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We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

General Economics · Economics 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

English as foreign language_EFL_students' use of text generated from artificial intelligence_AI_natural language generation_NLG_tools may improve their writing quality. However, it remains unclear to what extent AI-generated text in these…

Computation and Language · Computer Science 2024-06-17 David James Woo , Hengky Susanto , Chi Ho Yeung , Kai Guo , April Ka Yeng Fung

Generative AI (GenAI) tools allow for effortless task completion, potentially fostering cognitive and metacognitive laziness in students. While surveys indicate widespread GenAI use among students as young as 11, their interactions…

Computers and Society · Computer Science 2026-03-03 Rania Abdelghani , Kou Murayama , Celeste Kidd , Hélène Sauzéon , Pierre-Yves Oudeyer

Even though AI literacy has emerged as a prominent education topic in the wake of generative AI, its definition remains vague. There is little consensus among researchers and practitioners on how to discuss and design AI literacy…

Computers and Society · Computer Science 2025-08-07 Xingjian Gu , Barbara J. Ericson

Generative Artificial Intelligence (gen-AI) is rapidly becoming more integrated into today's classrooms in all ranges of education. In higher education, Gen-AI is often seen as a resource for students, aiding them in drafting outlines,…

Physics Education · Physics 2026-03-13 Pachi Her , Patti Hamerski

The widespread adoption of generative artificial intelligence conversational agents (AICAs) among university students constitutes a novel cognitive social environment whose impact on the maturing brain remains elusive. Combining surveys…

Neurons and Cognition · Quantitative Biology 2026-04-13 Junjie Wang , Xianyang Gan , Dan Liu , Jingxian He , Stefania Ferraro , Keith M. Kendrick , Weihua Zhao , Shuxia Yao , Christian Montag , Benjamin Becker

Developing problem-solving competency is central to Science, Technology, Engineering, and Mathematics (STEM) education, yet translating this priority into effective approaches to problem-solving instruction and assessment remain a…

Physics Education · Physics 2024-12-04 Karen D. Wang , Zhangyang Wu , L'Nard Tufts , Carl Wieman , Shima Salehi , Nick Haber

Generative Artificial Intelligence (AI) introduces new considerations for English as a foreign language (EFL) writing pedagogy. This study explores how students talk to and through AI by prompt engineering and negotiating authorship,…

Computation and Language · Computer Science 2026-05-14 David James Woo , Yangyang Yu , Yilin Huang , Deliang Wang , Kai Guo , Chi Ho Yeung

This study investigates generative artificial intelligence (GenAI) usage of university students who study alongside their professional career. Previous literature has paid little attention to part-time students and the intersectional use of…

Computers and Society · Computer Science 2026-02-19 Fabian Walke , Veronika Föller

Generative Artificial Intelligence (GenAI) has the potential to transform higher education by generating human-like content. The advancement in GenAI has revolutionised several aspects of education, especially subject and assessment design.…

Computers and Society · Computer Science 2025-03-04 Aakanksha Sharma , Samar Shailendra , Rajan Kadel

This paper explores the synergy between human cognition and Large Language Models (LLMs), highlighting how generative AI can drive personalized learning at scale. We discuss parallels between LLMs and human cognition, emphasizing both the…

Artificial Intelligence · Computer Science 2025-01-14 Xiangen Hu , Sheng Xu , Richard Tong , Art Graesser

Providing individualized scaffolding for physics problem solving at scale remains an instructional challenge. We investigate (1) students' perceptions of a Socratic Artificial Intelligence (AI) chatbot's impact on problem-solving skills and…

Physics Education · Physics 2025-08-21 Syed Furqan Abbas Hashmi , N. Sanjay Rebello

Contribution: This Full paper in the Research Category track describes a practical, scalable platform that seamlessly integrates Generative AI (GenAI) with online educational forums, offering a novel approach to augment the instructional…

Computers and Society · Computer Science 2025-03-18 Anvit Sinha , Shruti Goyal , Zachary Sy , Rhianna Kuperus , Ethan Dickey , Andres Bejarano

The rapid adoption of generative AI tools is reshaping how scholars produce and communicate knowledge, raising questions about who benefits and who is left behind. We analyze over 230,000 Scopus-indexed computer science articles between…

Computers and Society · Computer Science 2025-09-11 Farhan Kamrul Khan , Hazem Ibrahim , Nouar Aldahoul , Talal Rahwan , Yasir Zaki

The rapid adoption of generative AI in software development has impacted the industry, yet its effects on developers with visual impairments remain largely unexplored. To address this gap, we used an Activity Theory framework to examine how…

Human-Computer Interaction · Computer Science 2025-03-24 Claudia Flores-Saviaga , Benjamin V. Hanrahan , Kashif Imteyaz , Steven Clarke , Saiph Savage

Generative artificial intelligence (GenAI) is increasingly used for programming, yet it remains unclear when and where GenAI tools lead to productivity gains. Evidence on the effects of GenAI on the long-term development of programming…

Software Engineering · Computer Science 2026-05-07 Sebastian Maier , Moritz Gunzenhäuser , Jonas Schweisthal , Manuel Schneider , Stefan Feuerriegel

Artificial intelligence (AI) technology enables a range of enhancements in computer-aided instruction, from accelerating the creation of teaching materials to customizing learning paths based on learner outcomes. However, ensuring the…

Computers and Society · Computer Science 2025-11-19 Christina Perdikoulias , Chad Vance , Stephen M. Watt

Generative AI tools are increasingly entering academic peer review workflows, raising questions about fairness, accountability, and the legitimacy of evaluative judgment. While these systems promise efficiency gains amid growing reviewer…

Computers and Society · Computer Science 2026-03-24 Tatiana Chakravorti , Pranav Narayanan Venkit , Sourojit Ghosh , Sarah Rajtmajer

Generative artificial intelligence (GenAI) offers new possibilities for generating personalized programming exercises, addressing the need for individual practice. However, the task quality along with the student perspective on such…

Software Engineering · Computer Science 2025-09-15 Sven Jacobs , Henning Peters , Steffen Jaschke , Natalie Kiesler

Generative AI systems such as ChatGPT challenge traditional assumptions about academic assessment by enabling students to generate explanations, code, and solutions in real time. Rather than attempting to restrict AI use, this study…

Computers and Society · Computer Science 2026-05-13 Qusay H. Mahmoud