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Introduction: The use of chatbots is becoming increasingly important across various aspects of daily life. However, the privacy concerns associated with these communications have not yet been thoroughly addressed. The aim of this study was…

Human-Computer Interaction · Computer Science 2025-08-12 Julia Ive , Vishal Yadav , Mariia Ignashina , Matthew Rand , Paulina Bondaronek

Opinion polls suggest that the public value their privacy, with majorities calling for greater control of their data. However, individuals continue to use online services which place their personal information at risk, comprising a Privacy…

Computers and Society · Computer Science 2018-07-17 Meredydd Williams , Jason R. C. Nurse

On the Internet large service providers tend to control the digital identities of users. These defacto identity authorities wield significant power over users, compelling them to comply with non-negotiable terms, before access to services…

Computers and Society · Computer Science 2010-11-02 Mark McLaughlin , Gerard Briscoe , Paul Malone

Government agencies collect and manage a wide range of ever-growing datasets. While such data has the potential to support research and evidence-based policy making, there are concerns that the dissemination of such data could infringe upon…

Cryptography and Security · Computer Science 2026-01-29 Chris Clifton , Bradley Malin , Anna Oganian , Ramesh Raskar , Vivek Sharma

Individuals lack oversight over systems that process their data. This can lead to discrimination and hidden biases that are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not…

Software Engineering · Computer Science 2023-05-22 Valentin Zieglmeier , Alexander Pretschner

Digital privacy has become an essential component of information and communications technology (ICT) systems. There are many existing methods for digital privacy protection, including network security, cryptography, and access control.…

Computers and Society · Computer Science 2022-01-21 Hamoud Alhazmi , Ahmed Imran , Mohammad Abu Alsheikh

As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…

Software Engineering · Computer Science 2024-04-24 Feiyang Tang , Bjarte M. Østvold

Modern cars are evolving in many ways. Technologies such as infotainment systems and companion mobile applications collect a variety of personal data from drivers to enhance the user experience. This paper investigates the extent to which…

Cryptography and Security · Computer Science 2021-12-01 Giampaolo Bella , Pietro Biondi , Giuseppe Tudisco

Several ICT studies give anecdotal evidences showing privacy to be an area of concern that can influence adoption of technology in the developing world. However, in-depth understanding of end users' privacy attitudes and awareness is…

Computers and Society · Computer Science 2014-10-16 Ponnurangam Kumaraguru , Niharika Sachdeva

Social media are a rich source of insight for data mining and user-centred research, but the question of consent arises when studying such data without the express knowledge of the creator. Case studies that mine social data from users of…

Human-Computer Interaction · Computer Science 2017-01-27 Chris Norval , Tristan Henderson

While digital divide studies primarily focused on access to information and communications technology (ICT) in the past, its influence on other associated dimensions such as privacy is becoming critical with a far-reaching impact on the…

Computers and Society · Computer Science 2021-10-07 Hamoud Alhazmi , Ahmed Imran , Mohammad Abu Alsheikh

Social robots are increasingly recognized as valuable supporters in the field of well-being coaching. They can function as independent coaches or provide support alongside human coaches, and healthcare professionals. In coaching…

Human-Computer Interaction · Computer Science 2025-09-05 Atikkhan Faridkhan Nilgar , Manuel Dietrich , Kristof Van Laerhoven

The exchange of personal information in digital environments poses significant risks, including identity theft, privacy breaches, and data misuse. Addressing these challenges requires a deep understanding of user behavior and mental models…

Human-Computer Interaction · Computer Science 2025-09-22 Reza Shahriari , Eric D. Ragan

Online tracking is a primary concern for Internet users, yet previous research has not found a clear link between the cognitive understanding of tracking and protective actions. We postulate that protective behaviour follows affective…

Human-Computer Interaction · Computer Science 2023-05-08 Kovila P. L. Coopamootoo , Maryam Mehrnezhad , Ehsan Toreini

Through advances in their conversational abilities, chatbots have started to request and process an increasing variety of sensitive personal information. The accurate disclosure of sensitive information is essential where it is used to…

Computers and Society · Computer Science 2021-07-09 Rahime Belen Saglam , Jason R. C. Nurse , Duncan Hodges

The data revolution continues to transform every sector of science, industry and government. Due to the incredible impact of data-driven technology on society, we are becoming increasingly aware of the imperative to use data and algorithms…

Databases · Computer Science 2019-03-12 Serge Abiteboul , Julia Stoyanovich

Knowing more about the data used to build AI systems is critical for allowing different stakeholders to play their part in ensuring responsible and appropriate deployment and use. Meanwhile, a 2023 report shows that data transparency lags…

Computers and Society · Computer Science 2024-09-06 Sophia Worth , Ben Snaith , Arunav Das , Gefion Thuermer , Elena Simperl

Web 2.0, social media, cloud computing, and IoT easily connect people around the globe, overcoming time and space barriers, and offering manifold benefits. However, the technological advances and increased user participation generate novel…

The unprecedented availability of large-scale human behavioral data is profoundly changing the world we live in. Researchers, companies, governments, financial institutions, non-governmental organizations and also citizen groups are…

Computers and Society · Computer Science 2016-12-05 Bruno Lepri , Jacopo Staiano , David Sangokoya , Emmanuel Letouzé , Nuria Oliver

The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…

Software Engineering · Computer Science 2023-03-14 Feiyang Tang , Bjarte M. Østvold