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We present a real-time front-end for voice-based conversational AI to enable natural turn-taking in two-speaker scenarios by combining primary speaker segmentation with hierarchical End-of-Turn (EOT) detection. To operate robustly in…

Machine Learning · Computer Science 2026-03-17 Karim Helwani , Hoang Do , James Luan , Sriram Srinivasan

Recent years have seen significant advances in end-to-end (E2E) spoken language understanding (SLU) systems, which directly predict intents and slots from spoken audio. While dialogue history has been exploited to improve conventional…

Managing natural dialogue timing is a significant challenge for voice-based chatbots. Most current systems usually rely on simple silence detection, which often fails because human speech patterns involve irregular pauses. This causes bots…

Computation and Language · Computer Science 2026-04-16 Ahmet Tuğrul Bayrak , Mustafa Sertaç Türkel , Fatma Nur Korkmaz

End-to-end spoken language understanding (SLU) predicts intent directly from audio using a single model. It promises to improve the performance of assistant systems by leveraging acoustic information lost in the intermediate textual…

Conventional automatic speech recognition systems do not produce punctuation marks which are important for the readability of the speech recognition results. They are also needed for subsequent natural language processing tasks such as…

Audio and Speech Processing · Electrical Eng. & Systems 2022-07-08 Jumon Nozaki , Tatsuya Kawahara , Kenkichi Ishizuka , Taiichi Hashimoto

Streaming end-to-end multi-talker speech recognition aims at transcribing the overlapped speech from conversations or meetings with an all-neural model in a streaming fashion, which is fundamentally different from a modular-based approach…

Audio and Speech Processing · Electrical Eng. & Systems 2022-01-26 Liang Lu , Jinyu Li , Yifan Gong

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Voice Assistants such as Alexa, Siri, and Google Assistant typically use a two-stage Spoken Language Understanding pipeline; first, an Automatic Speech Recognition (ASR) component to process customer speech and generate text transcriptions,…

Computation and Language · Computer Science 2020-12-17 Subendhu Rongali , Beiye Liu , Liwei Cai , Konstantine Arkoudas , Chengwei Su , Wael Hamza

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech…

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

End-to-end task-oriented dialogue (EToD) can directly generate responses in an end-to-end fashion without modular training, which attracts escalating popularity. The advancement of deep neural networks, especially the successful use of…

Computation and Language · Computer Science 2023-11-16 Libo Qin , Wenbo Pan , Qiguang Chen , Lizi Liao , Zhou Yu , Yue Zhang , Wanxiang Che , Min Li

This work focuses on the use of acoustic cues for modeling turn-taking in dyadic spoken dialogues. Previous work has shown that speaker intentions (e.g., asking a question, uttering a backchannel, etc.) can influence turn-taking behavior…

Computation and Language · Computer Science 2018-05-18 Zakaria Aldeneh , Dimitrios Dimitriadis , Emily Mower Provost

We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…

Sound · Computer Science 2023-05-24 Yuki Saito , Shinnosuke Takamichi , Eiji Iimori , Kentaro Tachibana , Hiroshi Saruwatari

In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…

Computation and Language · Computer Science 2020-07-31 Jia-Chen Gu , Tianda Li , Quan Liu , Zhen-Hua Ling , Zhiming Su , Si Wei , Xiaodan Zhu

Fluid voice-to-voice interaction requires reliable and low-latency detection of when a user has finished speaking. Traditional audio-silence end-pointers add hundreds of milliseconds of delay and fail under hesitations or language-specific…

Computation and Language · Computer Science 2025-10-07 Thanapol Popit , Natthapath Rungseesiripak , Monthol Charattrakool , Saksorn Ruangtanusak

Currently available grammatical error correction (GEC) datasets are compiled using well-formed written text, limiting the applicability of these datasets to other domains such as informal writing and dialog. In this paper, we present a…

Computation and Language · Computer Science 2025-08-27 Xun Yuan , Derek Pham , Sam Davidson , Zhou Yu

End-to-end architectures have been recently proposed for spoken language understanding (SLU) and semantic parsing. Based on a large amount of data, those models learn jointly acoustic and linguistic-sequential features. Such architectures…

Computation and Language · Computer Science 2020-02-17 Marco Dinarelli , Nikita Kapoor , Bassam Jabaian , Laurent Besacier

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning…

Computation and Language · Computer Science 2024-10-01 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

While a streaming voice assistant system has been used in many applications, this system typically focuses on unnatural, one-shot interactions assuming input from a single voice query without hesitation or disfluency. However, a common…

Computation and Language · Computer Science 2022-08-30 Shuo-yiin Chang , Bo Li , Tara N. Sainath , Chao Zhang , Trevor Strohman , Qiao Liang , Yanzhang He
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