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Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…

Machine Learning · Computer Science 2025-11-04 Bryce McLaughlin , Jann Spiess

When machine-learning algorithms are used in high-stakes decisions, we want to ensure that their deployment leads to fair and equitable outcomes. This concern has motivated a fast-growing literature that focuses on diagnosing and addressing…

Computers and Society · Computer Science 2023-09-26 Talia Gillis , Bryce McLaughlin , Jann Spiess

AI systems are often used to make or contribute to important decisions in a growing range of applications, including criminal justice, hiring, and medicine. Since these decisions impact human lives, it is important that the AI systems act…

Artificial Intelligence · Computer Science 2021-03-16 Duncan C McElfresh , Lok Chan , Kenzie Doyle , Walter Sinnott-Armstrong , Vincent Conitzer , Jana Schaich Borg , John P Dickerson

Although the widespread use of AI systems in today's world is growing, many current AI systems are found vulnerable due to hidden bias and missing information, especially in the most commonly used forecasting system. In this work, we…

Machine Learning · Computer Science 2024-07-30 Zhixuan Chu , Hui Ding , Guang Zeng , Shiyu Wang , Yiming Li

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Artificial Intelligence · Computer Science 2022-05-03 Jakob Schoeffer

Designing recommendation systems that serve content aligned with time varying preferences requires proper accounting of the feedback effects of recommendations on human behavior and psychological condition. We argue that modeling the…

Information Retrieval · Computer Science 2022-08-09 Mihaela Curmei , Andreas Haupt , Dylan Hadfield-Menell , Benjamin Recht

As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…

Artificial Intelligence · Computer Science 2021-12-23 Vivian Lai , Chacha Chen , Q. Vera Liao , Alison Smith-Renner , Chenhao Tan

Predictive models are often introduced to decision-making tasks under the rationale that they improve performance over an existing decision-making policy. However, it is challenging to compare predictive performance against an existing…

Machine Learning · Computer Science 2024-06-13 Luke Guerdan , Amanda Coston , Kenneth Holstein , Zhiwei Steven Wu

Algorithms are used to aid human decision makers by making predictions and recommending decisions. Currently, these algorithms are trained to optimize prediction accuracy. What if they were optimized to control final decisions? In this…

Artificial Intelligence · Computer Science 2023-03-27 Ruqing Xu , Sarah Dean

Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

Artificial Intelligence (AI) is increasingly used to build Decision Support Systems (DSS) across many domains. This paper describes a series of experiments designed to observe human response to different characteristics of a DSS such as…

Artificial Intelligence · Computer Science 2022-03-30 David Solans , Andrea Beretta , Manuel Portela , Carlos Castillo , Anna Monreale

AI has revolutionised decision-making across various fields. Yet human judgement remains paramount for high-stakes decision-making. This has fueled explorations of collaborative decision-making between humans and AI systems, aiming to…

Human-Computer Interaction · Computer Science 2026-01-22 Simran Kaur , Sara Salimzadeh , Ujwal Gadiraju

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

AI models that predict the future behavior of a system (a.k.a. predictive AI models) are central to intelligent decision-making. However, decision-making using predictive AI models often results in suboptimal performance. This is primarily…

Artificial Intelligence · Computer Science 2025-01-13 Akhil S Anand , Shambhuraj Sawant , Dirk Reinhardt , Sebastien Gros

In the evolving landscape of human-centered AI, fostering a synergistic relationship between humans and AI agents in decision-making processes stands as a paramount challenge. This work considers a problem setup where an intelligent agent…

Artificial Intelligence · Computer Science 2024-09-11 Sören Schleibaum , Lu Feng , Sarit Kraus , Jörg P. Müller

Decision support systems based on prediction sets help humans solve multiclass classification tasks by narrowing down the set of potential label values to a subset of them, namely a prediction set, and asking them to always predict label…

Machine Learning · Computer Science 2024-12-05 Eleni Straitouri , Suhas Thejaswi , Manuel Gomez Rodriguez

Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…

Artificial Intelligence · Computer Science 2023-07-28 Nikolos Gurney , John H. Miller , David V. Pynadath

This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…

Human-Computer Interaction · Computer Science 2024-11-14 Jaroslaw Kornowicz

Governments are increasingly turning to algorithmic risk assessments when making important decisions, such as whether to release criminal defendants before trial. Policymakers assert that providing public servants with algorithmic advice…

Human-Computer Interaction · Computer Science 2021-08-16 Ben Green , Yiling Chen