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Contacting customer service via chat is a common practice. Because employing customer service agents is expensive, many companies are turning to NLP that assists human agents by auto-generating responses that can be used directly or with…

Large Language Models (LLMs) have revolutionized the process of customer engagement, campaign optimization, and content generation, in marketing management. In this paper, we explore the transformative potential of LLMs along with the…

Computation and Language · Computer Science 2025-01-22 Raha Aghaei , Ali A. Kiaei , Mahnaz Boush , Javad Vahidi , Mohammad Zavvar , Zeynab Barzegar , Mahan Rofoosheh

This study analyzes the multiple functions of Large Language Models (LLMs) in transforming research and development (R&D) processes. By automating knowledge discovery, boosting hypothesis creation, integrating transdisciplinary insights,…

Computation and Language · Computer Science 2025-11-25 Raha Aghaei , Ali A. Kiaei , Mahnaz Boush , Mahan Rofoosheh , Mohammad Zavvar

Simulation is an invaluable tool for developing and evaluating controllers for self-driving cars. Current simulation frameworks are driven by highly-specialist domain specific languages, and so a natural language interface would greatly…

Artificial Intelligence · Computer Science 2023-10-27 Antonio Valerio Miceli-Barone , Alex Lascarides , Craig Innes

Generating insightful and actionable information from databases is critical in data analysis. This paper introduces a novel approach using Large Language Models (LLMs) to automatically generate textual insights. Given a multi-table database…

Artificial Intelligence · Computer Science 2025-03-18 Alberto Sánchez Pérez , Alaa Boukhary , Paolo Papotti , Luis Castejón Lozano , Adam Elwood

While a multi-agent approach based on large language models (LLMs) represents a promising strategy to surpass the capabilities of single models, its success is critically dependent on synergistic team composition. However, forming optimal…

Computation and Language · Computer Science 2026-03-20 Kotaro Furuya , Yuichi Kitagawa

The advancement of Large Language Models (LLM) has also resulted in an equivalent proliferation in its applications. Software design, being one, has gained tremendous benefits in using LLMs as an interface component that extends fixed user…

Software Engineering · Computer Science 2024-07-01 Claudionor N. Coelho , Hanchen Xiong , Tushar Karayil , Sree Koratala , Rex Shang , Jacob Bollinger , Mohamed Shabar , Syam Nair

Purpose: The purpose of this study is to investigate the potential of Large Language Models (LLMs) in transforming technical customer service (TCS) through the automation of cognitive tasks. Design/Methodology/Approach: Using a prototyping…

General Economics · Economics 2024-06-04 Jochen Wulf , Juerg Meierhofer

With the rapid rise of large language models (LLMs), phone automation has undergone transformative changes. This paper systematically reviews LLM-driven phone GUI agents, highlighting their evolution from script-based automation to…

This paper surveys the development of large language model (LLM)-based agents for question answering (QA). Traditional agents face significant limitations, including substantial data requirements and difficulty in generalizing to new…

Computation and Language · Computer Science 2025-03-26 Murong Yue

Code generation agents powered by large language models (LLMs) are revolutionizing the software development paradigm. Distinct from previous code generation techniques, code generation agents are characterized by three core features. 1)…

Software Engineering · Computer Science 2025-10-01 Yihong Dong , Xue Jiang , Jiaru Qian , Tian Wang , Kechi Zhang , Zhi Jin , Ge Li

Recent advancements in Large Language Models (LLMs) have shown significant progress in understanding complex natural language. One important application of LLM is LLM-based AI Agent, which leverages the ability of LLM as well as external…

Computation and Language · Computer Science 2024-07-19 Zelong Li , Shuyuan Xu , Kai Mei , Wenyue Hua , Balaji Rama , Om Raheja , Hao Wang , He Zhu , Yongfeng Zhang

This paper explores the potential of large language models (LLMs) for task automation in the provision of technical services in the production machinery sector. By focusing on text correction, summarization, and question answering, the…

General Economics · Economics 2025-05-19 Jochen Wulf , Juerg Meierhofer

In recent years, data science agents powered by Large Language Models (LLMs), known as "data agents," have shown significant potential to transform the traditional data analysis paradigm. This survey provides an overview of the evolution,…

Artificial Intelligence · Computer Science 2025-12-01 Maojun Sun , Ruijian Han , Binyan Jiang , Houduo Qi , Defeng Sun , Yancheng Yuan , Jian Huang

Modern engineering increasingly relies on vast datasets generated by experiments and simulations, driving a growing demand for efficient, reliable, and broadly applicable modeling strategies. There is also heightened interest in developing…

Artificial Intelligence · Computer Science 2025-10-03 Yang Liu , Zaid Abulawi , Abhiram Garimidi , Doyeong Lim

The rapid advancement of Large Language Models (LLMs) has driven novel applications across diverse domains, with LLM-based agents emerging as a crucial area of exploration. This survey presents a comprehensive analysis of LLM-based agents…

Artificial Intelligence · Computer Science 2025-11-25 Ke Chen , Peiran Wang , Yaoning Yu , Xianyang Zhan , Haohan Wang

The era of intelligent agents is upon us, driven by revolutionary advancements in large language models. Large Language Model (LLM) agents, with goal-driven behaviors and dynamic adaptation capabilities, potentially represent a critical…

Objective: Traditional phone-based surveys are among the most accessible and widely used methods to collect biomedical and healthcare data, however, they are often costly, labor intensive, and difficult to scale effectively. To overcome…

Computation and Language · Computer Science 2025-04-07 Kurmanbek Kaiyrbekov , Nicholas J Dobbins , Sean D Mooney

This study presents the LLM-Agent-Controller, a multi-agent large language model (LLM) system developed to address a wide range of problems in control engineering (Control Theory). The system integrates a central controller agent with…

Artificial Intelligence · Computer Science 2025-05-27 Rasoul Zahedifar , Sayyed Ali Mirghasemi , Mahdieh Soleymani Baghshah , Alireza Taheri

Traditional industrial automation systems require specialized expertise to operate and complex reprogramming to adapt to new processes. Large language models offer the intelligence to make them more flexible and easier to use. However,…

Systems and Control · Electrical Eng. & Systems 2025-06-16 Yuchen Xia , Nasser Jazdi , Jize Zhang , Chaitanya Shah , Michael Weyrich
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