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Related papers: ECKGBench: Benchmarking Large Language Models in E…

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How to leverage large language model's superior capability in e-commerce recommendation has been a hot topic. In this paper, we propose LLM-PKG, an efficient approach that distills the knowledge of LLMs into product knowledge graph (PKG)…

Information Retrieval · Computer Science 2024-12-04 Menghan Wang , Yuchen Guo , Duanfeng Zhang , Jianian Jin , Minnie Li , Dan Schonfeld , Shawn Zhou

Knowledge Graphs (KGs) play a crucial role in enhancing e-commerce system performance by providing structured information about entities and their relationships, such as complementary or substitutable relations between products or product…

Information Retrieval · Computer Science 2023-05-18 Jiao Chen , Luyi Ma , Xiaohan Li , Nikhil Thakurdesai , Jianpeng Xu , Jason H. D. Cho , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…

Computation and Language · Computer Science 2024-06-25 Qingyang Ren , Zilin Jiang , Jinghan Cao , Sijia Li , Chiqu Li , Yiyang Liu , Shuning Huo , Tiange He , Yuan Chen

Large Language Models (LLMs) excel on general-purpose NLP benchmarks, yet their capabilities in specialized domains remain underexplored. In e-commerce, existing evaluations-such as EcomInstruct, ChineseEcomQA, eCeLLM, and Shopping…

Artificial Intelligence · Computer Science 2025-10-24 Shuyi Xie , Ziqin Liew , Hailing Zhang , Haibo Zhang , Ling Hu , Zhiqiang Zhou , Shuman Liu , Anxiang Zeng

Large language models (LLMs) are prone to hallucination stemming from misaligned self-awareness, particularly when processing queries exceeding their knowledge boundaries. While existing mitigation strategies employ uncertainty estimation…

Computation and Language · Computer Science 2025-10-10 Hang Zheng , Hongshen Xu , Yuncong Liu , Lu Chen , Pascale Fung , Kai Yu

The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare…

Computation and Language · Computer Science 2024-08-26 Chester Palen-Michel , Ruixiang Wang , Yipeng Zhang , David Yu , Canran Xu , Zhe Wu

With the increasing use of Large Language Models (LLMs) in fields such as e-commerce, domain-specific concept evaluation benchmarks are crucial for assessing their domain capabilities. Existing LLMs may generate factually incorrect…

Computation and Language · Computer Science 2025-02-28 Haibin Chen , Kangtao Lv , Chengwei Hu , Yanshi Li , Yujin Yuan , Yancheng He , Xingyao Zhang , Langming Liu , Shilei Liu , Wenbo Su , Bo Zheng

LLMs and MLLMs have become indispensable tools across a wide range of applications. E-commerce, however, poses distinctive challenges -- including intricate domain knowledge, long-tail product evidence, heterogeneous visual data, and the…

Databases · Computer Science 2026-05-14 Yong Liu , Ximan Liu , Guoqing Yang , Bing Bai , Xiaoqiang Xu , Zhen Chen , Ke Zhang , Yan Li

Large Language Models (LLMs) possess a remarkable capacity to generate persuasive and intelligible language. However, coherence does not equate to truthfulness, as the responses often contain subtle hallucinations. Existing benchmarks are…

Computation and Language · Computer Science 2026-02-24 Alex Robertson , Huizhi Liang , Mahbub Gani , Rohit Kumar , Srijith Rajamohan

As the field of Large Language Models (LLMs) evolves at an accelerated pace, the critical need to assess and monitor their performance emerges. We introduce a benchmarking framework focused on knowledge graph engineering (KGE) accompanied…

Artificial Intelligence · Computer Science 2023-09-01 Lars-Peter Meyer , Johannes Frey , Kurt Junghanns , Felix Brei , Kirill Bulert , Sabine Gründer-Fahrer , Michael Martin

Recommendation systems are widely used in e-commerce websites and online platforms to address information overload. However, existing systems primarily rely on historical data and user feedback, making it difficult to capture user intent…

Information Retrieval · Computer Science 2024-02-22 Qian Zhao , Hao Qian , Ziqi Liu , Gong-Duo Zhang , Lihong Gu

With tremendous efforts on developing effective e-commerce models, conventional e-commerce models show limited success in generalist e-commerce modeling, and suffer from unsatisfactory performance on new users and new products - a typical…

Computation and Language · Computer Science 2024-08-06 Bo Peng , Xinyi Ling , Ziru Chen , Huan Sun , Xia Ning

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

Large language models (LLMs) have garnered significant attention for their superior performance in many knowledge-driven applications on the world wide web.These models are designed to train hundreds of millions or more parameters on large…

Computation and Language · Computer Science 2025-04-09 Bingchen Liu , Yuanyuan Fang , Naixing Xu , Shihao Hou , Xin Li , Qian Li

In the age of artificial intelligence, the role of large language models (LLMs) is becoming increasingly central. Despite their growing prevalence, their capacity to consolidate knowledge from different training documents - a crucial…

Computation and Language · Computer Science 2024-02-26 Gabriele Prato , Jerry Huang , Prasannna Parthasarathi , Shagun Sodhani , Sarath Chandar

Large language models (LLMs) have achieved unprecedented performances in various applications, yet evaluating them is still challenging. Existing benchmarks are either manually constructed or are automatic, but lack the ability to evaluate…

Computation and Language · Computer Science 2024-11-05 Jio Oh , Soyeon Kim , Junseok Seo , Jindong Wang , Ruochen Xu , Xing Xie , Steven Euijong Whang

Large Language Models (LLMs) exhibit strong reasoning capabilities in complex tasks. However, they still struggle with hallucinations and factual errors in knowledge-intensive scenarios like knowledge graph question answering (KGQA). We…

Computation and Language · Computer Science 2025-11-12 Songze Li , Zhiqiang Liu , Zhengke Gui , Huajun Chen , Wen Zhang

E-commerce platforms benefit from accurate product understanding to enhance user experience and operational efficiency. Traditional methods often focus on isolated tasks such as attribute extraction or categorization, posing adaptability…

Computer Vision and Pattern Recognition · Computer Science 2024-06-18 Wei Xue , Zongyi Guo , Baoliang Cui , Zheng Xing , Xiaoyi Zeng , Xiufei Wang , Shuhui Wu , Weiming Lu

Knowledge Graphs (KGs) store structured factual knowledge by linking entities through relationships, crucial for many applications. These applications depend on the KG's factual accuracy, so verifying facts is essential, yet challenging.…

Databases · Computer Science 2026-02-12 Farzad Shami , Stefano Marchesin , Gianmaria Silvello

The role of large language models (LLMs) in enterprise modeling has recently started to shift from academic research to that of industrial applications. Thereby, LLMs represent a further building block for the machine-supported generation…

Multiagent Systems · Computer Science 2025-01-08 Benedikt Reitemeyer , Hans-Georg Fill
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