Related papers: Generative AI in Knowledge Work: Design Implicatio…
Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…
Alongside the growth of generative AI, we are witnessing a surge in the use of synthetic data across all stages of the AI development pipeline. It is now common practice for researchers and practitioners to use one large generative model…
Generative AI systems have entered everyday academic, professional, and personal life with remarkable speed, yet most users encounter them as mysterious artifacts rather than intelligible systems. This chapter discusses large language…
Since the emergence of generative AI, creative workers have spoken up about the career-based harms they have experienced arising from this new technology. A common theme in these accounts of harm is that generative AI models are trained on…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Generative AI (GenAI) provides new opportunities for creativity support, but the phenomenon of GenAI design fixation remains underexplored. While human design fixation typically constrains ideas to familiar or existing solutions, our…
The high-performance generative artificial intelligence (GAI) represents the latest evolution of computational intelligence, while the blessing of future 6G networks also makes edge intelligence (EI) full of development potential. The…
The convergence of generative AI and web search is reshaping problem-solving for programmers. However, the lack of understanding regarding their interplay in the information-seeking process often leads programmers to perceive them as…
Generative AI (GAI) reveals an irreducible human core at the center of data science: advances in GAI should sharpen, rather than diminish, the focus on human reasoning in data science education. GAI can now execute many routine data science…
Generative AI tools are increasingly embedded in everyday work and learning, yet their fluency, opacity, and propensity to hallucinate mean that users must critically evaluate AI outputs rather than accept them at face value. The present…
Technological progress has persistently shaped the dynamics of human-machine interactions in task execution. In response to the advancements in Generative AI, this paper outlines a detailed study plan that investigates various human-AI…
The rise of generative AI has led many companies to hire freelancers to harness its potential. However, this technology presents unique challenges to developers who have not previously engaged with it. Freelancers may find these challenges…
As generative AI technologies are pressed into service in workplace settings, current approaches to account for the contexts in which such technologies are used fall short of users' expectations and needs. This paper empirically…
Generative artificial intelligence is increasingly being integrated into complex business workflows, fundamentally shifting the boundaries of managerial decision-making. However, the reliability of its strategic advice in ambiguous business…
The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…
Generative AI (GenAI) applications are transforming software engineering by enabling automated code co-creation. However, empirical evidence on GenAI's productivity effects in industrial settings remains limited. This paper investigates the…
Programming is essential to modern scientific research, yet most scientists report inadequate training for the software development their work demands. Generative AI tools capable of code generation may support scientific programmers, but…
Robust access to trustworthy information is a critical need for society with implications for knowledge production, public health education, and promoting informed citizenry in democratic societies. Generative AI technologies may enable new…
Background: Amid the opportunities and risks introduced by generative AI, learning research needs to envision how human minds and responsibilities should re-adapt as AI augments or automates various tasks and enters daily learning,…
Generative AI (GenAI) is changing the nature of knowledge work, particularly for Product Managers (PMs) in software development teams. While much software engineering research has focused on developers' interactions with GenAI, there is…