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Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

Manual relevance judgements in Information Retrieval are costly and require expertise, driving interest in using Large Language Models (LLMs) for automatic assessment. While LLMs have shown promise in general web search scenarios, their…

Information Retrieval · Computer Science 2025-04-18 Ratan J. Sebastian , Anett Hoppe

With the rapid advancement of pre-trained large language models (LLMs), recent endeavors have leveraged the capabilities of LLMs in relevance modeling, resulting in enhanced performance. This is usually done through the process of…

Information Retrieval · Computer Science 2025-05-21 Hong Liu , Saisai Gong , Yixin Ji , Kaixin Wu , Jia Xu , Jinjie Gu

Sequential recommender systems predict items that may interest users by modeling their preferences based on historical interactions. Traditional sequential recommendation methods rely on capturing implicit collaborative filtering signals…

Information Retrieval · Computer Science 2024-03-28 Shenghao Yang , Weizhi Ma , Peijie Sun , Qingyao Ai , Yiqun Liu , Mingchen Cai , Min Zhang

Ranking relevance is a fundamental task in search engines, aiming to identify the items most relevant to a given user query. Traditional relevance models typically produce scalar scores or directly predict relevance labels, limiting both…

Information Retrieval · Computer Science 2025-12-30 Ziyang Zeng , Heming Jing , Jindong Chen , Xiangli Li , Hongyu Liu , Yixuan He , Zhengyu Li , Yige Sun , Zheyong Xie , Yuqing Yang , Shaosheng Cao , Jun Fan , Yi Wu , Yao Hu

Large language models (LLMs) have shown strong potential in recommendation tasks due to their strengths in language understanding, reasoning and knowledge integration. These capabilities are especially beneficial for review-based…

Computation and Language · Computer Science 2025-09-03 Kaiwen Wei , Jinpeng Gao , Jiang Zhong , Yuming Yang , Fengmao Lv , Zhenyang Li

Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…

Information Retrieval · Computer Science 2022-04-04 Xuyang Wu , Alessandro Magnani , Suthee Chaidaroon , Ajit Puthenputhussery , Ciya Liao , Yi Fang

Display advertising provides significant value to advertisers, publishers, and users. Traditional display advertising systems utilize a multi-stage architecture consisting of retrieval, coarse ranking, and final ranking. However,…

Information Retrieval · Computer Science 2025-07-17 Fengxin Li , Yi Li , Yue Liu , Chao Zhou , Yuan Wang , Xiaoxiang Deng , Wei Xue , Dapeng Liu , Lei Xiao , Haijie Gu , Jie Jiang , Hongyan Liu , Biao Qin , Jun He

Accurately estimating query-item relevance is vital for e-commerce ranking and conversion. While Large Language Models (LLMs) excel at reasoning, they often lack specialized knowledge required for long-tail or fast-evolving queries,…

Information Retrieval · Computer Science 2026-04-07 Tingqiao Xu , Shaowei Yao , Chenhe Dong , Yiming Jin , Zerui Huang , Dan Ou , Haihong Tang , Bo Zheng

LLM-based relevance judgment generation has become a crucial approach in advancing evaluation methodologies in Information Retrieval (IR). It has progressed significantly, often showing high correlation with human judgments as reflected in…

Information Retrieval · Computer Science 2026-01-13 Mouly Dewan , Jiqun Liu , Chirag Shah

Recommendation systems are widely used in e-commerce websites and online platforms to address information overload. However, existing systems primarily rely on historical data and user feedback, making it difficult to capture user intent…

Information Retrieval · Computer Science 2024-02-22 Qian Zhao , Hao Qian , Ziqi Liu , Gong-Duo Zhang , Lihong Gu

Advanced relevance models, such as those that use large language models (LLMs), provide highly accurate relevance estimations. However, their computational costs make them infeasible for processing large document corpora. To address this,…

Information Retrieval · Computer Science 2025-05-08 Mandeep Rathee , V Venktesh , Sean MacAvaney , Avishek Anand

Query categorization is an essential part of query intent understanding in e-commerce search. A common query categorization task is to select the relevant fine-grained product categories in a product taxonomy. For frequent queries, rich…

Information Retrieval · Computer Science 2021-05-12 Ali Ahmadvand , Sayyed M. Zahiri , Simon Hughes , Khalifa Al Jadda , Surya Kallumadi , Eugene Agichtein

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

Relevance module plays a fundamental role in e-commerce search as they are responsible for selecting relevant products from thousands of items based on user queries, thereby enhancing users experience and efficiency. The traditional…

Information Retrieval · Computer Science 2023-11-28 Hai Zhu , Yuankai Guo , Ronggang Dou , Kai Liu

Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…

Information Retrieval · Computer Science 2020-07-10 Muhammad Umer Anwaar , Dmytro Rybalko , Martin Kleinsteuber

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

Information Retrieval · Computer Science 2024-09-26 Ben Chen , Huangyu Dai , Xiang Ma , Wen Jiang , Wei Ning

Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…

Information Retrieval · Computer Science 2019-07-16 Siddhartha Devapujula , Sagar Arora , Sumit Borar

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft