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In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI…

Human-Computer Interaction · Computer Science 2026-04-28 Qing Nancy Xia , Marios Constantinides , Advait Sarkar , Duncan Brumby , Anna Cox

Generative AI's humanlike qualities are driving its rapid adoption in professional domains. However, this anthropomorphic appeal raises concerns from HCI and responsible AI scholars about potential hazards and harms, such as overtrust in…

Human-Computer Interaction · Computer Science 2025-12-24 Mark Díaz , Renee Shelby , Eric Corbett , Andrew Smart

Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Ethics in AI has become a debated topic of public and expert discourse in recent years. But what do people who build AI - AI practitioners - have to say about their understanding of AI ethics and the challenges associated with incorporating…

Computers and Society · Computer Science 2023-07-20 Aastha Pant , Rashina Hoda , Simone V. Spiegler , Chakkrit Tantithamthavorn , Burak Turhan

The accelerating pace of developments in Artificial Intelligence~(AI) and the increasing role that technology plays in society necessitates substantial changes in the structure of the workforce. Besides scientists and engineers, there is a…

Computers and Society · Computer Science 2025-01-22 Jaromir Savelka , Can Kultur , Arav Agarwal , Christopher Bogart , Heather Burte , Adam Zhang , Majd Sakr

Recent advances in AI applications have raised growing concerns about the need for ethical guidelines and regulations to mitigate the risks posed by these technologies. In this paper, we present a mixed-methods survey study - combining…

Computers and Society · Computer Science 2025-12-16 Wilder Baldwin , Sepideh Ghanavati , Manuel Woersdoerfer

Recently, a lot of attention has been given to undesired consequences of Artificial Intelligence (AI), such as unfair bias leading to discrimination, or the lack of explanations of the results of AI systems. There are several important…

Computers and Society · Computer Science 2019-12-23 Richard Benjamins , Alberto Barbado , Daniel Sierra

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…

General Economics · Economics 2025-11-25 David Almog

The rise of Artificial Intelligence (AI) is presenting both technical and ethical challenges for media organisations, creating an urgent need for professional training. This study explores how media professionals in the Basque Country are…

Computers and Society · Computer Science 2025-08-29 Barbara Sarrionandia , Simón Peña-Fernández , Jesús Ángel Pérez Dasilva , Ainara Larrondo-Ureta

Responsible AI principles provide ethical guidelines for developing AI systems, yet their practical implementation in software engineering lacks thorough investigation. Therefore, this study explores the practices and challenges faced by…

Software Engineering · Computer Science 2024-12-11 Matheus de Morais Leça , Mariana Bento , Ronnie de Souza Santos

The present study explored managerial and instructor perceptions of their freshly employed cybersecurity workers' or students' preparedness to work effectively in a changing cybersecurity environment that includes AI tools. Specifically, we…

Computers and Society · Computer Science 2023-11-09 Sorin Adam Matei , Elisa Bertino

In the past few years, several large companies have published ethical principles of Artificial Intelligence (AI). National governments, the European Commission, and inter-governmental organizations have come up with requirements to ensure…

Computers and Society · Computer Science 2020-05-06 Richard Benjamins

AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…

Software Engineering · Computer Science 2024-11-22 Shidong Pan , Litian Wang , Tianyi Zhang , Zhenchang Xing , Yanjie Zhao , Qinghua Lu , Xiaoyu Sun

While the increased use of AI in the manufacturing sector has been widely noted, there is little understanding on the risks that it may raise in a manufacturing organisation. Although various high level frameworks and definitions have been…

Artificial Intelligence · Computer Science 2025-12-17 Alexandra Brintrup , George Baryannis , Ashutosh Tiwari , Svetan Ratchev , Giovanna Martinez-Arellano , Jatinder Singh

Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…

Human-Computer Interaction · Computer Science 2026-04-01 Aakanksha Khandwaha , Edith Law

As Artificial Intelligence (AI) technologies continue to evolve, the gap between academic AI education and real-world industry challenges remains an important area of investigation. This study provides preliminary insights into challenges…

Computers and Society · Computer Science 2025-05-07 Mahir Akgun , Hadi Hosseini

AI assistance produces significant productivity gains across professional domains, particularly for novice workers. Yet how this assistance affects the development of skills required to effectively supervise AI remains unclear. Novice…

Computers and Society · Computer Science 2026-02-03 Judy Hanwen Shen , Alex Tamkin

Artificial intelligence (AI) has been advancing at a fast pace and it is now poised for deployment in a wide range of applications, such as autonomous systems, medical diagnosis and natural language processing. Early adoption of AI…

Machine Learning · Computer Science 2023-09-21 Marta Kwiatkowska , Xiyue Zhang
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