, as well as the scarcity of interaction data. Recent work explores large language model (LLM) agents as synthetic users, yet…

Information Retrieval · Computer Science 2026-01-06 Nicolas Bougie , Gian Maria Marconi , Tony Yip , Narimasa Watanabe

Recent advances in large language models (LLMs) have enabled human-like social simulations at unprecedented scale and fidelity, offering new opportunities for computational social science. A key challenge, however, is the construction of…

Computation and Language · Computer Science 2025-10-07 Zhengyu Hu , Jianxun Lian , Zheyuan Xiao , Max Xiong , Yuxuan Lei , Tianfu Wang , Kaize Ding , Ziang Xiao , Nicholas Jing Yuan , Xing Xie

Simulating consumer decision-making is vital for designing and evaluating marketing strategies before costly real-world deployment. However, post-event analyses and rule-based agent-based models (ABMs) struggle to capture the complexity of…

Artificial Intelligence · Computer Science 2025-10-22 Man-Lin Chu , Lucian Terhorst , Kadin Reed , Tom Ni , Weiwei Chen , Rongyu Lin

The rapid advancement of language models (LMs) necessitates robust alignment with diverse user values. However, current preference optimization approaches often fail to capture the plurality of user opinions, instead reinforcing majority…

Computation and Language · Computer Science 2024-07-25 Louis Castricato , Nathan Lile , Rafael Rafailov , Jan-Philipp Fränken , Chelsea Finn

Environments built for people are increasingly operated by a new class of economic actors: LLM-powered software agents making decisions on our behalf. These decisions range from our purchases to travel plans to medical treatment selection.…

Artificial Intelligence · Computer Science 2026-02-25 Manuel Cherep , Chengtian Ma , Abigail Xu , Maya Shaked , Pattie Maes , Nikhil Singh

Recent advancements in large language models (LLMs) and agent technologies offer promising solutions to the simulation of social science experiments, but the availability of data of real-world population required by many of them still poses…

Computers and Society · Computer Science 2024-09-18 Yuqi Bai , Kun Sun , Huishi Yin

Large language models (LLMs) are increasingly deployed as agents, expected to decompose goals, invoke tools, and verify results in dynamic environments. Realizing these capabilities requires access to agentic data-structured interaction…

Artificial Intelligence · Computer Science 2025-10-22 Abhigya Verma , Seganrasan Subramanian , Nandhakumar Kandasamy , Naman Gupta

Persona agents, which are LLM agents conditioned to act according to an assigned persona, enable contextually rich and user aligned interactions across domains like education and healthcare. However, evaluating how faithfully these agents…

The impressive capabilities of Large Language Models (LLMs) raise the possibility that synthetic agents can serve as substitutes for real participants in human-subject research. To evaluate this claim, prior research has largely focused on…

Artificial Intelligence · Computer Science 2026-05-11 James Mooney , Josef Woldense , Zheng Robert Jia , Shirley Anugrah Hayati , My Ha Nguyen , Vipul Raheja , Dongyeop Kang

Evaluating AI systems that interact with humans requires understanding their behavior across diverse user populations, but collecting representative human data is often expensive or infeasible, particularly for novel technologies or…

Artificial Intelligence · Computer Science 2026-05-27 Davide Paglieri , Logan Cross , William A. Cunningham , Joel Z. Leibo , Alexander Sasha Vezhnevets

Simulating step-wise human behavior with Large Language Models (LLMs) has become an emerging research direction, enabling applications in various practical domains. While prior methods, including prompting, supervised fine-tuning (SFT), and…

Computation and Language · Computer Science 2025-10-21 Ziyi Wang , Yuxuan Lu , Yimeng Zhang , Jing Huang , Dakuo Wang

Recently, there has been an emergence of employing LLM-powered agents as believable human proxies, based on their remarkable decision-making capability. However, existing studies mainly focus on simulating human dialogue. Human non-verbal…

Information Retrieval · Computer Science 2023-10-16 Junjie Zhang , Yupeng Hou , Ruobing Xie , Wenqi Sun , Julian McAuley , Wayne Xin Zhao , Leyu Lin , Ji-Rong Wen

Recent agent-based recommendation frameworks aim to simulate user behaviors by incorporating memory mechanisms and prompting strategies, but they struggle with hallucinating non-existent items and full-catalog ranking. Besides, a largely…

Information Retrieval · Computer Science 2026-02-25 Mingdai Yang , Nurendra Choudhary , Jiangshu Du , Edward W. Huang , Philip S. Yu , Karthik Subbian , Danai Koutra

A/B testing experiment is a widely adopted method for evaluating UI/UX design decisions in modern web applications. Yet, traditional A/B testing remains constrained by its dependence on the large-scale and live traffic of human…

Human-Computer Interaction · Computer Science 2026-03-12 Yuxuan Lu , Ting-Yao Hsu , Hansu Gu , Limeng Cui , Yaochen Xie , William Headden , Bingsheng Yao , Akash Veeragouni , Jiapeng Liu , Sreyashi Nag , Jessie Wang , Dakuo Wang

Personalized AI agents are becoming central to modern information retrieval, yet most evaluation methodologies remain static, relying on fixed benchmarks and one-off metrics that fail to reflect how users' needs evolve over time. These…

Information Retrieval · Computer Science 2025-10-07 Kirandeep Kaur , Preetam Prabhu Srikar Dammu , Hideo Joho , Chirag Shah

The use of large language models (LLMs) to simulate human behavior has gained significant attention, particularly through personas that approximate individual characteristics. Persona-based simulations hold promise for transforming…

Computation and Language · Computer Science 2025-03-24 Ang Li , Haozhe Chen , Hongseok Namkoong , Tianyi Peng

Digital footprints (records of individuals' interactions with digital systems) are essential for studying behavior, developing personalized applications, and training machine learning models. However, research in this area is often hindered…

Computation and Language · Computer Science 2026-03-13 Minjia Wang , Yunfeng Wang , Xiao Ma , Dexin Lv , Qifan Guo , Lynn Zheng , Benliang Wang , Lei Wang , Jiannan Li , Yongwei Xing , David Xu , Zheng Sun

Accurately simulating human opinion dynamics is crucial for understanding a variety of societal phenomena, including polarization and the spread of misinformation. However, the agent-based models (ABMs) commonly used for such simulations…

LLM-based web agents can navigate live storefronts, yet they often collapse to a single "average buyer" policy, failing to capture the heterogeneous and distributional nature of real buyer populations. Existing personalization methods rely…

Artificial Intelligence · Computer Science 2026-05-18 Zahra Zanjani Foumani , Alberto Castelo , Shuang Xie , Ted Chaiwachirasak , Han Li , Lingyun Wang
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