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Related papers: CARE: A QLoRA-Fine Tuned Multi-Domain Chatbot With…

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Customer care is an essential pillar of the e-commerce shopping experience with companies spending millions of dollars each year, employing automation and human agents, across geographies (like US, Canada, Mexico, Chile), channels (like…

Computation and Language · Computer Science 2025-06-06 Saurabh Kumar , Sourav Bansal , Neeraj Agrawal , Priyanka Bhatt

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several large language model (LLM) based systems: ChatGPT (versions 3.5 and 4), Google Bard, and…

Computation and Language · Computer Science 2023-06-06 Alaleh Hamidi , Kirk Roberts

Human Activity Recognition is a foundational task in pervasive computing. While recent advances in self-supervised learning and transformer-based architectures have significantly improved HAR performance, adapting large pretrained models to…

Machine Learning · Computer Science 2025-12-23 Irina Seregina , Philippe Lalanda , German Vega

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

Finetuning Large Language Models helps improve the results for domain-specific use cases. End-to-end finetuning of large language models is time and resource intensive and has high storage requirements to store the finetuned version of the…

Computation and Language · Computer Science 2023-07-12 Kunal Suri , Prakhar Mishra , Saumajit Saha , Atul Singh

Recent advances in Vision-Language-Action (VLA) models have shown promise for robot control, but their dependence on action supervision limits scalability and generalization. To address this challenge, we introduce CARE, a novel framework…

Robotics · Computer Science 2026-02-02 Jiaqi Shi , Xulong Zhang , Xiaoyang Qu , Jianzong Wang

Large Language Models (LLMs) are widely used in healthcare, but limitations like hallucinations, incomplete information, and bias hinder their reliability. To address these, researchers released the Build Your Own expert Bot (BYOeB)…

Human-Computer Interaction · Computer Science 2024-09-18 Bhuvan Sachdeva , Pragnya Ramjee , Geeta Fulari , Kaushik Murali , Mohit Jain

Effective preference tuning is pivotal in aligning chatbot responses with human expectations, enhancing user satisfaction and engagement. Traditional approaches, notably Reinforcement Learning from Human Feedback (RLHF) as employed in…

Computation and Language · Computer Science 2025-01-09 Yahe Yang , Chunliang Tao , Xiaojing Fan

Client perceptions of the therapeutic alliance are critical for counseling effectiveness. Accurately capturing these perceptions remains challenging, as traditional post-session questionnaires are burdensome and often delayed, while…

Computation and Language · Computer Science 2026-02-25 Anqi Li , Chenxiao Wang , Yu Lu , Renjun Xu , Lizhi Ma , Zhenzhong Lan

Chinese-Vicuna is an open-source, resource-efficient language model designed to bridge the gap in Chinese instruction-following capabilities by fine-tuning Meta's LLaMA architecture using Low-Rank Adaptation (LoRA). Targeting low-resource…

Computation and Language · Computer Science 2025-04-18 Chenghao Fan , Zhenyi Lu , Jie Tian

Chat models are capable of answering a wide range of questions, however, the accuracy of their responses is highly uncertain. In this research, we propose a specialized PEFT-MedAware model where we utilize parameter-efficient fine-tuning…

Computation and Language · Computer Science 2023-11-20 Keivalya Pandya

Finetuned large language models (LLMs) have shown remarkable performance in financial tasks, such as sentiment analysis and information retrieval. Due to privacy concerns, finetuning and deploying Financial LLMs (FinLLMs) locally are…

Machine Learning · Computer Science 2025-01-22 Dannong Wang , Daniel Kim , Bo Jin , Xingjian Zhao , Tianfan Fu , Steve Yang , Xiao-Yang Liu

Recent advancements in machine learning and natural language processing have led to the rapid development of artificial intelligence (AI) as a valuable tool in the healthcare industry. Using large language models (LLMs) as conversational…

Computation and Language · Computer Science 2024-01-25 Nicholas Yan , Gil Alterovitz

Generating physician letters is a time-consuming task in daily clinical practice. This study investigates local fine-tuning of large language models (LLMs), specifically LLaMA models, for physician letter generation in a privacy-preserving…

High-performing medical Large Language Models (LLMs) typically require extensive fine-tuning with substantial computational resources, limiting accessibility for resource-constrained healthcare institutions. This study introduces a…

Computation and Language · Computer Science 2025-10-17 Ziad Elshaer , Essam A. Rashed

Parameter-efficient fine-tuning (PEFT) has become the standard approach for adapting large language models under limited compute and memory budgets. Although previous methods improve efficiency through low-rank updates, quantization, or…

Machine Learning · Computer Science 2025-10-21 Zhuxuanzi Wang , Mingqiao Mo , Xi Xiao , Chen Liu , Chenrui Ma , Yunbei Zhang , Xiao Wang , Smita Krishnaswamy , Tianyang Wang

Large language models (LLMs) excel at general question-answering (Q&A) but often fall short in specialized domains due to a lack of domain-specific knowledge. Commercial companies face the dual challenges of privacy protection and resource…

Artificial Intelligence · Computer Science 2024-08-26 Shenglin Zhang , Pengtian Zhu , Minghua Ma , Jiagang Wang , Yongqian Sun , Dongwen Li , Jingyu Wang , Qianying Guo , Xiaolei Hua , Lin Zhu , Dan Pei

Conversational AI has significant potential in the healthcare sector, but many existing systems fall short in emotional intelligence, fairness, and politeness, which are essential for building patient trust. This gap reduces the…

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng