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This paper evaluates the user interface of an in vitro fertility (IVF) outcome prediction tool, focussing on its understandability for patients or potential patients. We analyse four years of anonymous patient feedback, followed by a user…

Human-Computer Interaction · Computer Science 2025-06-24 Adarsa Sivaprasad , Ehud Reiter , David McLernon , Nava Tintarev , Siladitya Bhattacharya , Nir Oren

Traditionally, researchers in automatic face recognition and biometric technologies have focused on developing accurate algorithms. With this technology being integrated into operational systems, engineers and scientists are being asked, do…

Computer Vision and Pattern Recognition · Computer Science 2020-02-05 P. Jonathon Phillips , Mark Przybocki

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

The rapid integration of conversational AI systems into educational settings has intensified ethical concerns about academic integrity, fairness, and students' cognitive development. Institutional responses have largely centered on AI…

Computers and Society · Computer Science 2026-03-10 Eduardo Davalos , Yike Zhang

Objective: This paper introduces a patient simulator for scalable, automated evaluation of healthcare conversational agents, generating realistic, controllable interactions that systematically vary across medical, linguistic, and behavioral…

As frontier AI systems advance toward transformative capabilities, we need a parallel transformation in how we measure and evaluate these systems to ensure safety and inform governance. While benchmarks have been the primary method for…

Artificial Intelligence · Computer Science 2025-05-12 Markov Grey , Charbel-Raphaël Segerie

This paper presents a conceptual and operational framework for developing and operating safe and trustworthy AI agents based on a Three-Pillar Model grounded in transparency, accountability, and trustworthiness. Building on prior work in…

Computers and Society · Computer Science 2026-01-13 Edward C. Cheng , Jeshua Cheng , Alice Siu

The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…

Methodology · Statistics 2021-01-26 Nicholas Clark , Matthew Dabkowski , Patrick Driscoll , Dereck Kennedy , Ian Kloo , Heidy Shi

Explainable Artificial Intelligence (XAI) methods (SHAP, LIME) are increasingly adopted to interpret models in high-stakes businesses. However, the credibility of these explanations, their stability under realistic data perturbations,…

Artificial Intelligence · Computer Science 2026-03-06 Alin-Gabriel Vaduva , Simona-Vasilica Oprea , Adela Bara

This thesis explores the generation of local explanations for already deployed machine learning models, aiming to identify optimal conditions for producing meaningful explanations considering both data and user requirements. The primary…

Artificial Intelligence · Computer Science 2024-02-19 julien Delaunay

AI systems are increasingly used in high-stakes domains such as credit rating, where fairness concerns are critical. Existing fairness assessments are typically conducted by AI experts or regulators using predefined protected attributes and…

Computers and Society · Computer Science 2026-02-10 Lin Luo , Satwik Ghanta , Yuri Nakao , Mathieu Chollet , Simone Stumpf

Artificial intelligence (AI)-based computer perception (CP) technologies use mobile sensors to collect behavioral and physiological data for clinical decision-making. These tools can reshape how clinical knowledge is generated and…

This review paper provides an integrated perspective of Explainable Artificial Intelligence techniques applied to Brain-Computer Interfaces. BCIs use predictive models to interpret brain signals for various high-stake applications. However,…

Human-Computer Interaction · Computer Science 2023-12-21 Param Rajpura , Hubert Cecotti , Yogesh Kumar Meena

Despite significant progress, evaluation of explainable artificial intelligence remains elusive and challenging. In this paper we propose a fine-grained validation framework that is not overly reliant on any one facet of these…

Human-Computer Interaction · Computer Science 2024-03-20 Kacper Sokol , Julia E. Vogt

Recent developments in Artificial Intelligence (AI) and their applications in critical industries such as healthcare, fin-tech and cybersecurity have led to a surge in research in explainability in AI. Innovative research methods are being…

Artificial Intelligence · Computer Science 2025-08-26 Aoun E Muhammad , Kin-Choong Yow , Nebojsa Bacanin-Dzakula , Muhammad Attique Khan

Designing and implementing explainable systems is seen as the next step towards increasing user trust in, acceptance of and reliance on Artificial Intelligence (AI) systems. While explaining choices made by black-box algorithms such as…

Multiagent Systems · Computer Science 2022-08-23 Sharadhi Alape Suryanarayana , David Sarne , Sarit Kraus

Explainable artificial intelligence and interpretable machine learning are research domains growing in importance. Yet, the underlying concepts remain somewhat elusive and lack generally agreed definitions. While recent inspiration from…

Artificial Intelligence · Computer Science 2022-09-12 Kacper Sokol , Peter Flach

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Many ethical frameworks require artificial intelligence (AI) systems to be explainable. Explainable AI (XAI) models are frequently tested for their adequacy in user studies. Since different people may have different explanatory needs, it is…

Artificial Intelligence · Computer Science 2023-10-17 Uwe Peters , Mary Carman

Artificial Intelligence (AI) tools for automating design artifact generation are increasingly used in Requirements Engineering (RE) to transform textual requirements into structured diagrams and models. While these AI tools, particularly…

Software Engineering · Computer Science 2025-07-15 Syed Tauhid Ullah Shah , Mohammad Hussein , Ann Barcomb , Mohammad Moshirpour