Related papers: Conversation Networks
Online discourse takes place in corporate-controlled spaces thought by users to be public realms. These platforms in name enable free speech but in practice implement varying degrees of censorship either by government edict or by uneven and…
Generative artificial intelligence has shown promise in prompting virtual worlds into existence, yet little attention has been given to understanding how this process unfolds as social interaction. We present Social Conjurer, a framework…
Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…
Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…
Social Media and the Internet have catalyzed an unprecedented potential for exposure to human diversity in terms of demographics, talents, opinions, knowledge, and the like. However, this potential has not come with new, much-needed,…
Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…
There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…
A community needs assessment is a tool used by non-profits and government agencies to quantify the strengths and issues of a community, allowing them to allocate their resources better. Such approaches are transitioning towards leveraging…
Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and…
Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…
Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…
This study integrates critical AI scholarship with relational communication theories to explain how AI language modifications shape the quality of government-citizen communication. Distinguishing between informational-cognitive quality…
Public product launches in Artificial Intelligence can serve as focusing events for collective attention, surfacing how societies react to technological change. Social media provide a window into the sensemaking around these events,…
Nowadays, internet has changed the world into a global village. Social Media has reduced the gaps among the individuals. Previously communication was a time consuming and expensive task between the people. Social Media has earned fame…
Terms like 'misinformation', 'fake news', and 'echo chambers' permeate current discussions on the state of the Internet. We believe a lack of technological support to evaluate, contest, and reason about information online---as opposed to…
The social web has linked people on a global scale, transforming how we communicate and interact. The massive interconnectedness has created new vulnerabilities in the form of social manipulation and misinformation. As the social web…
Generative AI techniques like those that synthesize images from text (text-to-image models) offer new possibilities for creatively imagining new ideas. We investigate the capabilities of these models to help communities engage in…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
Artificial Intelligence (AI) is increasingly used to analyze large amounts of data in various practices, such as object recognition. We are specifically interested in using AI-powered systems to engage local communities in developing plans…
In societal-scale decision-making systems the collective is faced with the problem of ensuring that the derived group decision is in accord with the collective's intention. In modern systems, political institutions have instatiated…