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Large Language Models (LLMs) are being integrated into professional domains, yet their limitations in such high-stakes fields as law remain poorly understood. In response, this paper introduces examples of critical challenges to the…
The effects of generative AI are experienced by a broad range of constituencies, but the disciplinary inputs to its development have been surprisingly narrow. Here we present a set of provocations from humanities researchers -- currently…
Generative AI (GenAI) applications are transforming software engineering by enabling automated code co-creation. However, empirical evidence on GenAI's productivity effects in industrial settings remains limited. This paper investigates the…
Generative AI (GenAI) offers new opportunities for customer support in online travel agencies, yet little is known about how its design influences user engagement, purchase behavior, and user experience. We report results from a randomized…
Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…
Semantic communications leverage artificial intelligence (AI) technologies to extract semantic information for efficient data delivery, thereby significantly reducing communication cost. With the evolution towards artificial general…
The rapid adoption of generative AI (GenAI) in design has sparked discussions about its benefits and unintended consequences. While AI is often framed as a tool for enhancing productivity by automating routine tasks, historical research on…
Generating novel and useful concepts is essential during the early design stage to explore a large variety of design opportunities, which usually requires advanced design thinking ability and a wide range of knowledge from designers.…
Academic writing is an indispensable yet laborious part of the research enterprise. This Perspective maps out principles and methods for using generative artificial intelligence (AI), specifically large language models (LLMs), to elevate…
Modern Artificial Intelligence (AI) systems excel at diverse tasks, from image classification to strategy games, even outperforming humans in many of these domains. After making astounding progress in language learning in the recent decade,…
Generative artificial intelligence (GenAI) can rapidly produce large and diverse volumes of content. This lends to it a quality of creativity which can be empowering in the early stages of design. In seeking to understand how creative ways…
Generative artificial intelligence (GenAI) is increasingly used to support a wide range of human tasks, yet empirical evidence on its effect on creativity remains scattered. Can GenAI generate ideas that are creative? To what extent can it…
This paper investigates the transformative potential of Generative AI (Gen-AI) technologies, particularly large language models, within the building industry. By leveraging these advanced AI tools, the study explores their application…
Generative artificial intelligence (GenAI) holds the potential to transform the delivery, cultivation, and evaluation of human learning. This Perspective examines the integration of GenAI as a tool for human learning, addressing its…
Generative AI systems are increasingly recognized as cultural technologies, yet current evaluation frameworks often treat culture as a variable to be measured rather than fundamental to the system's operation. Drawing on hermeneutic theory…
Major deployed generative AI advertising systems preserve a visible boundary between commercial content and AI-generated responses. Yet empirical research shows that ads woven directly into large language model (LLM) outputs often go…
Since high dropout rates in online learning platforms were reported, various factors affecting learner retention have been identified, with learners' perceptions of their experiences playing a crucial role in shaping their persistence. For…
Generative Artificial Intelligence (GenAI) is driving significant environmental impacts. The rapid development and deployment of increasingly larger algorithmic models capable of analysing vast amounts of data are contributing to rising…
Generative AI (GenAI) systems offer opportunities to increase user productivity in many tasks, such as programming and writing. However, while they boost productivity in some studies, many others show that users are working ineffectively…
Generative AI (GenAI) is reshaping enterprise architecture work in agile software organizations, yet evidence on its effects remains scattered. We report a systematic literature review (SLR), following established SLR protocols of…