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AI-based systems have been used widely across various industries for different decisions ranging from operational decisions to tactical and strategic ones in low- and high-stakes contexts. Gradually the weaknesses and issues of these…

Human-Computer Interaction · Computer Science 2022-01-13 Morteza Saberi

Personas can help raise awareness among stakeholders about users' needs. While personas are made-up people, they are based on facts gathered from user research. Personas can also be used to raise awareness of universal design and…

Human-Computer Interaction · Computer Science 2020-06-30 Trenton Schulz , Kristin Skeide Fuglerud

The idea of Artificial Intelligence (AI) has a long history. It turned out, however, that reaching intelligence at human levels is more complicated than originally anticipated. Currently we are experiencing a renewed interest in AI, fueled…

Computers and Society · Computer Science 2019-06-27 Michael van Hartskamp , Sergio Consoli , Wim Verhaegh , Milan Petković , Anja van de Stolpe

The widespread adoption of Artificial Intelligence (AI) technologies in the public and private sectors has resulted in them significantly impacting the lives of people in new and unexpected ways. In this context, it becomes important to…

Computers and Society · Computer Science 2024-07-19 Ambreesh Parthasarathy , Aditya Phalnikar , Ameen Jauhar , Dhruv Somayajula , Gokul S Krishnan , Balaraman Ravindran

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

Computers and Society · Computer Science 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed

As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…

Software Engineering · Computer Science 2026-01-21 Amila Indika , Rick Kazman , Anthony Peruma

One of the continuing challenges of Human Computer Interaction research is the full inclusion of people with special needs into the digital world. In particular, this crucial category includes people that experiences some kind of limitation…

Human-Computer Interaction · Computer Science 2025-09-03 Claudia S. Bianchini , Fabrizio Borgia , Maria de Marsico

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl

Digital avatars are an important part of identity representation, but there is little work on understanding how to represent disability. We interviewed 18 people with disabilities and related identities about their experiences and…

Human-Computer Interaction · Computer Science 2023-02-06 Kelly Mack , Rai Ching Ling Hsu , Andrés Monroy-Hernández , Brian A. Smith , Fannie Liu

This response to the RFI considers the potential for biometrics to help or harm disabled people2. Biometrics are already integrated into many aspects of daily life, from airport travel to mobile phone use. Yet many of these systems are not…

Computers and Society · Computer Science 2022-08-24 Jennifer Mankoff , Devva Kasnitz , Disability Studies , L Jean Camp , Jonathan Lazar , Harry Hochheiser

This paper explores the interplay of AI language technologies, sign language interpreting, and linguistic access, highlighting the complex interdependencies shaping access frameworks and the tradeoffs these technologies bring. While AI…

Computers and Society · Computer Science 2025-05-06 Maartje De Meulder

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…

Software Engineering · Computer Science 2024-11-22 Shidong Pan , Litian Wang , Tianyi Zhang , Zhenchang Xing , Yanjie Zhao , Qinghua Lu , Xiaoyu Sun

The possible risk that AI systems could promote discrimination by reproducing and enforcing unwanted bias in data has been broadly discussed in research and society. Many current legal standards demand to remove sensitive attributes from…

Artificial Intelligence · Computer Science 2020-09-15 Boris Ruf , Marcin Detyniecki

The use of Artificial Intelligence (AI) in high-risk, decision-making scenarios presents technical, safety, and normative challenges; problems that may only be ameliorated by human oversight. However, notions of human oversight lack a…

The deployment of artificial intelligence (AI) applications has accelerated rapidly. AI enabled technologies are facing the public in many ways including infrastructure, consumer products and home applications. Because many of these…

Artificial Intelligence · Computer Science 2024-08-01 Joanna F. DeFranco , Luke Biersmith

The concept of openness in AI has so far been heavily inspired by the definition and community practice of open source software. This positions openness in AI as having positive connotations; it introduces assumptions of certain advantages,…

Artificial Intelligence · Computer Science 2025-05-13 Tamara Paris , AJung Moon , Jin Guo

Successful deployment of artificial intelligence (AI) in various settings has led to numerous positive outcomes for individuals and society. However, AI systems have also been shown to harm parts of the population due to biased predictions.…

Computers and Society · Computer Science 2023-07-21 Ondrej Bohdal , Timothy Hospedales , Philip H. S. Torr , Fazl Barez

Artificial intelligence (AI) is increasingly reshaping lifelong learning by introducing new possibilities for personalized, flexible, and data-informed educational practices. In the field of adult education, AI has gained particular…

Computers and Society · Computer Science 2026-05-19 Andresa Theodora , Nikolaos Tselios

Artificial Intelligence-Generated Content (AIGC) has the potential to transform how people build and interact with virtual environments. Within this paper, we discuss potential benefits but also challenges that AIGC has for the creation of…

Human-Computer Interaction · Computer Science 2024-11-01 Jens Grubert , Junlong Chen , Per Ola Kristensson
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