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Mental health conversational agents (a.k.a. chatbots) are widely studied for their potential to offer accessible support to those experiencing mental health challenges. Previous surveys on the topic primarily consider papers published in…

Computation and Language · Computer Science 2023-12-01 Young Min Cho , Sunny Rai , Lyle Ungar , João Sedoc , Sharath Chandra Guntuku

Verbal feedback delivered by attending surgeons in the operating room plays a critical formative role in resident trainee skill acquisition. Yet, assessing the quality of trainer feedback and its effectiveness in influencing trainee…

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is…

Computation and Language · Computer Science 2026-04-29 Shu Yang , Shenzhe Zhu , Hao Zhu , José Ramón Enríquez , Di Wang , Alex Pentland , Michiel A. Bakker , Jiaxin Pei

In this work, we report on the effectiveness of our efforts to tailor the personality and conversational style of a conversational agent based on GPT-3.5 and GPT-4 through prompts. We use three personality dimensions with two levels each to…

Human-Computer Interaction · Computer Science 2023-10-18 Heng Gu , Chadha Degachi , Uğur Genç , Senthil Chandrasegaran , Himanshu Verma

While large language models (LLMs) excel at open-ended dialogue, effective psychotherapy requires structured progression and adherence to clinical protocols, making the design of psychotherapist chatbots challenging. We investigate how…

Human-Computer Interaction · Computer Science 2026-04-07 Sina Elahimanesh , Mohammadali Mohammadkhani , Sara Zahedi Movahed , Mohammad Mahdi Abootorabi , Shayan Salehi , Abbas Edalat

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

As large language models (LLMs) start interacting with each other and generating an increasing amount of text online, it becomes crucial to better understand how information is transformed as it passes from one LLM to the next. While…

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Large language model-based multi-agent systems have recently gained significant attention due to their potential for complex, collaborative, and intelligent problem-solving capabilities. Existing surveys typically categorize LLM-based…

Multiagent Systems · Computer Science 2026-05-27 Bingyu Yan , Zhibo Zhou , Litian Zhang , Lian Zhang , Ziyi Zhou , Dezhuang Miao , Zhoujun Li , Chaozhuo Li , Xiaoming Zhang

Speech language models (SLMs) have significantly extended the interactive capability of text-based Large Language Models (LLMs) by incorporating paralinguistic information. For more realistic interactive experience with customized styles,…

Computation and Language · Computer Science 2026-03-10 Haishu Zhao , Aokai Hao , Yuan Ge , Zhenqiang Hong , Tong Xiao , Jingbo Zhu

Training AI models has always been challenging, especially when there is a need for custom models to provide personalized services. Algorithm engineers often face a lengthy process to iteratively develop models tailored to specific business…

Artificial Intelligence · Computer Science 2023-11-27 Haoyuan Li , Hao Jiang , Tianke Zhang , Zhelun Yu , Aoxiong Yin , Hao Cheng , Siming Fu , Yuhao Zhang , Wanggui He

Existing benchmarks for LLM agents' social behavior typically focus on a single capability dimension and evaluate only behavioral outcomes, overlooking process signals from reasoning and communication. We present M3-BENCH, a benchmark of 24…

Artificial Intelligence · Computer Science 2026-04-03 Sixiong Xie , Zhuofan Shi , Haiyang Shen , Yun Ma , Xiang Jing

Every natural text is written in some style. Style is formed by a complex combination of different stylistic factors, including formality markers, emotions, metaphors, etc. One cannot form a complete understanding of a text without…

Computation and Language · Computer Science 2021-06-03 Dongyeop Kang , Eduard Hovy

Mental illness is one of the most pressing public health issues of our time. While counseling and psychotherapy can be effective treatments, our knowledge about how to conduct successful counseling conversations has been limited due to lack…

Computation and Language · Computer Science 2016-08-16 Tim Althoff , Kevin Clark , Jure Leskovec

Learning diagnosis is a critical task that monitors students' cognitive state during educational activities, with the goal of enhancing learning outcomes. With advancements in language models (LMs), many AI-driven educational studies have…

Computers and Society · Computer Science 2026-03-04 Fangzhou Yao , Sheng Chang , Weibo Gao , Qi Liu

Recent progress in LLMs discussion suggests that multi-agent discussion improves the reasoning abilities of LLMs. In this work, we reevaluate this claim through systematic experiments, where we propose a novel group discussion framework to…

Computation and Language · Computer Science 2024-02-29 Qineng Wang , Zihao Wang , Ying Su , Hanghang Tong , Yangqiu Song

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users…

Artificial Intelligence · Computer Science 2025-07-31 Shirley Wu , Michel Galley , Baolin Peng , Hao Cheng , Gavin Li , Yao Dou , Weixin Cai , James Zou , Jure Leskovec , Jianfeng Gao

Large language model (LLM)-based persona agents are rapidly being adopted as scalable proxies for human participants across diverse domains. Yet there is no systematic method for verifying whether a persona agent's responses remain free of…

Computation and Language · Computer Science 2026-05-20 Minseo Kim , Sujeong Im , Junseong Choi , Junhee Lee , Chaeeun Shim , Hwajung Hong , Edward Choi

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson
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