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Several approaches have been developed for answering users' specific questions about AI behavior and for assessing their core functionality in terms of primitive executable actions. However, the problem of summarizing an AI agent's broad…

Artificial Intelligence · Computer Science 2022-05-31 Pulkit Verma , Shashank Rao Marpally , Siddharth Srivastava

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

In this paper, we introduce and evaluate a tool for researchers and practitioners to assess the actionability of information provided to users to support algorithmic recourse. While there are clear benefits of recourse from the user's…

Human-Computer Interaction · Computer Science 2024-07-16 Ronal Singh , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere , Piers Howe , Paul Dourish

Recent applications of autonomous agents and robots, such as self-driving cars, scenario-based trainers, exploration robots, and service robots have brought attention to crucial trust-related challenges associated with the current…

Robotics · Computer Science 2022-09-26 Fatai Sado , Chu Kiong Loo , Wei Shiung Liew , Matthias Kerzel , Stefan Wermter

Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human-AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes…

Human-Computer Interaction · Computer Science 2024-06-13 Julian Senoner , Simon Schallmoser , Bernhard Kratzwald , Stefan Feuerriegel , Torbjørn Netland

How should an AI-based explanation system explain an agent's complex behavior to ordinary end users who have no background in AI? Answering this question is an active research area, for if an AI-based explanation system could effectively…

Human-Computer Interaction · Computer Science 2017-11-21 Jonathan Dodge , Sean Penney , Claudia Hilderbrand , Andrew Anderson , Margaret Burnett

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

Experiential AI is an emerging research field that addresses the challenge of making AI tangible and explicit, both to fuel cultural experiences for audiences, and to make AI systems more accessible to human understanding. The central theme…

Computers and Society · Computer Science 2023-06-06 Drew Hemment , Matjaz Vidmar , Daga Panas , Dave Murray-Rust , Vaishak Belle , Aylett Ruth

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

AI systems are becoming increasingly complex, ubiquitous and autonomous, leading to increasing concerns about their impacts on individuals and society. In response, researchers have begun investigating how to ensure that the methods…

Multiagent Systems · Computer Science 2026-04-09 Stephen Cranefield , Nir Oren

This paper develops a new approach for estimating an interpretable, relational model of a black-box autonomous agent that can plan and act. Our main contributions are a new paradigm for estimating such models using a minimal query interface…

Artificial Intelligence · Computer Science 2021-04-12 Pulkit Verma , Shashank Rao Marpally , Siddharth Srivastava

A core assumption of Explainable AI (XAI) is that explanations are useful to users -- that is, users will do something with the explanations. Prior work, however, does not clearly connect the information provided in explanations to user…

Human-Computer Interaction · Computer Science 2026-01-29 Gennie Mansi , Julia Kim , Mark Riedl

One of the main research areas in Artificial Intelligence is the coding of agents (programs) which are able to learn by themselves in any situation. This means that agents must be useful for purposes other than those they were created for,…

Artificial Intelligence · Computer Science 2011-02-04 Javier Insa-Cabrera , Jose Hernandez-Orallo

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

Previous research has demonstrated the potential of AI agents to act as companions that can provide constant emotional support for humans. In this paper, we emphasize the necessity of autonomous adaptation in personal AI companionship, an…

Computation and Language · Computer Science 2025-06-10 Yi Cheng , Wenge Liu , Kaishuai Xu , Wenjun Hou , Yi Ouyang , Chak Tou Leong , Wenjie Li , Xian Wu , Yefeng Zheng

Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…

Human-Computer Interaction · Computer Science 2022-05-04 Michaela Benk , Raphael Weibel , Andrea Ferrario

Experiential AI is presented as a research agenda in which scientists and artists come together to investigate the entanglements between humans and machines, and an approach to human-machine learning and development where knowledge is…

Computers and Society · Computer Science 2023-06-02 Drew Hemment , Dave Murray-Rust , Vaishak Belle , Ruth Aylett , Matjaz Vidmar , Frank Broz

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge
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