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This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…

ChatGPT (Chat Generative Pre-trained Transformer) is a chatbot launched by OpenAI on November 30, 2022. OpenAI's GPT-3 family of large language models serve as the foundation for ChatGPT. ChatGPT is fine-tuned with both supervised and…

A set of steps for implementing a chatbot, to support decision-making activities in the software incident management process is proposed and discussed in this article. Each step is presented independently of the platform used for the…

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

In recent years, large language models have been responsible for great advances in the field of artificial intelligence (AI). ChatGPT in particular, an AI chatbot developed and recently released by OpenAI, has taken the field to the next…

A Chatbot serves as a communication tool between a human user and a machine to achieve an appropriate answer based on the human input. In more recent approaches, a combination of Natural Language Processing and sequential models are used to…

In recent years, large language models (LLMs), such as ChatGPT, have been pivotal in advancing various artificial intelligence applications, including natural language processing and software engineering. A promising yet underexplored area…

Unit testing is essential in detecting bugs in functionally-discrete program units. Manually writing high-quality unit tests is time-consuming and laborious. Although traditional techniques can generate tests with reasonable coverage, they…

Artificial Intelligence has demonstrated its significance in software engineering through notable improvements in productivity, accuracy, collaboration, and learning outcomes. This study examines the impact of generative AI tools,…

Large language models have been widely applied in many aspects of real life, bringing significant efficiency to businesses and offering distinctive user experiences. In this paper, we focus on exploring the application of ChatGPT, a chatbot…

Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…

Tests executed by human testers are still widespread in practice and fill the gap left by limitations of automated approaches. Among the human-centered approaches, exploratory testing is the de facto approach in agile teams. Although it is…

Question-and-answer formats provide a novel experimental platform for investigating cybersecurity questions. Unlike previous chatbots, the latest ChatGPT model from OpenAI supports an advanced understanding of complex coding questions. The…

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Large language models have been demonstrated to be valuable in different fields. ChatGPT, developed by OpenAI, has been trained using massive amounts of data and simulates human conversation by comprehending context and generating…

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

This paper presents a comprehensive evaluation of the code generation capabilities of ChatGPT, a prominent large language model, compared to human programmers. A novel dataset of 131 code-generation prompts across 5 categories was curated…